Captain 12 Report post Posted November 8, 2015 Hello After update the Emsisoft v10 to v11 beta 5901, my laptop performance slow down and when disable all Emsisoft components, laptop performance good working Thanks for helping Best regards. Share this post Link to post Share on other sites
Aura 26 Report post Posted November 9, 2015 I'm currently on the latest version of the EIS v11 beta, and I'm having no issues whatsoever. Did you try investigating on your side what could be the issue? Like check the CPU and RAM usage and see if the processes for EIS are using too many resources? If they are, what is EIS doing right now? Being idle, running a scan, etc.? You need to give us more information and details, because right now, it can be a coincidence. Also what are your computer specs? Can you give us a Speccy report? Speccy - Publish a snapshot Follow the instructions below to download and install Speccy, then to publish a snapshot of your system information: Download and install Speccy from Piriform (the download will start automatically a few seconds after clicking on the Speccy link); Note: You can opt-out the Google Toolbar installation if you want; Once Speccy is installed, launch the program and give it a good minute to load all your system information; After that, click on the File menu in the top left corner, and select Publish Snapshot; A window will appear asking you to confirm your decision to publish a snapshot. Click on Yes; A new window will appear after, with a URL link to your snapshot. Click on Copy to Clipboard button to copy that URL to your clipboard, then paste it in your next reply and post it; 1 Share this post Link to post Share on other sites
Captain 12 Report post Posted November 9, 2015 Screenshot added Share this post Link to post Share on other sites
Aura 26 Report post Posted November 9, 2015 From what I can see (and I can't see a lot process wise with these screenshots), your Emsisoft Protection Service is taking only around 52MB of RAM, which isn't a lot. Your individual Google Chrome processes are taking 3 times that. Share this post Link to post Share on other sites
Captain 12 Report post Posted November 9, 2015 From what I can see (and I can't see a lot process wise with these screenshots), your Emsisoft Protection Service is taking only around 52MB of RAM, which isn't a lot. Your individual Google Chrome processes are taking 3 times that. I know Today update the Emsisoft and my problem is getting resolved Thanks for helping Share this post Link to post Share on other sites
Aura 26 Report post Posted November 9, 2015 No problem, you're welcome Share this post Link to post Share on other sites
GT500 501 Report post Posted November 10, 2015 There is a known issue with some slowdowns (I think when opening programs, such as Firefox) that our developers are working on. Share this post Link to post Share on other sites
Captain 12 Report post Posted November 10, 2015 There is a known issue with some slowdowns (I think when opening programs, such as Firefox) that our developers are working on. Yes I confirm it All programs opening slowly Windows 10 x64 update Emsisoft internet security 11.0.0.5901 Thank you GT500 Best regards Share this post Link to post Share on other sites
Aura 26 Report post Posted November 10, 2015 Not experiencing any problems like these so far. I guess this isn't an issue that affect all users, just some of them. Share this post Link to post Share on other sites
GT500 501 Report post Posted November 10, 2015 I don't think I noticed any issues in testing either, but it happens often enough that we want to get it fixed as soon as possible. 1 Share this post Link to post Share on other sites
