nik12nik12 0 Posted November 17, 2015 Report Share Posted November 17, 2015 Please help, my laptop is infected with Trojan.Win32.Generic.pak!cobra and Trojan.Win32.Generic.BT. Attaching the log files from EEK and FRST. Thank you so much! Addition.txt FRST.txt scan_151117-093938.txt Link to post Share on other sites
Kevin Zoll 309 Posted November 17, 2015 Report Share Posted November 17, 2015 Do the following: Download AdwCleaner and save it on your desktop. Close all open programs and Internet browsers (you may want to print our or write down these instructions first). Double click on adwcleaner.exe to run the tool. Click on the Scan button. After the scan has finished, click on the Clean button. Confirm each time with OK. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer. Download Junkware Removal Tool and save it on your desktop.Run the tool by double-clicking it. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log is saved to your desktop and will automatically open. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply. Copy the below code to Notepad; Save As fixlist.txt to your Desktop.HKLM-x32\...\Run: [] => [X] AppInit_DLLs: C:\PROGRA~2\SEARCH~1\SEARCH~1\bin\VC64LO~1.DLL => No File AppInit_DLLs-x32: C:\PROGRA~2\SEARCH~1\SEARCH~1\bin\VC32LO~1.DLL => No File GroupPolicyScripts: Restriction <======= ATTENTION GroupPolicyScripts\User: Restriction <======= ATTENTION URLSearchHook: [S-1-5-21-1346326102-3929019959-1636589024-1001] ATTENTION => Default URLSearchHook is missing URLSearchHook: [S-1-5-80-2872255330-672591203-888807865-2791174282-1554802921] ATTENTION => Default URLSearchHook is missing URLSearchHook: [S-1-5-80-2885764129-887777008-271615777-1616004480-2722851051] ATTENTION => Default URLSearchHook is missing URLSearchHook: [S-1-5-80-3263513310-3392720605-1798839546-683002060-3227631582] ATTENTION => Default URLSearchHook is missing URLSearchHook: [S-1-5-80-3642287774-1615985598-572449333-1370030010-3123895339] ATTENTION => Default URLSearchHook is missing URLSearchHook: [S-1-5-80-3880718306-3832830129-1677859214-2598158968-1052248003] ATTENTION => Default URLSearchHook is missing99CF856608E} -> C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll [2014-04-14] (Evernote Corp., 305 Walnut Street, Redwood City, CA 94063) BHO-x32: No Name -> {B69F34DD-F0F9-42DC-9EDD-957187DA688D} -> No File Handler: WSWSVCUchrome - {1CA93FF0-A218-44F1 - No File CHR Extension: (Windows Media Player Extension for HTML5) - C:\Users\B\AppData\Local\Google\Chrome\User Data\Default\Extensions\hokdglbhghcebcopdbanieangmcamaak [2014-04-14] [UpdateUrl: hxxp://www.interoperabilitybridges.com/ChromeWMP/wmpChromeupdates.xml] <==== ATTENTION 2015-11-08 17:34 - 2015-11-08 17:34 - 00000000 ____D C:\Users\B\AppData\Roaming\{950EB46C-6AC7-4ACC-AB36-9A6A77C08B6A} 2015-01-28 18:27 - 2015-01-28 18:27 - 0000000 _____ () C:\Users\B\AppData\Local\{C1890879-806E-4B85-ABDA-21C4C8262271} 2014-11-20 18:27 - 2014-11-20 18:27 - 0000000 _____ () C:\Users\B\AppData\Local\{F9B9C49E-8266-4A82-B50C-04FCD8712682} C:\Users\B\AppData\Local\Temp\-h9_icqf.dll C:\Users\B\AppData\Local\Temp\HPConnectedMusicInstaller_100100126.exe C:\Users\B\AppData\Local\Temp\i4jdel0.exe C:\Users\B\AppData\Local\Temp\JingSetup.exe C:\Users\B\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe C:\Users\B\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe C:\Users\B\AppData\Local\Temp\jre-8u40-windows-au.exe C:\Users\B\AppData\Local\Temp\jre-8u45-windows-au.exe C:\Users\B\AppData\Local\Temp\npp.6.7.4.Installer.exe C:\Users\B\AppData\Local\Temp\npp.6.7.7.Installer.exe C:\Users\B\AppData\Local\Temp\npp.6.8.3.Installer.exe C:\Users\B\AppData\Local\Temp\ose00000.exe C:\Users\B\AppData\Local\Temp\SpOrder.dll C:\Users\B\AppData\Local\Temp\tmp5352.exe C:\Users\B\AppData\Local\Temp\xmlUpdater.exe C:\WINDOWS\AppPatch\Custom\Custom64\{cf2797aa-b7ec-e311-8ed9-005056c00008}.sdb C:\WINDOWS\AppPatch\Custom\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb C:\Program Files (x86)\Searchprotect C:\Users\B\AppData\Local\Searchprotect C:\Users\B\AppData\Local\Temp\nsa1C0F\SpSetup.exe C:\Users\B\AppData\Local\Temp\nsa1C0F C:\Users\B\AppData\Roaming\OpenCandy\6D9ACEFAE23848A4A5F734BBC8FE7979\PureLeadsSetupx21701.exe