I get a csc.exe error looking for a file in C:\EEK\bin\

[Muskoka Smurf 0]

the file is a2hooks.dll

 

this occurs on startup and sometimes randomly

 

I do not have EEK on my computer, any idea what program is trying to run?

 

 

[Christian Peters 99]

Hello,

 

the problem is probably caused by a old file from a EAM or EIS installation.

 

 

Lets try getting a log from FRST, and see if it shows anything that could be causing issues. Please download Farbar Recovery Scan Tool (FRST) from one of the following links, and save it to your Desktop (please note that some web browsers will automatically save all downloads in your Downloads folder, so in those cases please move the download to your desktop):

For 32-bit (x86) editions of Windows:

• http://download.bleepingcomputer.com/farbar/FRST.exe

For 64-bit (x64) editions of Windows:

• http://download.bleepingcomputer.com/farbar/FRST64.exe

Note: You need to run the version compatible with your computer. If you are not sure which version applies to your computer, then download both of them and try to run them. Only one of them will run on your computer, and that will be the right version.

• Run the FRST download that works on your computer (for Windows Vista, Windows 7, and Windows 8 please right-click on the file and select Run as administrator).
• When the tool opens click Yes for the disclaimer in order to continue using FRST.
• Press the Scan button.
• When the scan is done, it will save a log as a Text Document named FRST in the same place the tool was run from (if you had saved FRST on your desktop, then the FRST log will be saved there).
• Please attach the FRST log file to a reply using the More Reply Options button to the lower-right of where you type in your reply to access the attachment controls.
• The first time the FRST tool is run it saves another log (a Text Document named Addition - also located in the same place as the FRST tool was run from). Please also attach that log file along with the FRST log file to your reply.

[Muskoka Smurf 0]

Addition.txtFRST.txt Here are the logs, I see one reference to EEK

[Christian Peters 99]

Hello,

 

thank you for the logs.

 

1. Right-click on the Start button.
2. Select Command Prompt (Admin) from the menu.
3. Type in sc delete cleanhlp64 and then press Enter on your keyboard.
4. Restart your computer by right-clicking on the Start button, going to Shut down or sign out, and selecting Restart.

 

The error message occurs again?

[Muskoka Smurf 0]

I get an error

 

[sc] openservice failed 1060:

 

The specified service does not exist as an installed service

[Christian Peters 99]

Hello,

 

please take a look in your PM box.