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Hello Destiny,

Do the following:

Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.
  • Run the tool by double-clicking it.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
Copy the below code to Notepad; Save As fixlist.txt to your Desktop.
AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\VC64Loader.dll => No File
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
CHR dev: Chrome dev build detected! <======= ATTENTION
Task: {0AB656C1-09DB-4140-B8F5-9CFEEBE01C9A} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {130FE8D6-087A-477D-9D53-A1FC89289314} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {1CB0B659-1011-4035-A6F3-8808510EE42D} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {20EA06F0-9C86-46A4-BE80-BFFEF19A24AF} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {322EDBA7-ABC1-4F5A-BA3F-92A301D8389E} - System32\Tasks\Bidaily Synchronize Task[973b] => c:\programdata\{51f3fbdf-d035-7bba-51f3-3fbdfd03ef7f}\hack_setup.exe <==== ATTENTION
Task: {41F50875-CF8C-4409-89CF-C3C15D8959AF} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {472B1003-FC81-44A9-9BCC-94E218C7B887} - System32\Tasks\bvxvbvef => C:\Users\destiny\AppData\Local\bvxvbvef\bvxvbvef.exe <==== ATTENTION
Task: {6A7DD813-F703-4E82-A722-6F3554555D41} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {6F15536A-02F6-407A-AAF6-675529843F54} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {7599F388-7F7E-448A-A496-298EDA8AF227} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {7DDF5064-BAE6-4752-BD68-F73EC42FB88A} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {DE1E82E3-63C1-403F-864E-48C99952CAF9} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {F4B3D53D-3795-4845-A30E-37E616C30211} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: C:\WINDOWS\Tasks\Bidaily Synchronize Task[973b].job => c:\programdata\{51f3fbdf-d035-7bba-51f3-3fbdfd03ef7f}\hack_setup.exe <==== ATTENTION
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Hello,

My apologies for the delay, Kevin is currently away and I'll work with you until he gets back. Can you please tell me how your computer is behaving right now? Do you have any problem left? From your first post, it looks like all objects were removed just fine, there was one item that turned up in two scans, but since you can remove a file only once, it couldn't be removed the second time most likely. :)

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Destiny,

Do the following:

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

(Internet Software                                           ) C:\Users\destiny\Downloads\Spyro the Dragon.exe
() C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990\PluginContainer.exe
() C:\Program Files (x86)\Common Files\e325c549-dfea-4258-ac01-0f7baf68f990\Updater.exe
() C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990\plugins\6\Plugin.exe
() C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990\plugins\2\Plugin.exe
() C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990\plugins\8\Plugin.exe
() C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990\plugins\5\Plugin.exe
() C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990\plugins\3\Plugin.exe
() C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990\plugins\3\Plugin.exe
GroupPolicy: Restriction - Chrome <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://searchinterneat-a.akamaihd.net/h?eq=U0EeCFZVBB8SRghGJQ4BBw8QFRgRcloMTA1IFFcOeAtdWRQUQgYVdAFcUAgQEVcFIk0FA1ADB0VXfVBdFElXTwhuIVdBM1wCVFlXM3FNAw==
HKU\S-1-5-21-2399968536-1584934942-2707434419-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://searchinterneat-a.akamaihd.net/h?eq=U0EeCFZVBB8SRghGJQ4BBw8QFRgRcloMTA1IFFcOeAtdWRQUQgYVdAFcUAgQEVcFIk0FA1ADB0VXfVBdFElXTwhuIVdBM1wCVFlXM3FNAw==
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://searchinterneat-a.akamaihd.net/s?eq=U0EeE1xZE1oZB1ZEfVxdVgAXF1QXbQsKAg1cFQwWIhQAU1xJDFBAcw8MWV1AEFQTIh9aFQQTSEcFME0FCFwEURNNfXRZD0AjREZWLE1LKUwT&q={searchTerms}
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://searchinterneat-a.akamaihd.net/s?eq=U0EeE1xZE1oZB1ZEfVxdVgAXF1QXbQsKAg1cFQwWIhQAU1xJDFBAcw8MWV1AEFQTIh9aFQQTSEcFME0FCFwEURNNfXRZD0AjREZWLE1LKUwT&q={searchTerms}
SearchScopes: HKU\S-1-5-21-2399968536-1584934942-2707434419-1001 -> DefaultScope {015DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = hxxp://searchinterneat-a.akamaihd.net/s?eq=U0EeE1xZE1oZB1ZEfVxdVgAXF1QXbQsKAg1cFQwWIhQAU1xJDFBAcw8MWV1AEFQTIh9aFQQTSEcFME0FCFwEURNNfXRZD0AjREZWLE1LKUwT&q={searchTerms}
SearchScopes: HKU\S-1-5-21-2399968536-1584934942-2707434419-1001 -> {015DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = hxxp://searchinterneat-a.akamaihd.net/s?eq=U0EeE1xZE1oZB1ZEfVxdVgAXF1QXbQsKAg1cFQwWIhQAU1xJDFBAcw8MWV1AEFQTIh9aFQQTSEcFME0FCFwEURNNfXRZD0AjREZWLE1LKUwT&q={searchTerms}
FF Homepage: hxxp://searchinterneat-a.akamaihd.net/h?eq=U0EeCFZVBB8SRghGJQ4BBw8QFRgRcloMTA1IFFcOeAtdWRQUQgYVdAFcUAgQEVcFIk0FA18DB0VXfV9eFElXTwhuIVdBM1wCVFlXM3FNAw==
FF NewTab: hxxp://searchinterneat-a.akamaihd.net/t?eq=U0EeFFhaR1oWHFBGdwBeV1hFDAcRIw0VVQBEQxgbclwATFwSEgMXeF0JUFhBQxNBNARaB0tXUUEeJl9NER8fHHhCLkBqBEoETUFQCExa
FF Keyword.URL: hxxp://searchinterneat-a.akamaihd.net/s?eq=U0EeE1xZE1oZB1ZEfVxdVgAXF1QXbQsKAg1cFQwWIhQAU1xJDFBAcw8MWV1AEFQTIh9aFQQTR0cFME0FB18EURNNfXRZD0AjREZWLE1LKUwT&q={searchTerms}
2015-10-12 09:17 - 2015-10-12 09:18 - 00000000 ____D C:\ProgramData\e325c549-dfea-4258-ac01-0f7baf68f990
2015-10-12 09:17 - 2015-10-12 09:17 - 00937312 _____ (Internet Software ) C:\Users\destiny\Downloads\Spyro the Dragon.exe
2015-10-12 09:11 - 2015-10-12 09:11 - 00947448 _____ (Internet Software ) C:\Users\destiny\Downloads\CR_Downloader_for_spyro-the-dragon.exe
2015-10-12 09:11 - 2015-10-12 09:11 - 00947448 _____ (Internet Software ) C:\Users\destiny\Downloads\CR_Downloader_for_magic-knight-rayearth.exe
C:\Users\destiny\AppData\Local\Temp\bdfilters.dll
C:\Users\destiny\AppData\Local\Temp\Extract.exe
C:\Users\destiny\AppData\Local\Temp\ICReinstall_CR_Downloader_for_magic-knight-rayearth.exe
C:\Users\destiny\AppData\Local\Temp\SP71716.exe
C:\Users\destiny\AppData\Local\Temp\sqlite3.dll
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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HI Destiny,

Changing tools.

Download RogueKiller from one of the following links and save it to your desktop:

  • Link 1
  • Link 2
    • Close all programs and disconnect any USB or external drives before running the tool.
    • Double-click RogueKiller.exe to run the tool (Vista or 7 users: Right-click and select Run As Administrator).
    • Once the Prescan has finished, click Scan.
    • Once the Status box shows "Scan Finished", just close the program. <--Don't fix anything!
    • Attach the RogueKiller report to your next reply.
      • The log can also be found on your desktop labeled (RKreport[X]_S_xxdatexx_xtimex)
      • The highest number of [X], is the most recent Scan
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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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