xopx

Some icons were lost after upgrading to eis11

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I forgot to mention it earlier but I suppose that this problem is also related to EIS11. More or less at the time of the upgrade to beta version I lost icons from significant amount of programs, ie. word, some program shortcuts. How's this possible and can I get back my icons?

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Hi xopx smile.png

It's possible to get your shortcut icons back by right-clicking on the program (the executable) you want a shortcut of, and selecting Send to, then Desktop (create shortcut). Also, it would help the Support team here if you were to state the version of EIS you upgraded from, to which beta build (we know it's v11, but which build) and also your current Windows version.

Edit: Am I correct to assume that these shortcuts were on your desktop?

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Word document icons? You mean, you had Word documents directly on your Desktop, and they dissapeared?

If you open your Windows Explorer and go in the Desktop folder (should be under Favorites in the left pane, or go to C:\Users\$USERNAME\Desktop), do you see your missing icons and shortcuts?

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