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My PC is Infected!


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Hello,

Do the following:

Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.
  • Run the tool by double-clicking it.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
Copy the below code to Notepad; Save As fixlist.txt to your Desktop.
HKLM-x32\...\Run: [gmsd_us_36] => [X]
HKLM-x32\...\Run: [gmsd_us_100] => [X]
HKLM-x32\...\Run: [ospd_us_748] => [X]
HKLM-x32\...\Run: [gmsd_us_195] => [X]
HKLM-x32\...\Run: [ospd_us_014010069] => [X]
HKU\S-1-5-21-488530199-428004899-1403328173-1000\...\MountPoints2: G - G:\LaunchU3.exe
HKU\S-1-5-21-488530199-428004899-1403328173-1000\...\MountPoints2: {964e6e05-a793-11e3-8ccd-74de2bd3c4db} - G:\LaunchU3.exe
HKU\S-1-5-21-488530199-428004899-1403328173-1000\...\MountPoints2: {ffdee25b-dc56-11e1-a772-74de2bd3c4db} - G:\Autorun.exe
AppInit_DLLs-x32: C:\PROGRA~2\SearchProtect\SearchProtect\bin\VC32Loader.dll => No File
GroupPolicy: Restriction - Chrome <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKU\S-1-5-21-488530199-428004899-1403328173-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.trovi.com/?gd=&ctid=CT3333604&octid=EB_ORIGINAL_CTID&ISID=M758D2232-7991-4C52-9FFB-36D68B4DA12C&SearchSource=55&CUI=&UM=8&UP=SP5651374D-FDFA-4255-A38D-0135AEA8A4BC&SSPV=
SearchScopes: HKLM -> DefaultScope {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = 
SearchScopes: HKLM -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2498} URL = hxxp://www.default-search.net/search?sid=498&aid=159&itype=n&ver=15143&tm=583&src=ds&p={searchTerms}
SearchScopes: HKLM-x32 -> DefaultScope {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = 
SearchScopes: HKLM-x32 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2498} URL = hxxp://www.default-search.net/search?sid=498&aid=159&itype=n&ver=15143&tm=583&src=ds&p={searchTerms}
SearchScopes: HKLM-x32 -> {EEE6C360-6118-11DC-9C72-001320C79847} URL = hxxp://start.sweetpacks.com/?src=6&q={searchTerms}&st=12&crg=3.5000006.10042&barid={6F1CDBDB-E198-11E2-B925-74DE2BD3C4DB}
SearchScopes: HKU\.DEFAULT -> DefaultScope {33BB0A4E-99AF-4226-BDF6-49120163DE86} URL = 
SearchScopes: HKU\.DEFAULT -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\.DEFAULT -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = 
SearchScopes: HKU\.DEFAULT -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = 
SearchScopes: HKU\S-1-5-21-488530199-428004899-1403328173-1000 -> DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = 
SearchScopes: HKU\S-1-5-21-488530199-428004899-1403328173-1000 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2498} URL = hxxp://www.default-search.net/search?sid=498&aid=159&itype=n&ver=15143&tm=583&src=ds&p={searchTerms}
SearchScopes: HKU\S-1-5-21-488530199-428004899-1403328173-1000 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = 
SearchScopes: HKU\S-1-5-21-488530199-428004899-1403328173-1000 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = 
BHO: No Name -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} ->  => No File
BHO: Updater By SweetPacks -> {7D4F1959-3F72-49d5-8E59-F02F8AA6815D} -> C:\Program Files\Updater By SweetPacks\Extension64.dll => No File
BHO-x32: No Name -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} ->  => No File
BHO-x32: No Name -> {7D4F1959-3F72-49d5-8E59-F02F8AA6815D} ->  => No File
Toolbar: HKLM-x32 - No Name - {95B7759C-8C7F-4BF1-B163-73684A933233} -  No File
Toolbar: HKLM-x32 - Blekko search bar - {7d9e1adc-7db1-4eaf-b6c7-7e062074e6be} - C:\Program Files (x86)\blekkotb_soc\blekkotb_019X.dll No File
Toolbar: HKU\S-1-5-21-488530199-428004899-1403328173-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} -  No File
FF HKLM\...\Firefox\Extensions: [{5081D2D4-1637-404c-B74F-50526718257D}] - C:\Program Files\shopperz\Firefox => not found
FF HKLM\...\Firefox\Extensions: [{4D2A572B-7B77-427B-b40F-E9761835AB54}] - C:\Program Files\shopperz230820151015\Firefox => not found
FF HKLM-x32\...\Firefox\Extensions: [{5081D2D4-1637-404c-B74F-50526718257D}] - C:\Program Files\shopperz\Firefox => not found
FF HKLM-x32\...\Firefox\Extensions: [{4D2A572B-7B77-427B-b40F-E9761835AB54}] - C:\Program Files\shopperz230820151015\Firefox => not found
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Faster Web\faster-web.xpi => not found
