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PC has multiple infections


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My PC has been acting up for a few weeks now. My friend recommended the Emergency Kit and it came back with over 400 detections. It deleted them all, however its still having problems and I'm concerned that there is something deeper that it didn't pick up. However, I have a problem.

 

I went through and read the start here section and I am aware of the files needed. I've done the scans, however the infected pc does not connect to the internet and I'm a bit leery on transferring a flash drive between pcs to transfer files and carrying the infection over with it. What do you recommend doing to avoid this situation happening?

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I can't, the infected pc cannot connect to the internet. That's why I'm asking what is the best way to upload the files without risking the infection of another pc? I'm afraid that the infection will jump if I use a flash device to transfer the files to upload off another PC.

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There is always the chance that the infection can be transferred to another system when using a USB flash drive. Since the files you will be transferring are not executable, the risk of infecting the system should be low. As long as the system has active AV software installed it should detect any infection on the USB flash drive.

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Do the following:

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

GroupPolicy: Restriction - Chrome <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
CHR HKU\S-1-5-21-4062239-1108148701-688280642-1000\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
BHO: No Name -> {433D5BB4-7DF2-C21D-900A-B6B38D284718} -> No File
BHO: No Name -> {5C62EE39-1325-A8EC-304D-EF4DD7BDA0AB} -> No File
BHO: No Name -> {AF9010B2-D08F-2F8C-DCAB-C84DE7921393} -> No File
BHO-x32: No Name -> {433D5BB4-7DF2-C21D-900A-B6B38D284718} -> No File
BHO-x32: No Name -> {5C62EE39-1325-A8EC-304D-EF4DD7BDA0AB} -> No File
BHO-x32: No Name -> {AF9010B2-D08F-2F8C-DCAB-C84DE7921393} -> No File
BHO-x32: No Name -> {BB0BAA19-7607-1C2D-60FA-DC97FB21C055} -> No File
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw_1207148.dll [No File]
FF Plugin-x32: @keydownload.com/keyplayer,version=2.2.0-git -> C:\Program Files (x86)\KeyDownload\KEYPLAYER\npvlc.dll [No File]
FF HKU\S-1-5-21-4062239-1108148701-688280642-1000\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Consumer Input\Firefox\ciff-3.2.0-12039.xpi => not found
S2 5936b827; "C:\Windows\system32\rundll32.exe" "c:\Program Files (x86)\Optimizer Pro 3.20\OptProMon.dll",ENT <==== ATTENTION
S2 System guard; "C:\Program Files (x86)\KeyDownload\KeyPlayr\guardnot.exe" [X]
