laopa

ES 11 Update keeps Crashing BSD My PC and Laptop

Recommended Posts

Hi,

 

This feels like deja vu on the last major ES Update around Jan 2015. That was supposedly an IPv6 issue?

 

My Win 7 Home Premium 64Bit PC has crashed four time so far today after the auto update to ES 11.0.0.5911.

 

If relevant I have been streaming content  before all crashes.

 

WhoCrashed reports that it is the ESI Firewall that is causing the BSODs. I have disabled the ESI Firewall and am running the Windows Firewall. (that idea did not work as the PC has BSOD Crashed after disabling EMSI Firewall)

 

Chrome will work but not in SandBoxie. Nor will Vivaldi.

 

Sandboxie as reported in other Posts does not work properly with the ESI Update.

 

The Update also seems to have killed my Belkin Automatic Power Management Software.

 

There may be other affected programs that I have not discovered yet.

 

A "Leap in Technology" it might be but it is a "Gigantic Step backwards in Stability".

 

Again like last time EMSI throws its users and customers to the wolves with clearly unstable Security Software. How is this possible?

 

I better get this posted before my next BSOD.

 

Help!  unsure.png

Share this post


Link to post
Share on other sites

Hello,

 

Sorry you're having problems.

 

Could you please give me the crash dump files related to this bsod ?

 

How to configure crash dumps:

http://support.emsisoft.com/topic/3809-how-to-configure-automatic-memory-dumps-in-case-of-blue-screens/

 

Once you'll have the dump files, - please zip them and attach to your next reply in this topic.

 

Thank you in advance,

Share this post


Link to post
Share on other sites

Hi,

 

Well I hope the Zipped Mini Dumps of the BSODs are attached.

 

There are three attachments as my PC has just BSOD Crashed twice more since I first Posted.

 

Today 14/11/2015 = Opera Browser (12.17) not in Sandboxie and Streaming Content. Later Opera Browser (12.17) in SandBoxie 5.06 Streaming Content.

 

Switched back to ESI Firewall On and my Belkin Automatic Power Management Software is back.

 

Still BSOD Crashes.

 

Seriously if Emsisoft knew there were stability issues related to Chrome, Sandboxie etc. why did they unilaterally upgrade us all to ESI 11?

 

Looking forward to fixing this and getting some answers.

 

Thanks

Minidump.zip

111415-30903-01.zip

111415-24788-01.zip

Share this post


Link to post
Share on other sites

Well, 

 

Here we are again with BSOD number 6 or 7 since Friday 13th and the unilateral upgrade from stable EIS 10 to clealy unstable EIS 11.

 

Opera (12.7) in Sandboxie Streaming Content.

 

Recently upgraded latest version Chrome x 32 to Chrome x 64. That did not solve the Sandboxie issue.

 

However Chrome x 32 and now Chrome x 64 did/do work outside Sandboxie.

 

Attached is yet another Mini Dump File.

 

fwndislwf64.sys (Emsisoft Firewall Engine, Emsisoft Ltd)

 

WhoCrashed reports the above as the likely culprit. I think that has been the supposed issue in all of the MiniDumps I have attached as requested.

 

 

Yeah, I have been told here previously that WhoCrashed is of no use, but for us lesser than other self confessed coding geniuses, it will suffice to point us at least in a likely direction.

 

I am still not in a happy place with this!

111515-31496-01.zip

Share this post


Link to post
Share on other sites

Great to get the Emsi Feedback on the Dump Files I have Posted!

 

NOT!

 

Power to you CP!

 

Anyhoo here is yet another BSOD related to EIS 11.

 

 

 

The BSODs are indeed related to the new NDIS 6 filter driver. Thanks to the dumps that you and a couple of other affected user submitted, we were able to locate the problem and a fix should be available via online update shortly.

 

Thanks Fabian! (from Wilder Forums) 

 

Can I submit "the costs" of the damages that this is doing to my PC and Laptop and Consulting Business to Emsisoft?

