Captain 12 Report post Posted November 1, 2015 Hi I Use Emsisoft Internet Security 10 Build 5735 When I Click to update, The process not show in Main Page. But Updating is work View the pics after the updating the beta version. i encounter this issue restart the system, but EIS not work Share this post Link to post Share on other sites
Aura 26 Report post Posted November 1, 2015 Known issue with the latest stable release of EIS v10. Please follow the instructions in the first post here: http://support.emsisoft.com/topic/19012-workaround-for-those-running-eis-v10-and-having-wu-and-eis-update-issues/ It's a workaround that works for the current session, you have to do it again after every restart. Share this post Link to post Share on other sites
Captain 12 Report post Posted November 1, 2015 Known issue with the latest stable release of EIS v10. Please follow the instructions in the first post here: http://support.emsisoft.com/topic/19012-workaround-for-those-running-eis-v10-and-having-wu-and-eis-update-issues/ It's a workaround that works for the current session, you have to do it again after every restart. Thanks But my problem is Emsisoft interface issue look the main page of EIS, and look the System Tray Tooltips! the main page of EIS not showing update level! and after updating to v 11 beta, EIS not load after windows startup! my problem is not updating components Share this post Link to post Share on other sites
GT500 501 Report post Posted November 3, 2015 Lets get a log from FRST, and see if it shows the cause of the issue. Please download Farbar Recovery Scan Tool (FRST) from one of the following links, and save it to your Desktop (please note that some web browsers will automatically save all downloads in your Downloads folder, so in those cases please move the download to your desktop): For 32-bit (x86) editions of Windows: http://download.bleepingcomputer.com/farbar/FRST.exeFor 64-bit (x64) editions of Windows:http://download.bleepingcomputer.com/farbar/FRST64.exeNote: You need to run the version compatible with your computer. If you are not sure which version applies to your computer, then download both of them and try to run them. Only one of them will run on your computer, and that will be the right version.Run the FRST download that works on your computer (for Windows Vista, Windows 7, and Windows 8 please right-click on the file and select Run as administrator). When the tool opens click Yes for the disclaimer in order to continue using FRST. Press the Scan button. When the scan is done, it will save a log as a Text Document named FRST in the same place the tool was run from (if you had saved FRST on your desktop, then the FRST log will be saved there). Please attach the FRST log file to a reply using the More Reply Options button to the lower-right of where you type in your reply to access the attachment controls. The first time the FRST tool is run it saves another log (a Text Document named Addition - also located in the same place as the FRST tool was run from). Please also attach that log file along with the FRST log file to your reply. Share this post Link to post Share on other sites
Captain 12 Report post Posted November 4, 2015 Hi I Have Issue With EIS 10 Update Share this post Link to post Share on other sites
GT500 501 Report post Posted November 5, 2015 Is that the issue we fixed in the latest version 11 beta? If so, you can just turn off the firewall and enable Beta Updates, and it will update to the version 11 beta with the fix. 1 Share this post Link to post Share on other sites