2015-10-01 09:45 - 2014-12-31 13:36 - 00000000 ____D C:\Program Files (x86)\54abd1b3-a0e4-4340-800a-e3f4c619ea96
2013-08-17 21:13 - 2013-08-17 21:13 - 0000056 ____H () C:\ProgramData\ezsidmv.dat
C:\Users\Ebou\AppData\Local\Temp\2FB5_fdminst.exe
C:\Users\Ebou\AppData\Local\Temp\6_Offer_16.exe
C:\Users\Ebou\AppData\Local\Temp\air2FC6.exe
C:\Users\Ebou\AppData\Local\Temp\air3958.exe
C:\Users\Ebou\AppData\Local\Temp\airCC08.exe
C:\Users\Ebou\AppData\Local\Temp\D308.exe
C:\Users\Ebou\AppData\Local\Temp\dltr.exe
C:\Users\Ebou\AppData\Local\Temp\GCVerifier.dll
C:\Users\Ebou\AppData\Local\Temp\hsspk.exe
C:\Users\Ebou\AppData\Local\Temp\IeSearchProvider8532586663599229622.exe
C:\Users\Ebou\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Ebou\AppData\Local\Temp\jreInstall.exe
C:\Users\Ebou\AppData\Local\Temp\KDUpdSrv.exe
C:\Users\Ebou\AppData\Local\Temp\LiveSupport_setup.exe
C:\Users\Ebou\AppData\Local\Temp\LiveSupport_update.exe
C:\Users\Ebou\AppData\Local\Temp\nsc82A8.tmp.exe
C:\Users\Ebou\AppData\Local\Temp\oi_{2A842203-1F3C-4FBA-A0C0-F8F22A6E9773}.exe
C:\Users\Ebou\AppData\Local\Temp\optprosetup.exe
C:\Users\Ebou\AppData\Local\Temp\Quarantine.exe
C:\Users\Ebou\AppData\Local\Temp\SPSetup.exe
C:\Users\Ebou\AppData\Local\Temp\sqlite-3.7.2-sqlitejdbc.dll
C:\Users\Ebou\AppData\Local\Temp\sqlite3.dll
C:\Users\Ebou\AppData\Local\Temp\uninstww.exe
C:\Users\Ebou\AppData\Local\Temp\updater_uninstall.exe
C:\Users\Ebou\AppData\Local\Temp\verifier.exe
C:\Users\Ebou\AppData\Local\Temp\nswB6C4.tmp\SPtool.dll
C:\Users\Ebou\AppData\Local\Temp\nswB6C4.tmp
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\APPDATALOW\SOFTWARE\CROSSRIDER" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\SPPDCOM" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\SDP" /f
Reg: reg delete "HKEY_USERS\.DEFAULT\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}" /f
Reg: reg delete "HKEY_USERS\S-1-5-18\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\YOUTUBEADBLOCKER.YOUTUBEADBLOCKER" /f
Reg: reg delete "HKEY_USERS\.DEFAULT\SOFTWARE\APPDATALOW\{5F189DF5-2D05-472B-9091-84D9848AE48B}" /f
Reg: reg delete "HKEY_USERS\S-1-5-20\SOFTWARE\APPDATALOW\{5F189DF5-2D05-472B-9091-84D9848AE48B}" /f
Reg: reg delete "HKEY_USERS\.DEFAULT\SOFTWARE\APPDATALOW\{5F189DF5-2D05-472B-9091-84D9848AE48B}" /f
Reg: reg delete "HKEY_USERS\S-1-5-19\SOFTWARE\APPDATALOW\{5F189DF5-2D05-472B-9091-84D9848AE48B}" /f
Reg: reg delete "HKEY_USERS\S-1-5-20\SOFTWARE\APPDATALOW\{5F189DF5-2D05-472B-9091-84D9848AE48B}" /f
Reg: reg delete "HKEY_USERS\S-1-5-18\SOFTWARE\APPDATALOW\{5F189DF5-2D05-472B-9091-84D9848AE48B}" /f
Reg: reg delete "HKEY_USERS\.DEFAULT\SOFTWARE\APPDATALOW\{5F189DF5-2D05-472B-9091-84D9848AE48B}" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\SERVICES\CLTMNGSVC" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\LINKSICLE" /f
Reg: reg delete "HKEY_USERS\.DEFAULT\SOFTWARE\ASKPARTNERNETWORK" /f
