Birdi 0 Posted October 23, 2015 Report Share Posted October 23, 2015 I just ran the scan and there were 2 files that would not let me delete. I came to forums as instructed, ran the emergency kit, then FBAR. Attached is the logs as instructed. Shortcut.txtAddition.txtFRST.txt Link to post Share on other sites
Kevin Zoll 309 Posted October 23, 2015 Report Share Posted October 23, 2015 Birdi, I need the scan log from the Emergency Kit. Copy the below code to Notepad; Save As fixlist.txt to your Desktop. HKLM\...\Policies\Explorer: [NoControlPanel] 0 AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\VC64Loader.dll => No File AppInit_DLLs-x32: C:\PROGRA~2\SearchProtect\SearchProtect\bin\VC32Loader.dll => No File 2015-10-06 14:01 - 2015-10-22 18:33 - 00000000 ____D C:\Users\mike\AppData\Local\bvxvexvbg 2015-10-06 14:01 - 2015-10-06 14:01 - 00003494 _____ C:\WINDOWS\System32\Tasks\bvxvexvbg 2015-08-24 19:40 - 2015-08-24 19:40 - 00003264 _____ C:\WINDOWS\System32\Tasks\{A341ABB3-300A-47A5-AB13-F29E10320E84} 2015-08-03 17:40 - 2013-11-22 15:36 - 00254704 _____ (Synaptics Incorporated) C:\WINDOWS\system32\SETBBA1.tmp 2015-10-03 14:28 - 2015-01-25 13:32 - 00000000 ____D C:\ProgramData\E1864A66-75E3-486a-BD95-D1B7D99A84A7 2014-06-15 21:07 - 2014-06-15 21:07 - 0000000 _____ () C:\Users\mike\AppData\Local\{EB93857E-D833-4723-AC98-7729A6ABF2CA} 2015-08-12 19:10 - 2015-08-12 19:10 - 0000000 ____H () C:\ProgramData\DP45977C.lfl 2013-04-03 02:26 - 2013-04-03 02:26 - 0000119 _____ () C:\ProgramData\{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}.log 2013-04-03 02:21 - 2013-04-03 02:22 - 0000106 _____ () C:\ProgramData\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}.log 2013-04-03 02:22 - 2013-04-03 02:24 - 0000111 _____ () C:\ProgramData\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}.log 2013-04-03 02:21 - 2013-04-03 02:21 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log 2013-04-03 02:24 - 2013-04-03 02:26 - 0000108 _____ () C:\ProgramData\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}.log C:\Users\mike\AppData\Local\Temp\BullGuard Internet Security Setup.exe C:\Users\mike\AppData\Local\Temp\scp7125.tmp.exe C:\Users\mike\AppData\Local\Temp\scp9C51.tmp.exe Task: {07AA4161-DC1A-4ECD-9181-E98C4847439A} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION Task: {388E703A-E572-4618-B3A0-F912369EA4C6} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION Task: {474BF959-1836-46D6-99FA-6CE4AFF47A5C} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION Task: {72B45279-E8A3-4CDB-B2A8-67A4B6C78798} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION Task: {76D0F714-F911-4A7A-A075-E235E5368149} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION Task: {8523D624-89F3-45B1-B000-7BC1E51101C7} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION Task: {9729ECCB-9642-4BD4-9E2B-38B07E060226} - System32\Tasks\The weDownload Manager-codedownloader => C:\Program Files (x86)\The weDownload Manager\The weDownload Manager-codedownloader.exe <==== ATTENTION Task: {9D40B51A-01A6-4D75-AB63-EEE389BDD448} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION Task: {A4D4B440-5A84-4F7C-848D-6509C2E6AD21} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION Task: {C08414CB-B25F-469C-BFDF-466E98D000C6} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION Task: {C5C78798-30AD-432B-AAB0-01EA8D2BB1C1} - System32\Tasks\The weDownload Manager-chromeinstaller => C:\Program Files (x86)\The weDownload Manager\The weDownload Manager-chromeinstaller.exe <==== ATTENTION Task: {CC8C2804-2D9E-4208-A65C-F6712C628891} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION Task: {F1C1E893-1ABD-4344-BD07-DDDBB2732E36} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION Task: {FCDBF2AA-7F45-44A5-A278-09A510F1FF18} - System32\Tasks\The weDownload Manager-firefoxinstaller => C:\Program Files (x86)\The weDownload Manager\The weDownload Manager-firefoxinstaller.exe <==== ATTENTION Task: {FE081058-FCF1-4D97-9E53-F8BE8AA5F94C} - System32\Tasks\bvxvexvbg => C:\Users\mike\AppData\Local\bvxvexvbg\bvxvexvbg.