Captain

Update Issue

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Hi

I Use Emsisoft Internet Security 10 Build 5735

When I Click to update, The process not show in Main Page.

But Updating is work

 

View the pics

 

 

12313213.jpg

 

after the updating the beta version. i encounter this issue

restart the system, but EIS not work

 

123479c8e.jpg

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Known issue with the latest stable release of EIS v10. Please follow the instructions in the first post here:

http://support.emsisoft.com/topic/19012-workaround-for-those-running-eis-v10-and-having-wu-and-eis-update-issues/

It's a workaround that works for the current session, you have to do it again after every restart.

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Known issue with the latest stable release of EIS v10. Please follow the instructions in the first post here:

http://support.emsisoft.com/topic/19012-workaround-for-those-running-eis-v10-and-having-wu-and-eis-update-issues/

It's a workaround that works for the current session, you have to do it again after every restart.

Thanks

But my problem is Emsisoft interface issue

look the main page of EIS, and look the System Tray Tooltips! the main page of EIS not showing update level!

 

and after updating to v 11 beta, EIS not load after windows startup!

 

my problem is not updating components

 

:(

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Lets get a log from FRST, and see if it shows the cause of the issue. Please download Farbar Recovery Scan Tool (FRST) from one of the following links, and save it to your Desktop (please note that some web browsers will automatically save all downloads in your Downloads folder, so in those cases please move the download to your desktop):

For 32-bit (x86) editions of Windows:

For 64-bit (x64) editions of Windows:Note: You need to run the version compatible with your computer. If you are not sure which version applies to your computer, then download both of them and try to run them. Only one of them will run on your computer, and that will be the right version.
  • Run the FRST download that works on your computer (for Windows Vista, Windows 7, and Windows 8 please right-click on the file and select Run as administrator).
  • When the tool opens click Yes for the disclaimer in order to continue using FRST.
  • Press the Scan button.
  • When the scan is done, it will save a log as a Text Document named FRST in the same place the tool was run from (if you had saved FRST on your desktop, then the FRST log will be saved there).
  • Please attach the FRST log file to a reply using the More Reply Options button to the lower-right of where you type in your reply to access the attachment controls.
  • The first time the FRST tool is run it saves another log (a Text Document named Addition - also located in the same place as the FRST tool was run from). Please also attach that log file along with the FRST log file to your reply.

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