Infection in RuntimeBroker.exe

[Jsjacobson1 0]

After a considerable struggle to install Skype in Windows 10, when I went to pin it to the taskbar I got the message of infection in Windows\System32\RuntimeBroker.exe.

 (I just uninstalled Skype).

 

FRST_20-10-2015_10-03-18.txt

Addition_20-10-2015_10-03-18.txt

 

The only files in c:\EEK\bin were: Languages and Signatures. No Report file.

 

IFRToolLog.txt  This report "uploaded itself." I don't know if you need it or not.

 

[Kevin Zoll 309]

Do the following:

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Policies\Explorer: [NoControlPanel] 0
SearchScopes: HKU\.DEFAULT -> DefaultScope {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL = 
SearchScopes: HKU\.DEFAULT -> {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL = 
SearchScopes: HKU\S-1-5-21-3503714938-3841524798-2950932812-1001 -> DefaultScope {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL = 
SearchScopes: HKU\S-1-5-21-3503714938-3841524798-2950932812-1001 -> {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL = 
2015-10-10 21:55 - 2015-02-07 22:52 - 00000000 ____D C:\WINDOWS\system32\%LOCALAPPDATA%
Task: {15115BC0-0CB7-41C2-B3CC-0B1E8BD795A9} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {18863771-BBE8-4668-B765-C0A7DB41B32C} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {5E0A9BC4-D4E3-4685-A10D-208352959865} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {812657D2-9F03-41D6-ADF8-C35E0A9B9205} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {A28F4744-F99A-414B-ADFF-9E2189B8ACE8} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {A93F2B99-07CF-4AC7-8FCD-09AD8232A673} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {AE7EBB73-64CA-48DF-BB08-06F1E833344D} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {CD35B061-58EF-44FE-861D-BAF7F5C62B27} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {ED64E343-FA6F-4F12-834A-0DC7A376994C} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {EFACEAA6-2715-4B02-B2E3-38898899796F} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
AlternateDataStreams: C:\WINDOWS\system32\Drivers\xvcjsoof.sys:changelist

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Jsjacobson1 0]

Okay, I have fixlist.txt saved on my desktop. When you say to make sure FRST64 is in the same location, do you mean the FRST folder that was saved in the same location as addition.txt?

[Kevin Zoll 309]

FRST64.exe and fixlist.txt must physically be in the same location. They both should be on the Desktop as per the instructions for downloading both.

[Jsjacobson1 0]

Thank you. I found it. Here is the fix log. Thank you so much for your help!

P.S. I couldn't find an attachment tool so I just cut and pasted. If there is another to actually attach, please let me know.

 

Fix result of Farbar Recovery Scan Tool (x64) Version:25-10-2015 02
Ran by John (2015-10-26 09:48:30) Run:1
Running from C:\Users\John\Desktop
Loaded Profiles: John (Available Profiles: John)
Boot Mode: Normal
==============================================

 

fixlist content:
*****************
HKLM\...\Policies\Explorer: [NoControlPanel] 0
SearchScopes: HKU\.DEFAULT -> DefaultScope {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL =
SearchScopes: HKU\.DEFAULT -> {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL =
SearchScopes: HKU\S-1-5-21-3503714938-3841524798-2950932812-1001 -> DefaultScope {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL =
SearchScopes: HKU\S-1-5-21-3503714938-3841524798-2950932812-1001 -> {7B86E323-C145-40C0-93D5-BA9EFD035B8D} URL =
2015-10-10 21:55 - 2015-02-07 22:52 - 00000000 ____D C:\WINDOWS\system32\%LOCALAPPDATA%
Task: {15115BC0-0CB7-41C2-B3CC-0B1E8BD795A9} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {18863771-BBE8-4668-B765-C0A7DB41B32C} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {5E0A9BC4-D4E3-4685-A10D-208352959865} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {812657D2-9F03-41D6-ADF8-C35E0A9B9205} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {A28F4744-F99A-414B-ADFF-9E2189B8ACE8} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {A93F2B99-07CF-4AC7-8FCD-09AD8232A673} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {AE7EBB73-64CA-48DF-BB08-06F1E833344D} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {CD35B061-58EF-44FE-861D-BAF7F5C62B27} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {ED64E343-FA6F-4F12-834A-0DC7A376994C} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {EFACEAA6-2715-4B02-B2E3-38898899796F} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
AlternateDataStreams: C:\WINDOWS\system32\Drivers\xvcjsoof.sys:changelist
*****************

 