Reg: reg delete "HKEY_USERS\S-1-5-18\SOFTWARE\ASKPARTNERNETWORK" /f
C:\Users\Ebou\AppData\Local\Temp\APN-Stub
C:\Windows\TEMP\APN-Stub
C:\Program Files (x86)\54abd1b3-a0e4-4340-800a-e3f4c619ea96\17b74bad-8223-4704-8713-97ba4ad07e1b.dll
C:\Program Files (x86)\54abd1b3-a0e4-4340-800a-e3f4c619ea96\b301967c-c8c8-41ac-9e15-07e12cd03711.dll
C:\Program Files (x86)\Apple Software Update\54abd1b3-a0e4-4340-800a-e3f4c619ea96.dll
C:\Program Files (x86)\Apple Software Update\6d1694ea-3225-4007-a4a4-dd647ba1df5b.dll
C:\Program Files (x86)\Reverse Page\bin\ReversePage.BOAS.exe
C:\Program Files (x86)\Reverse Page\bin\ReversePage.BOASPRT.exe
C:\Program Files (x86)\Reverse Page\bin\ReversePage.BOASHelper.exe
C:\Program Files (x86)\Reverse Page\bin\ReversePage.expext.exe
C:\Program Files (x86)\Reverse Page\bin\ReversePage.expextdll.dll
C:\ProgramData\InstallMate\{0C415B6C-B821-4B93-A978-F003D7A2799A}\Custom.dll
C:\ProgramData\InstallMate\{889CD031-E6C0-4EEF-AC04-AEE2537FF2C7}\Custom.dll
C:\Users\Ebou\AppData\Local\Downloaded Installations\{5B3D8B02-9355-439A-90CB-303EC179E471}\setup.msi
C:\Users\Ebou\AppData\Local\Google\Chrome\User Data\Default\File System\006\t\00\00000000
C:\Users\Ebou\AppData\Local\Google\Chrome\User Data\Default\File System\007\t\00\00000001
C:\Users\Ebou\AppData\Local\Temp\6FDCtmp
C:\Users\Ebou\AppData\Local\Temp\703Atmp
C:\Users\Ebou\AppData\Local\Temp\70F8tmpe
C:\Users\Ebou\AppData\Local\Temp\7933tmp
C:\Users\Ebou\AppData\Local\Temp\7A02tmp
C:\Users\Ebou\AppData\Local\Temp\7953tmp
C:\Users\Ebou\AppData\Local\Temp\79A3tmp
C:\Users\Ebou\AppData\Local\Temp\air4B62.exe
C:\Users\Ebou\AppData\Local\Temp\airB1D3.exe
C:\Users\Ebou\AppData\Local\Temp\comh.194440
C:\Users\Ebou\AppData\Local\Temp\comh.51275
C:\Users\Ebou\AppData\Local\Temp\dlLogic.exe
C:\Users\Ebou\AppData\Local\Temp\dfs2243.tmp
C:\Users\Ebou\AppData\Local\Temp\DownloadManager2.exe
C:\Users\Ebou\AppData\Local\Temp\e71330b5-75de-4c5d-bbc6-f00f6d1ecb67\
C:\Users\Ebou\AppData\Local\Temp\ICReinstall_FlvPlayerSetup.exe
C:\Users\Ebou\AppData\Local\Temp\is-0IS05.tmp
C:\Users\Ebou\AppData\Local\Temp\is-0KB4L.tmp
C:\Users\Ebou\AppData\Local\Temp\is-2F11S.tmp
C:\Users\Ebou\AppData\Local\Temp\is-ATDC3.tmp
C:\Users\Ebou\AppData\Local\Temp\is-Q07FN.tmp
C:\Users\Ebou\AppData\Local\Temp\is-J246H.tmp
C:\Users\Ebou\AppData\Local\Temp\is-RS07B.tmp
C:\Users\Ebou\AppData\Local\Temp\is-Q07FN.tmp
C:\Users\Ebou\AppData\Local\Temp\is45637729
C:\Users\Ebou\AppData\Local\Temp\jki4528.tmp
C:\Users\Ebou\AppData\Local\Temp\n2531
C:\Users\Ebou\AppData\Local\Temp\n2606
C:\Users\Ebou\AppData\Local\Temp\n7400
C:\Users\Ebou\AppData\Local\Temp\n7482
C:\Users\Ebou\AppData\Local\Temp\nsa4BF7.exe
C:\Users\Ebou\AppData\Local\Temp\nsbB168.exe
C:\Users\Ebou\AppData\Local\Temp\nsf9F3.exe
C:\Users\Ebou\AppData\Local\Temp\nsp45ED.exe
C:\Users\Ebou\AppData\Local\Temp\nsm8CC9.tmp
C:\Users\Ebou\AppData\Local\Temp\nspD5C8.exe