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\The weDownload Manager-chromeinstaller.job => C:\Program Files (x86)\The weDownload Manager\The weDownload Manager-chromeinstaller.exe <==== ATTENTION Task: C:\WINDOWS\Tasks\The weDownload Manager-codedownloader.job => C:\Program Files (x86)\The weDownload Manager\The weDownload Manager-codedownloader.exeɉ/reinstallapp /runfrom=task /agentregpath='The weDownload Manager' /appid=49074 /srcid='000898' /subid='verticals-' /zdata='0' /bic=83DF8EE9B9C349698C613F848670170AIE /verifier=09bc9f72ebffb18d9a3f6d8abf376924 /installerversion=1_34_2_13 /installerfullversion=1.34.2.13 /installationtime=1394305925 /statsdomain=hxxp:/stats.srvstatsdata.com /errorsdomain=hxxp:/errors.srvstatsdata.com /codedownloaddomain=hxxp:/app-static.crossrider.com /defbro=ch /allusers /autoupdateulr='hxxp:/update.srvstatsdata.com/ie_code_agent_updates/{CAMP_ID}/update.jso <==== ATTENTION Task: C:\WINDOWS\Tasks\The weDownload Manager-firefoxinstaller.job => C:\Program Files (x86)\The weDownload Manager\The weDownload Manager-firefoxinstaller.exeи/installxpi /agentregpath='The weDownload Manager' /extensionfilepath C:\Program Files (x86)\The weDownload Manager\49074.xpi' /appid=49074 /srcid='000898' /subid='verticals-' /zdata='0' /bic=83DF8EE9B9C349698C613F848670170AIE /verifier=09bc9f72ebffb18d9a3f6d8abf376924 /installerversion=1_34_2_13 /installerfullversion=1.34.2.13 /installationtime=1394305925 /statsdomain=hxxp:/stats.srvstatsdata.com /errorsdomain=hxxp:/errors.srvstatsdata.com /waitforbrowser=300 /[email protected]c2e-a62b-e25e264651bb.com /extensionversion=0.93 /prefsbranch=ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074 /updateurl=hxxps:/w9u6a2p6.ssl.hwcdn.net/plugin/ff/update/49074.rdf /extensionname='The weDownload Manager' /extensiondesc='Enhance your search results with direct download links and information for apps and games.' /publishername='weDownload' /defbro=ch /allusers /allprofiles /checkfflist /autoupdateulr='hxxp:/update.srvstatsdata.com/ff_agent_updates/{CAMP_ID}/update.jso <==== ATTENTIONClose Notepad.NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply. Note: If the tool warns you about an outdated version please download and run the updated version. Link to post Share on other sites
Birdi 0 Posted October 25, 2015 Author Report Share Posted October 25, 2015 I tried to upload the emergency scan log as a word doc and it would not let me. No idea how to get to notepad? Link to post Share on other sites
Birdi 0 Posted October 25, 2015 Author Report Share Posted October 25, 2015 the scan log says :adware/generic 1329508 (B) c:\windows\sysytem32\drivers\SPPD.sys Link to post Share on other sites
Birdi 0 Posted October 25, 2015 Author Report Share Posted October 25, 2015 Found the notepad and ran the tool, say it completed. I ran the scan tool after the fix and I am still getting the same results. Here is the log: Fix result of Farbar Recovery Scan Tool (x64) Version:25-10-2015 02 Ran by mike (2015-10-25 18:01:58) Run:2 Running from C:\Users\mike\Desktop Loaded Profiles: mike (Available Profiles: mike) Boot Mode: Normal Link to post Share on other sites
Kevin Zoll 309 Posted October 26, 2015 Report Share Posted October 26, 2015 Word documents are not an allowed file type for attachments. Every log I ask you for is a plain text log with either a .log or .txt file extension. Please follow the last set of instructions I sent. Link to post Share on other sites
Kevin Zoll 309 Posted October 29, 2015 Report Share Posted October 29, 2015 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
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