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\NoControlPanel => value removed successfully
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
"HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{7B86E323-C145-40C0-93D5-BA9EFD035B8D}" => key removed successfully
HKCR\CLSID\{7B86E323-C145-40C0-93D5-BA9EFD035B8D} => key not found.
HKU\S-1-5-21-3503714938-3841524798-2950932812-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
"HKU\S-1-5-21-3503714938-3841524798-2950932812-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{7B86E323-C145-40C0-93D5-BA9EFD035B8D}" => key removed successfully
HKCR\CLSID\{7B86E323-C145-40C0-93D5-BA9EFD035B8D} => key not found.
C:\WINDOWS\system32\%LOCALAPPDATA% => moved successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{15115BC0-0CB7-41C2-B3CC-0B1E8BD795A9}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{15115BC0-0CB7-41C2-B3CC-0B1E8BD795A9}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\launchtrayprocess" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{18863771-BBE8-4668-B765-C0A7DB41B32C}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{18863771-BBE8-4668-B765-C0A7DB41B32C}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{5E0A9BC4-D4E3-4685-A10D-208352959865}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5E0A9BC4-D4E3-4685-A10D-208352959865}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Time-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{812657D2-9F03-41D6-ADF8-C35E0A9B9205}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{812657D2-9F03-41D6-ADF8-C35E0A9B9205}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Logon-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A28F4744-F99A-414B-ADFF-9E2189B8ACE8}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A28F4744-F99A-414B-ADFF-9E2189B8ACE8}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxcontent" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A93F2B99-07CF-4AC7-8FCD-09AD8232A673}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A93F2B99-07CF-4AC7-8FCD-09AD8232A673}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AE7EBB73-64CA-48DF-BB08-06F1E833344D}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AE7EBB73-64CA-48DF-BB08-06F1E833344D}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{CD35B061-58EF-44FE-861D-BAF7F5C62B27}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{CD35B061-58EF-44FE-861D-BAF7F5C62B27}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfig" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{ED64E343-FA6F-4F12-834A-0DC7A376994C}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{ED64E343-FA6F-4F12-834A-0DC7A376994C}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{EFACEAA6-2715-4B02-B2E3-38898899796F}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EFACEAA6-2715-4B02-B2E3-38898899796F}" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B" => key removed successfully
C:\WINDOWS\system32\Drivers\xvcjsoof.sys => ":changelist" ADS removed successfully.

 

==== End of Fixlog 09:49:10 ====

​

[Kevin Zoll 309]

P.S. I couldn't find an attachment tool so I just cut and pasted. If there is another to actually attach, please let me know.

You have to click the "More reply Options" button to access the file attachment functions.

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running?

[Jsjacobson1 0]

I've tried several times to attach the new scan reports, but every time I click on More Reply Options, nothing on the subsequent page responds to mouse clicks.

[Jsjacobson1 0]

Finally! Here are the new scans.

 

Thanks!

 

scan_151027-162946.txt

FRST.txt

Addition.txt

[Kevin Zoll 309]

Still a few items that need to be dealt with.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

2015-10-13 14:49 - 2015-10-13 14:49 - 00003276 _____ C:\WINDOWS\System32\Tasks\{03EAFE6C-7F99-4316-90F5-25403F49A8F7}
2015-10-11 21:02 - 2015-10-11 21:02 - 00003276 _____ C:\WINDOWS\System32\Tasks\{8E32E4CB-7035-4959-97DF-B7AD3C55A47B}
2015-10-11 20:52 - 2015-10-11 20:52 - 00003276 _____ C:\WINDOWS\System32\Tasks\{362F6914-1C6B-4791-B742-481B3BBB79EF}
2015-10-11 19:54 - 2015-10-11 19:54 - 00003276 _____ C:\WINDOWS\System32\Tasks\{6BBD7FE1-630F-41BD-8BD5-6328D93735EF}
2015-10-11 19:54 - 2015-10-11 19:54 - 00003276 _____ C:\WINDOWS\System32\Tasks\{222FF698-2328-4B87-8821-5C4E337A08A2}
Reg: reg delete "HKEY_USERS\S-1-5-21-3503714938-3841524798-2950932812-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLETASKMGR" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-3503714938-3841524798-2950932812-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLEREGISTRYTOOLS" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\SLIMWARE UTILITIES, INC.\DRIVERAPP" /f
Task: {2942BFE3-A146-4769-B782-062ADFEF00EE} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Jsjacobson1 0]

When I clicked on FRST64, it did an update. And then said that version can't run on my PC.

[Kevin Zoll 309]

Delete the copy of FRST on your system and download a new copy.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to your desktop.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your desktop.

[Jsjacobson1 0]

Here's the latest scan. Thanks!

Fixlog.txt

[Kevin Zoll 309]

That should take care of everything.

How are things running?

[Jsjacobson1 0]

I haven't seen anything unusual, other than this laptop is really slow, but it's probably my slow internet connection. Any idea how this happened to avoid a re-occurrence?

 

Thanks.

[Kevin Zoll 309]

The Kernel files infected warning, is a behavior blocker issue. You get that warning when the behavior blocker attempts to quarantine a system file, which is something that it is not allowed to do by the system. The issue arises from an infection attempting to inject code into a system process and the behavior blocker sees this interaction and wrongly attempts to quarantine the system file. An improved behavior blocker is in beta testing. There is no timeline on for release of the improved behavior blocker.

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

• Ensure Remove disinfection tools is checked.
• Also place a checkmark next to:
  • Create registry backup
  • Purge system restore
• Click the Run button.

When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

• UnZip CCleaner Portable to a folder on your Desktop named CCleaner

Run CCleaner

• Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
• Click "Options" and choose "Advanced"
• Uncheck "Only delete files in Windows Temp folders older than 24 hours"
• Then go back to "Cleaner" and click the "RunCleaner" button.
• Exit CCleaner.

Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

[Kevin Zoll 309]

Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.