FF HKU\S-1-5-21-488530199-428004899-1403328173-1000\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Consumer Input\Firefox\ciff-3.2.0-12039.xpi => not found
S2 9b784ed1; "C:\Windows\system32\rundll32.exe" "c:\Program Files (x86)\Optimizer Pro 3.16\OptProMon.dll",ENT <==== ATTENTION
S2 be0fb33b; "C:\Windows\system32\rundll32.exe" "c:\Program Files (x86)\Supporter\Supporter.dll",serv
S2 consumerinput_update; C:\Program Files (x86)\Consumer Input\Update\ConsumerInputUpdate.exe /svc [X]
2015-09-25 01:26 - 2015-09-25 01:26 - 00000000 ____D C:\Users\Dance\AppData\Local\{A6F77B4E-259B-4A27-8DA6-916ED1F3C651}
2015-09-14 02:18 - 2015-08-23 23:37 - 00000000 ____D C:\Program Files\shopperz230820151015
2015-01-21 11:44 - 2015-06-12 17:06 - 0000020 _____ () C:\Users\Dance\AppData\Roaming\appdataFr3.bin
2013-01-22 03:49 - 2013-01-22 03:49 - 0001456 _____ () C:\Users\Dance\AppData\Local\Adobe Save for Web 12.0 Prefs
2014-08-20 11:22 - 2014-08-20 11:22 - 0009662 _____ () C:\Users\Dance\AppData\Local\MessageCenter.ico
2014-08-20 11:22 - 2014-08-20 11:22 - 0009662 _____ () C:\Users\Dance\AppData\Local\MyVerizon.ico
2015-01-15 19:09 - 2015-01-15 19:09 - 0613057 _____ (CMI Limited) C:\Users\Dance\AppData\Local\nsnD8D3.tmp
2014-12-24 03:27 - 2014-12-24 03:27 - 0628496 _____ (CMI Limited) C:\Users\Dance\AppData\Local\nso29C9.tmp
2014-08-20 11:22 - 2014-08-20 11:22 - 0103749 _____ () C:\Users\Dance\AppData\Local\VZWifiIcon.ico
2015-06-12 16:55 - 2015-06-12 16:55 - 0001716 _____ () C:\ProgramData\tempimage.bmp
C:\Users\Dance\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Dance\AppData\Local\Temp\SpOrder.dll
C:\Users\Stormy\AppData\Local\Temp\No_Problem_setup.exe
C:\Users\Stormy\AppData\Local\Temp\Uninstall.exe
CustomCLSID: HKU\S-1-5-21-488530199-428004899-1403328173-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Dance\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-488530199-428004899-1403328173-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Dance\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-488530199-428004899-1403328173-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Dance\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-488530199-428004899-1403328173-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Dance\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No File
Task: {1385A1D8-BA50-4E55-AE48-6C6D71AF9D28} - System32\Tasks\Installer_U501EXE => C:\Users\Dance\AppData\Local\Installer\InstallU501EXE_16962\DCbrakieamo_amobl_setup.exe <==== ATTENTION
Task: {1FDF1B7A-8083-48A5-93B3-154B680906D5} - System32\Tasks\CIMT_S-1-5-21-488530199-428004899-1403328173-1000 => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe <==== ATTENTION
Task: {2A0631D6-AB53-42D6-BF67-4EDF5AE92187} - System32\Tasks\avaxvyyvyf => C:\Users\Stormy\AppData\Local\avaxvyyvyf\avaxvyyvyf.exe <==== ATTENTION
Task: {90ECC16D-6812-43B6-98F7-0195EA7B5EF5} - System32\Tasks\Optimizer Pro Schedule => C:\Program Files (x86)\Optimizer Pro 3.16\OptProLauncher.exe [2014-12-19] (PC Utilities Software Limited) <==== ATTENTION
Task: {B25F0EC1-431F-405C-BD74-763EC8603805} - \APSnotifierPP3 -> No File <==== ATTENTION
Task: {B2A2CAB6-CB93-4999-A27D-3CBE964306D4} - \APSnotifierPP2 -> No File <==== ATTENTION
Task: {C0D47D5D-057A-4846-8B7C-A1E91BDD89F0} - \Easy Driver Pro Schedule -> No File <==== ATTENTION
Task: {CDC3C6FF-BBF8-4180-8860-582408847057} - System32\Tasks\Updater19866.exe => C:\Users\Dance\AppData\Local\Updater19866\Updater19866.exe <==== ATTENTION
Task: {D01FD6B8-523D-48FA-AF3E-E0B7FBDBA197} - \APSnotifierPP1 -> No File <==== ATTENTION
Task: {F8BD816F-B2D5-4A6B-8F54-19B81E9DF5C3} - System32\Tasks\Microsoft\Windows\Maintenance\Idle-Crawler Update => %LOCALAPPDATA%\Idle-Crawler\Idle-Crawler.exe <==== ATTENTION
Task: C:\Windows\Tasks\APSnotifierPP1.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION
Task: C:\Windows\Tasks\APSnotifierPP2.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION
Task: C:\Windows\Tasks\APSnotifierPP3.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION
Task: C:\Windows\Tasks\CIMT_S-1-5-21-488530199-428004899-1403328173-1000.job => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe <==== ATTENTION
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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