C:\Users\Ebou\AppData\Local\Temp\nsr100.exe
C:\Users\Ebou\AppData\Local\Temp\nspE468
C:\Users\Ebou\AppData\Local\Temp\nss5CDB.tmp
C:\Users\Ebou\AppData\Local\Temp\nsuE95.exe
C:\Users\Ebou\AppData\Local\Temp\nsvC71C.tmp
C:\Users\Ebou\AppData\Local\Temp\nswAED8.exe
C:\Users\Ebou\AppData\Local\Temp\nswFEAE.exe
C:\Users\Ebou\AppData\Local\Temp\nsvC71C.tmp
C:\Users\Ebou\AppData\Local\Temp\sp-downloader.exe
C:\Users\Ebou\AppData\Local\Temp\SPIdentifier.exe
C:\Users\Ebou\AppData\Local\Temp\spstub.ex
C:\Users\Ebou\AppData\Roaming\BUMFO.exe
C:\Users\Ebou\Downloads\Drivers.exe
C:\Users\Ebou\Downloads\Codec.exe
C:\Users\Ebou\Downloads\Flash_Player_Pro_Setup.exe
C:\Users\Ebou\Downloads\FlashPlayersetup__7824_i1084003701_il1.exe
C:\Users\Ebou\Downloads\FlvPlayerSetup.exe
C:\Users\Ebou\Downloads\Java_Updater_Setup (4).exe
C:\Users\Ebou\Downloads\Java_Updater_Setup (2).exe
C:\Users\Ebou\Downloads\Java_Updater_Setup (1).exe
C:\Users\Ebou\Downloads\Java_Updater_Setup.ex
C:\Users\Ebou\Downloads\Java_Updater_Setup (3).exe
C:\Users\Ebou\Downloads\MediaUpdater__2577_i54199248_il561301.ex
C:\Users\Ebou\Downloads\Player-Chrome (1).exe
C:\Users\Ebou\Downloads\Player-Chrome (3).exe
C:\Users\Ebou\Downloads\Player-Chrome (2).exe
C:\Users\Ebou\Downloads\Player-Chrome (5).exe
C:\Users\Ebou\Downloads\Player-Chrome (4).exe
C:\Users\Ebou\Downloads\Player-Chrome (6).exe
C:\Users\Ebou\Downloads\Player-Chrome.exe
C:\Users\Ebou\Downloads\Player_Setup (1).exe
C:\Users\Ebou\Downloads\Player_Setup.exe
C:\Users\Ebou\Downloads\SchoolBoy (1).exe
C:\Users\Ebou\Downloads\Schoolboy Q â-- Oxymoron.exe
C:\Users\Ebou\Downloads\Schoolboy Q â-- Oxymoron (1).exe
C:\Users\Ebou\Downloads\SchoolBoy.exe
C:\Users\Ebou\Downloads\Schoolboy Q – Oxymoron.exe
C:\Users\Ebou\Downloads\Setup (10).exe
C:\Users\Ebou\Downloads\setup (1).exe
C:\Users\Ebou\Downloads\Setup (11).exe
C:\Users\Ebou\Downloads\Setup (13).exe
C:\Users\Ebou\Downloads\Setup (14).exe
C:\Users\Ebou\Downloads\Setup (15).exe
C:\Users\Ebou\Downloads\Setup (12).exe
C:\Users\Ebou\Downloads\Setup (18).exe
C:\Users\Ebou\Downloads\Setup (19).exe
C:\Users\Ebou\Downloads\Setup (16).exe
C:\Users\Ebou\Downloads\Setup (20).exe
C:\Users\Ebou\Downloads\Setup (2).exe
C:\Users\Ebou\Downloads\Setup (21).exe
C:\Users\Ebou\Downloads\Setup (22).exe
C:\Users\Ebou\Downloads\Setup (23).exe
C:\Users\Ebou\Downloads\Setup (24).exe
C:\Users\Ebou\Downloads\Setup (26).exe
C:\Users\Ebou\Downloads\Setup (25).exe
C:\Users\Ebou\Downloads\Setup (28).exe
C:\Users\Ebou\Downloads\Setup (29).exe
C:\Users\Ebou\Downloads\Setup (30).exe
C:\Users\Ebou\Downloads\Setup (27).exe
C:\Users\Ebou\Downloads\Setup (32).exe
C:\Users\Ebou\Downloads\Setup (31).exe
C:\Users\Ebou\Downloads\Setup (3).exe
C:\Users\Ebou\Downloads\Setup (33).exe
C:\Users\Ebou\Downloads\setup (35).exe
C:\Users\Ebou\Downloads\setup (34).exe
C:\Users\Ebou\Downloads\Setup (36).exe
