astroiroc 0 Posted October 14, 2015 Report Share Posted October 14, 2015 new install of EAM, on a Vista SP2 64 bit fresh install system. EAM has found 5 registry keys of AdInstall but hangs while deleting them. What can I look for Link to post Share on other sites
astroiroc 0 Posted October 14, 2015 Author Report Share Posted October 14, 2015 after reading other topics, I learned the included files would be helpful Thank You FRST.txt Addition.txt Link to post Share on other sites
Christian Peters 99 Posted October 14, 2015 Report Share Posted October 14, 2015 Hello, i moved your topic in the correct subforum. Link to post Share on other sites
astroiroc 0 Posted October 14, 2015 Author Report Share Posted October 14, 2015 But my PC is not infected, Its a fresh windows install that EAM is not working correctly on. Thank you. The program will not remove the registry keys, which are probably the manufactures ad ware stuff. EAM will not finish and I have to kill it with the task manager to stop it. Link to post Share on other sites
Kevin Zoll 309 Posted October 15, 2015 Report Share Posted October 15, 2015 Hello, Please attach the scan log showing the registry items that cannot be deleted. Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2015 Report Share Posted October 19, 2015 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
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