jrw666

BSOD in "fwndisf64.sys"

Recommended Posts

Hello,

 

Sorry you're having problems with EIS.

 

Could you please give me the crash dump files if there're any on your system or

configure your system to create dumps and submit them later once you'll get a blue screen ?

 

How to configure crashdump files:

http://support.emsisoft.com/topic/3809-how-to-configure-automatic-memory-dumps-in-case-of-blue-screens/

 

Once you'll have the dump files, just zip them and attach to your next reply in this topic.

 

Thank you in advance,

Share this post


Link to post
Share on other sites

Thank you.

 

One of the dump files (081115-12156-01.dmp) says the crash was caused by hmpalert.sys driver.

Which I think belongs to Hitman Pro.

 

The second one says that crash was caused by fwndislwf64.sys.

 

So, you had 2 different BSODS actually.

 

I'll look into the 2nd one and will post here once it'll be fixed.

 

Thank you for the dumps,

Share this post


Link to post
Share on other sites

I've uninstalled, downloaded latest version and done a fresh install and all seems ok now.... so far!

When it updated before , it prompted to reboot but i postpned it, so maybe the delay caused a problem?

 

UPDATE: Spoke too soon, just crashed again! Oh well sure you guys will find a solution.

Share this post


Link to post
Share on other sites

jrw666,

 

could you please update to current beta version and check whether the problem'd be fixed for you?

 

To do so just select an appropriate update feed at updates settings in EIS gui.

 

Thank you in advance,

Share this post


Link to post
Share on other sites

Hello jrw666,

 

The dump still shows the old driver. Can you please make sure you have selected "Beta" as the update feed under Settings/Updates, performed at least one update and rebooted at least once since the update?

 

Thanks.

Share this post


Link to post
Share on other sites

That stable release was on Monday (November 23rd), so if you would like to switch back to the stable update feed, then feel free to do so. ;)

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.