C:\Users\Ebou\Downloads\Setup (37).exe
C:\Users\Ebou\Downloads\setup (38).exe
C:\Users\Ebou\Downloads\Setup (40).exe
C:\Users\Ebou\Downloads\setup (39).exe
C:\Users\Ebou\Downloads\Setup (5).exe
C:\Users\Ebou\Downloads\Setup (4).exe
C:\Users\Ebou\Downloads\Setup (6).exe
C:\Users\Ebou\Downloads\Setup (.exe
C:\Users\Ebou\Downloads\Setup__4227_il4982094 (1).exe
C:\Users\Ebou\Downloads\Setup (9).exe
C:\Users\Ebou\Downloads\Setup.exe
C:\Users\Ebou\Downloads\Setup__4227_il4982094.exe
C:\Users\Ebou\Downloads\SoftwareUpdater.exe
C:\Users\Ebou\Downloads\UpdaterSetup.exe
C:\Users\Ebou\Downloads\Xbox 360 live 12 Month Gold Regular membership Xbox One360 Online Game Code (1).exe
C:\Users\Ebou\Downloads\Xbox 360 live 12 Month Gold Regular membership Xbox One360 Online Game Code.exe
C:\Users\Ebou\Downloads\Xbox Live Gold Membership Code Generator 2014.exe
C:\Windows\Setup\scripts\faXcooL.exe
C:\Windows\Temp\nsc1E47.exe
C:\Windows\Temp\nsb9C34.exe
C:\Windows\Temp\nscC4B2.exe
C:\Windows\Temp\nsiA3E0.exe
C:\Windows\Temp\nsiD00E.exe
C:\Windows\Temp\nsj16C0.exe
C:\Windows\Temp\nsj96F7.exe
C:\Windows\Temp\nskE315.exe
C:\Windows\Temp\nsl23.exe
C:\Windows\Temp\nsr5A39.exe
C:\Windows\Temp\nsnB57.tmp
C:\Windows\Temp\nst8FB5.exe
C:\Windows\Temp\nstC546.exe
C:\Windows\Temp\nsxC9DE.exe
C:\Windows\Temp\nsy1AB4.exe
C:\Windows\Temp\nsy8CA9.exe
Task: {9EC2D3A2-908E-4950-ACDB-616D9EA01C11} - System32\Tasks\CIMT_daily_S-1-5-21-4062239-1108148701-688280642-1000 => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe <==== ATTENTION
Task: {E336A1EC-0B45-4986-89D5-788BFACB06BF} - System32\Tasks\CIMT_S-1-5-21-4062239-1108148701-688280642-1000 => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe <==== ATTENTION
Task: C:\Windows\Tasks\CIMT_daily_S-1-5-21-4062239-1108148701-688280642-1000.job => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe <==== ATTENTION
Task: C:\Windows\Tasks\CIMT_S-1-5-21-4062239-1108148701-688280642-1000.job => C:\Program Files (x86)\Consumer Input\Monitoring\dca-monitoring.exe <==== ATTENTION
Task: C:\Windows\Tasks\Guard-{67E160EA-8771-4172-86EB-AF21ADC868B9}.job => C:\Program Files (x86)\KeyDownload\KeyPlayr\start_svc.exe
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.
  • Run the tool by double-clicking it.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKU\S-1-5-21-4062239-1108148701-688280642-1000\...\MountPoints2: {e846f4bb-0652-11e3-9b60-dc0ea1b7e385} - G:\WIN\setup.exe
S2 KDUpdater; "\\?\C:\Users\Ebou\AppData\Local\Temp\KDUpdSrv.exe" [X]
C:\Users\Ebou\AppData\Local\Temp\KDUpdSrv.exe
Reg: reg delete "HKEY_USERS\S-1-5-21-4062239-1108148701-688280642-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLETASKMGR" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-4062239-1108148701-688280642-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLEREGISTRYTOOLS" /f
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

