Marcel10 0 Posted October 23, 2015 Report Share Posted October 23, 2015 Hi Received a warning popup from emsisoft program warning of an infected kernel which could not be quarantined or removed as it is essential to win operation. The warning indicated the following file: C:\Windows\System32\IE4uinit.exe Popup instructed me to contact you for safe removal. Thanks for helping me out with this issue. Marcel Link to post Share on other sites
Marcel10 0 Posted October 23, 2015 Author Report Share Posted October 23, 2015 emsisoft generated a message that said the following kernel was infected but that it couldn't be removed without help from someone in the forum. C:\Windows\System32\taskhostw.exe Please help, thanks! Link to post Share on other sites
Marcel10 0 Posted October 23, 2015 Author Report Share Posted October 23, 2015 Hi Received a warning popup from emsisoft program warning of an infected kernel which could not be quarantined or removed as it is essential to win operation. The warning indicated the following file: C:\Windows\System32\IE4uinit.exe and aloso C:\Windows\System32\taskhostw.exe Popup instructed me to contact you for safe removal. Thanks for helping me out with this issue. Marcel BB_151023-042245.txt Link to post Share on other sites
stapp 152 Posted October 23, 2015 Report Share Posted October 23, 2015 Please follow the steps here and attach the requested logs so that one of our experts can help you http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Link to post Share on other sites
Kevin Zoll 309 Posted October 23, 2015 Report Share Posted October 23, 2015 Hello Marcel. Welcome to the Emsisoft Support Forums. My name is Kevin, and I will be helping you fixing your problems. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread also read the Emsisoft Support Forums Terms of Use To Highlight a few: If you are seeking help make sure to only create one thread per problem at a time. Multiple threads about the same problem will get closed. To keep the threads clean please don't post the content of log or report files directly in your reply. Instead attach any reports or logs you were asked to submit as a file attachment. Don't use any kind of "l33t" speak or slang and always keep in mind that most of the other people here don't speak English as their native language. Asking for help is only allowed in the forums. Requesting help via PM or mail is prohibited. Because of the potential for harm only selected members as well as our employees are allowed to offer help in the malware removal sections of the forum. If you have a strong malware fighting background and want to help please contact Emsi, Fabian Wosar and Kevin Zoll (yes, all three of them) via forum PM Link to post Share on other sites
Kevin Zoll 309 Posted October 26, 2015 Report Share Posted October 26, 2015 Thread ClosedReason: Lack of ResponsePM either Kevin, Elise, or Arthur to have this thread reopened.The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
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