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Surf Protection not Work on Microsoft Edge

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Hi

I add new rules for site in surf protection. block on Chrome and Firefox but not blocked on Microsoft Edge

 

Please Fix This Problem

 

Thanks You

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Lets get some debug logs from Emsisoft Internet Security. In order to do this, you will first need to run a batch file to enable debug logging. This batch file is contained in the ZIP archive at the this link (this ZIP archive also contains a batch file to disable debug logging).

Please save that ZIP archive on your desktop, extract its contents, and then follow these instructions:

  • Run the enable_debug_output batch file (if your computer has Windows Vista, Windows 7, or Windows 8 then please right-click on the batch file and select Run as administrator).
  • You will see a black window pop up, and then disappear very quickly. After that happens, please restart your computer.
  • Reproduce the issue you are having with websites added to Surf Protection rules not being blocked.
  • Once you have reproduced the issue, hold down the Windows key on the keyboard (the one with the Windows logo on it, usually in between the Ctrl and Alt keys) and tap the R key to open the Run dialog.
  • Type the following into the Run dialog, and then click OK:

    %ALLUSERSPROFILE%\Emsisoft
  • A window should open and you should see a Logs folder. Right-click on that Logs folder, go to Send to, and select Compressed (zipped) folder.
  • Move the new ZIP archive you created with the logs folder in it to your desktop.
  • Attach the ZIP archive containing the logs to a reply by using the More Reply Options button to the lower-right of where you type in your reply.
Note: If you get an error message when trying to send the Logs folder to a Compressed (zipped) folder then you may need to try a utility such as 7-Zip or WinRar to compress the folder. Both 7-Zip and WinRar have options to create an archive and save it in another location (such as on your desktop), which should prevent the error message. Here are links to the download pages for 7-Zip and WinRar.

After posting the debug logs, you can run the disable_debug_output batch file (be sure to run it as administrator as well) and restart your computer again to disable debug logging.

Please also let me know what domains you used when getting the debug logs.

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Lets get some debug logs from Emsisoft Internet Security. In order to do this, you will first need to run a batch file to enable debug logging. This batch file is contained in the ZIP archive at the this link (this ZIP archive also contains a batch file to disable debug logging).

Please save that ZIP archive on your desktop, extract its contents, and then follow these instructions:

  • Run the enable_debug_output batch file (if your computer has Windows Vista, Windows 7, or Windows 8 then please right-click on the batch file and select Run as administrator).
  • You will see a black window pop up, and then disappear very quickly. After that happens, please restart your computer.
  • Reproduce the issue you are having with websites added to Surf Protection rules not being blocked.
  • Once you have reproduced the issue, hold down the Windows key on the keyboard (the one with the Windows logo on it, usually in between the Ctrl and Alt keys) and tap the R key to open the Run dialog.
  • Type the following into the Run dialog, and then click OK:

    %ALLUSERSPROFILE%\Emsisoft
  • A window should open and you should see a Logs folder. Right-click on that Logs folder, go to Send to, and select Compressed (zipped) folder.
  • Move the new ZIP archive you created with the logs folder in it to your desktop.
  • Attach the ZIP archive containing the logs to a reply by using the More Reply Options button to the lower-right of where you type in your reply.
Note: If you get an error message when trying to send the Logs folder to a Compressed (zipped) folder then you may need to try a utility such as 7-Zip or WinRar to compress the folder. Both 7-Zip and WinRar have options to create an archive and save it in another location (such as on your desktop), which should prevent the error message. Here are links to the download pages for 7-Zip and WinRar.

After posting the debug logs, you can run the disable_debug_output batch file (be sure to run it as administrator as well) and restart your computer again to disable debug logging.

Please also let me know what domains you used when getting the debug logs.

 

 

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May I ask what domains you used to test with when getting the debug logs?

Also, do you have a proxy set up in Microsoft Edge?

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May I ask what domains you used to test with when getting the debug logs?

Also, do you have a proxy set up in Microsoft Edge?

I set windowsland.ir for testing

no proxy . no vpn . no hotspot. just normal internet connection

 

:)

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I have been told that this should be fixed in version 11. Have you tried the beta yet?

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I have been told that this should be fixed in version 11. Have you tried the beta yet?

no tried because version 11 used my CPU.

I back version 10 and waiting for Stable of version 11 EIS

 

 

WE ARE EMSISOFT USERS

and

WE LOVE EMSISOFT

 

:wub:

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OK. Hopefully you won't have any further trouble once the stable version is released. ;)

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Surf Protection works in Microsoft Edge if the beta version is installed. I have verifed it.

Thanks You

But I waiting for Stable Version Release.

 

Best Regards

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Latest version of the EIS v11 beta (11.0.0.5886), Surf Protection works as intended in Microsoft Edge.

0UDiSc6.png

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Latest version of the EIS v11 beta (11.0.0.5886), Surf Protection works as intended in Microsoft Edge.

Awesome. It's good to see the beta fixed it. ;)

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Im getting an error when trying to install in to Microsoft Edge

Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80072F8F

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On 2/2/2019 at 9:11 AM, haydn said:

Im getting an error when trying to install in to Microsoft Edge

I assume you're referring to Emsisoft Browser Security?

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