Download RogueKiller from one of the following links and save it to your desktop:

  • Link 1
  • Link 2
    • Close all programs and disconnect any USB or external drives before running the tool.
    • Double-click RogueKiller.exe to run the tool (Vista or 7 users: Right-click and select Run As Administrator).
    • Once the Prescan has finished, click Scan.
    • Once the Status box shows "Scan Finished", just close the program. <--Don't fix anything!
    • Attach the RogueKiller report to your next reply.
      • The log can also be found on your desktop labeled (RKreport[X]_S_xxdatexx_xtimex)
      • The highest number of [X], is the most recent Scan
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Close all programs and disconnect any USB or external drives before running the tool.

  • Double-click RogueKiller.exe to run the tool again (Vista or 7 users: Right-click and select Run As Administrator).
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished".
    • Click the Registry Tab and select the following items:
      [Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\KDUpdater ("\\?\C:\Users\Ebou\AppData\Local\Temp\KDUpdSrv.exe") -> Found
    • Click the Delete button.
  • Attach the RogueKiller report to your next reply.
    • The log can also be found on your desktop labeled (RKreport[X]_D_xxdatexx_xtimex)
    • The highest number of [X], is the most recent Delete
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Let's take a look at the system using a different tool.

Download avz4.zip from here

  • Unzip it to your desktop to a folder named avz4
  • Double click on AVZ.exe to run it.
  • Run an update by clicking the Auto Update button on the Right of the Log window: AVZupdate.jpg
  • Click Start to begin the update

    Note: If you receive an error message, chose a different source, then click Start again

  • After the update, from the "File" menu, choose "Standard Scripts"
  • Put a check next to item 2: Advanced System Analysis
  • Click Execute selected scripts
  • At the next prompt, click the OK button
  • Let the scan run and click "OK" when the completion prompt pops up
  • Now Close out of the Standard Scripts window, and exit AVZ
  • Navigate to the avz4 folder and locate the folder LOG
  • Inside the LOG folder you will find virusinfo_syscheck.htm, virusinfo_syscheck.htm and virusinfo_syscheck.zip
  • Attach the Compressed file, virusinfo_syscheck.zip, to your next reply.
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Changing tools.

Download ComboFix from Link

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

!!! IMPORTANT !!! Save ComboFix to your Desktop

NOTE: ComboFix is an advanced utility, and is not like traditional automated tools. It will delete anything that it knows is bad without asking for confirmation, it will save backup copies in it's quarantine automatically, it will restart your computer, and it will produce a log that allows me to analyze and determine if there is anything left over. This log will not contain any personal information, or information about any of your documents, pictures, music, videos, etc. It only compiles information on which applications/drivers/etc were installed within the last 30 days, any applications that have certain properties that could be used for malicious purposes, and most of the load points on your system that can be abused by malicious software. If there is a false positive, and something gets deleted that should not, then I can write a script for ComboFix that will tell it to restore specific items that it deleted.

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

    See HERE for help

  • Double click on Combo-Fix & follow the prompts.
When finished, ComboFix will produce a log.

NOTE:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

3. If you get a message that states "illegal operation attempted on a registry key that has been marked for deletion" restart your computer.

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

  • ComboFix (C:\combofix.txt)
Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
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I am going to have you reset several areas of Windows to their defaults.

Download Windows Repair by Tweaking.com to your desktop. Use the direct download link for the Portable version of Windows Repair by Tweaking.com

This tool will need to be run in Safe Mode.

  • Double-click tweaking.com_windows_repair_aio.zip and extract the Tweaking.com - Windows Repair folder to your desktop.
  • Now open this folder and double-click Repair_Windows.exe.
  • Click the Repairs tab on the far right.
  • Click the Start button (bottom right)

    Note: When asked if you would like to create a restore point. It is recommended just in-case something does not go as planned.

  • Click Unselect All
  • Put a checkmark in the following items:
    • Reset Registry Permissions
    • Reset File Permissions
    • Repair Hosts File
    • Remove Policies Set By Infections
    • Repair Winsock & DNS Cache
    • Repair Proxy Settings
    • Repair Volume Shadow Copy Service
    Note: Leave everything else unchecked
  • Put a checkmark in Restart System When Finished
  • Now click the Start button (bottom right)
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Read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Double-click on TDSSKiller.exe to run the application.

    tdss1.png

  • Click Change parameters

    settings20121003115955.png

  • Check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK

    tdss3.png

  • Click on the Start Scan button to begin the scan and wait for it to finish.

    NOTE: Do not use the computer during the scan!

  • During the scan it will look similar to the image below:

    tdss4.jpg

  • When it finishes, you will either see a report that no threats were found like below:

    tdss5.jpg

    If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.

  • If any infection or suspected items are found, you will see a window similar to below:

    tdss7.jpg

    • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. I will tell you what to do with these later. They may not be issues at all.
    • If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.
    • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects
    • Make sure that Cure is selected. Important! - If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.
  • Click Continue to apply selected actions.
  • A reboot may be required to complete disinfection. A window like the below will appear:

    tdss6.jpg

    Reboot immediately if TDSSKiller states that one is needed.

  • Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run.
  • Attach this log to your next reply.
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