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from usb problem to malware

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Hi all,

I found that 2 of my usb stick show folders (from inside) into shortcut. /see shortcuts.jpg/

After that I found that there is infected file into Symatec Endpoint Protection  (I don't quarantine or delete anythingand). - /see add1.jpg and add2.jpg/

I am not sure is this a virus ot malware.

I scan my pc with my updated antivirus program but without result.

Help me, pls.








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Hello, my name is Elise and I'll assist you with this issue.


First of all, have you tried just reformatting the USB sticks to see if the shortcut reappears afterwards? If so, please right click the shortcut, select Properties and let me know what the target of the shortcut is.


Also, it looks like the file that your antivirus quarantined is still there, so in order to know what we're dealing with I'd like you to upload it to VirusTotal.

Please visit http://www.virustotal.comand click Choose File. Copy/paste (or navigate to) C:\ProgramData\mspostb.exe in the File Name field and click Open. If asked, select to Rescan the file. Please copy/paste the link to the scan results in your next reply.


Finally, please let me know if you have any particular problem with the computer that makes you think it might be further infected.

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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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