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Hello,

My name is Elise and I'll assist you with this issue. Fortunately this is a so-called browser-locker, meaning that it locks your browser when you access it, but besides that it does not infect your computer. Please let me know if it comes back when you restart your browser (in that case we can clean the browser cache). To close the ransom screen, press Alt-Ctrl-Del, click Task Manager. In the task manager kill the proces(ses) belonging to your browser.

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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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