 

Yeah, Yeah, I know you are working on it .... yet again.

111615-32183-01.zip

Share this post


Link to post
Share on other sites

Hello,

 

We've uploaded a new firewall engine build to beta updates.

 

Could you please update to beta version and check whether the new engine fixes the BSOD for you?

 

To do so just select an appropriate update feed in updates settings.

 

Thank you in advance,

Share this post


Link to post
Share on other sites

@Andrew F

 

Hi,

 

Thanks for getting back and the your efforts in fixing this.

So I turned on accept beta updates and updated and then rebooted my system.

The good news was that the beta seemed to have fixed at least the Chrome + Sandboxie issue. I can not tell about the BSOD.

So I turned off accept beta updates.

The bad news is that about an hour later another update, seemingly not a beta, occurred requiring a system shut down and now Chrome (Vivaldi etc) in Sandboxie are broken again!

One step forward and one step back. The joys of product development.

Can't wait for the next BSOD.

 

Tick, tick ..... a few hours later.

 

The rest of the bad news, my latest BSOD.

Opera (12.7) in Sandboxie streaming content.

Boom.

Getting sick of this but with high hopes.

Keep trying guys, we are all with you.

 

So I guess that would be a yes/don't know for the beta and a no/no for the later "update".

 

I await.

111715-24648-01.zip

Share this post


Link to post
Share on other sites

To quote the terms of services that you agreed to during installation:

 

 

I am sure we can arrange for at least a partial refund of your current license if you are unhappy with the performance of our product.

 

Hi Fabian,

 

Just the response I would expect.

 

I'll wait and see.

Share this post


Link to post
Share on other sites

@Peter2150

 

Hi,

 

Now that is a snippet of information that would have been good to know.

 

Enabled Beta, downloaded, installed, rebooted and left Enabled.

 

Google Chrome is in Sandboxie and working and as for the BSOD I will have to wait and see.

 

Does this mean that I (we all) are a Beta Diet for life?

 

Can we switch back when and if we get a fully functional stable version?

 

How will we know when it is available?

 

Thanks

Share this post


Link to post
Share on other sites

Hello,

 

We've uploaded a new firewall engine build to beta updates.

 

Could you please update to beta version and check whether the new engine fixes the BSOD for you?

 

To do so just select an appropriate update feed in updates settings.

 

Thank you in advance,

 

 

Hi Andrew,

 

Well everything  was great until it BSOD Crashed again.

 

Yet another Dump File attached.

 

Thanks for all your efforts to fix this

 

 

 

 

Hi Fabian,

 

"Depending on the feedback we get from you and other affected users it shouldn't take too long."

 

As you can see the BSODs continue however Chrome based Browsers in Sandboxie are still working OK.

 

Sorry about that.

 

 

Here's hoping guys.

111815-39031-01.zip

Share this post


Link to post
Share on other sites

Thank you for the dump.

 

Will look into asap.

 OK thanks,

 

I am now running EIS Version 11.0.0.5935 Beta.

 

So far for the last 48 hours I have had no BSOD Crashes.

 

Based upon prior experience I am not convinced yet but this looks very good to date.

 

Give it another two days and you got me.

 

Thanks for all the Support. :)

 

PS Chrome Based Browsers in Sandboxie  seem OK.

 

PPS I am getting no Log Recordings in HostsServer which I use in combination with HostsMan? No doubt considered redundant by some!

Share this post


Link to post
Share on other sites

OK running 11.0.05958 Beta and all seems OK.

 

No BSOD for a few days now and all Chrome based Browsers running OK in Sandboxie.

 

Plus, drum roll for excitement, I now an getting full functionality from HostsServer and HostsMan.

 

This may well be like an early Christmas unless "the Wosarnator" has any bad news or comments?

 

Otherwise ring the bells and prepare the slays! We are off!

 

Then again?

 

We kill the whole Beta Update thing ....... when?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.