Black Lefty 0 Posted October 7, 2015 Report Share Posted October 7, 2015 Hi Emsisoft, I used your scan and I found that my computer is infected with a lot of adware( malware) Can you please help me with removal ? Thank you John scan_151007-171608.txt Addition_07-10-2015_18-47-17.txt FRST_07-10-2015_18-47-17.txt Link to post Share on other sites
Elise 277 Posted October 8, 2015 Report Share Posted October 8, 2015 Hello, My name is Elise and I'll assist you with this issue. Can you please tell me what problems you're currently still having with your computer? Please press windows key + R, type notepad and press enter. Copy/paste the following text into Notepad: CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION CHR HKU\S-1-5-21-1644491937-879983540-682003330-1004\SOFTWARE\Policies\Google: Restriction <======= ATTENTION HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION Click File > Save As and save this file as fixlist.txt in the same location as frst.exe (important!). Now, rerun FRST and click the fix button. Please post me the contents of the resulting fixlog.txt As an additional note, I see you're still using Windows XP. This is no longer supported by Microsoft, meaning that any critical issues (vulnerabilities, bugs) will not be addressed anymore. For that reason it is recommended to consider upgrading to a newer version of Windows or switching to a free alternative (for example Ubuntu, linux Mint, just to name a few). Link to post Share on other sites
Kevin Zoll 309 Posted October 12, 2015 Report Share Posted October 12, 2015 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
Recommended Posts