Nikilet Posted October 29, 2015 Report Share Posted October 29, 2015 I'm getting the window that DEP closed Emsisoft to protect my computer. This is the second time in a week this has happened so I'm coming to the forum with it. Can anyone tell me why this is happening? Link to comment Share on other sites More sharing options...
GT500 Posted October 30, 2015 Report Share Posted October 30, 2015 Lets get a log from FRST, and see if it shows the cause of the issue. Please download Farbar Recovery Scan Tool (FRST) from one of the following links, and save it to your Desktop (please note that some web browsers will automatically save all downloads in your Downloads folder, so in those cases please move the download to your desktop): For 32-bit (x86) editions of Windows: http://download.bleepingcomputer.com/farbar/FRST.exeFor 64-bit (x64) editions of Windows:http://download.bleepingcomputer.com/farbar/FRST64.exe Note: You need to run the version compatible with your computer. If you are not sure which version applies to your computer, then download both of them and try to run them. Only one of them will run on your computer, and that will be the right version. Run the FRST download that works on your computer (for Windows Vista, Windows 7, and Windows 8 please right-click on the file and select Run as administrator). When the tool opens click Yes for the disclaimer in order to continue using FRST. Press the Scan button. When the scan is done, it will save a log as a Text Document named FRST in the same place the tool was run from (if you had saved FRST on your desktop, then the FRST log will be saved there). Please attach the FRST log file to a reply using the More Reply Options button to the lower-right of where you type in your reply to access the attachment controls. The first time the FRST tool is run it saves another log (a Text Document named Addition - also located in the same place as the FRST tool was run from). Please also attach that log file along with the FRST log file to your reply. Link to comment Share on other sites More sharing options...
Nikilet Posted November 2, 2015 Author Report Share Posted November 2, 2015 I am attaching the two logs you asked for from the FRST program. I only scanned and did not use the fix function. Addition.txt FRST.txt Link to comment Share on other sites More sharing options...
GT500 Posted November 3, 2015 Report Share Posted November 3, 2015 Lets try the following, and see if it resolves the issue: Uninstall Emsisoft Anti-Malware. Restart your computer twice. Download and reinstall Emsisoft Anti-Malware from this link. 1 Link to comment Share on other sites More sharing options...
Nikilet Posted November 4, 2015 Author Report Share Posted November 4, 2015 Did you find something in the logs I submitted that indicates Emsisoft should be un- and reinstalled? I ask because I just went through this whole process in late August through early September for another problem. I haven't had any more of the windows saying it was closed down to protect me. If there was something in the logs that requires me to un- and reinstall again, I will do so, but if nothing was found maybe I will wait and see what happens. Link to comment Share on other sites More sharing options...
GT500 Posted November 5, 2015 Report Share Posted November 5, 2015 I didn't find anything in the logs that would explain the issue. If it hasn't happened again, then you can disregard my instructions to reinstall. Link to comment Share on other sites More sharing options...
Nikilet Posted November 5, 2015 Author Report Share Posted November 5, 2015 Thank you. I'll get back to this link if it reoccurs. Link to comment Share on other sites More sharing options...
GT500 Posted November 5, 2015 Report Share Posted November 5, 2015 You're welcome. Link to comment Share on other sites More sharing options...
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