C:\Users\B\AppData\Roaming\OpenCandy\6D9ACEFAE23848A4A5F734BBC8FE7979 C:\Users\B\AppData\Roaming\OpenCandy\ C:\WINDOWS\apppatch\apppatch64\VCLdr64.dll C:\WINDOWS\TEMP\nsb3700.exe C:\WINDOWS\TEMP\nsh43F1.exe C:\WINDOWS\TEMP\nsg341.exe C:\WINDOWS\TEMP\nsd72FE.exe C:\WINDOWS\TEMP\nsf562E.exe C:\WINDOWS\TEMP\nsf18C9.exe C:\WINDOWS\TEMP\nsbB2F6.exe C:\WINDOWS\TEMP\nsb29FF.exe C:\WINDOWS\TEMP\nsa8A97.exe C:\WINDOWS\TEMP\nsh8E85.exe C:\WINDOWS\TEMP\nshB846.exe C:\WINDOWS\TEMP\nsj46DC.exe C:\WINDOWS\TEMP\nslFEC3.exe C:\WINDOWS\TEMP\nsj4E8D.exe C:\WINDOWS\TEMP\nsk499A.exe C:\WINDOWS\TEMP\nsu21EE.exe C:\WINDOWS\TEMP\nsu64E7.exe C:\WINDOWS\TEMP\nsv23E0.exe C:\WINDOWS\TEMP\nsrDCCD.exe C:\WINDOWS\TEMP\nsr9135.exe C:\WINDOWS\TEMP\nsw5BF4.exe C:\WINDOWS\TEMP\nsy3943.exe Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\SPPDCOM" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\SERVICES\SPPD" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\SEARCHPROTECT" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{1663C10B-0D55-438D-8496-19A3DBAEC0E4}" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{A43DE495-3D00-47D4-9D2C-303115707939}" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\APPID\PLSAPP.EXE" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\PURELEADS_RASAPI32" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\PURELEADS_RASMANCS" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\CONTROL\SAFEBOOT\NETWORK\PLSAPP" /f Reg: reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\SERVICES\EVENTLOG\APPLICATION\PLSVCV2" /fClose Notepad.NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply. Note: If the tool warns you about an outdated version please download and run the updated version. Link to post Share on other sites
nik12nik12 0 Posted November 18, 2015 Author Report Share Posted November 18, 2015 Thank you, Kevin! I've followed the instructions and attached the log files. Fixlog.txt JRT.txt AdwCleanerC1.txt AdwCleanerS1.txt Quarantine.log Link to post Share on other sites
Kevin Zoll 309 Posted November 18, 2015 Report Share Posted November 18, 2015 Let's take a fresh look. Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply. Be sure to let me know how things are running? Link to post Share on other sites
nik12nik12 0 Posted November 18, 2015 Author Report Share Posted November 18, 2015 Hi Kevin, here is the fresh scans from EEK and FRST. Only one adware is detected, that was caught earlier today by StopZilla. In general system runs much faster. The only thing is that from time to time windows shows a popup tip message that windows defender is turned off. I was running StopZilla with Active Protection = OFF and Windows defender with Real Time protection = ON, however after a couple of hours I saw that warning coming back and when I checked the defender real time protection was turned off. I turned defender on and continued. It happened at least three times and I wonder now if this maybe related to StopZilla (because I'm running a trial version) turning defender off and trying to turn on its own Active Protection. I'm not sure at this moment. Thanks! FRST.txt scan_151118-141510.txt Link to post Share on other sites
Kevin Zoll 309 Posted November 19, 2015 Report Share Posted November 19, 2015 Many AV packages turn off Windows Defender, that is pretty standard practice. Your logs look good, the one item in the EEK log is in STOPzilla's quarantine folder. Unless you are having problems, it is time to do the final steps. Now to remove most of the tools that we have used in fixing your machine: Download Delfix from here and save it to your desktop. Ensure Remove disinfection tools is checked.Also place a checkmark next to:Create registry backupPurge system restoreClick the Run button.When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad. Empty the Recycle Bin Download to your Desktop: - CCleaner Portable UnZip CCleaner Portable to a folder on your Desktop named CCleanerRun CCleanerOpen the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit) Click "Options" and choose "Advanced" Uncheck "Only delete files in Windows Temp folders older than 24 hours" Then go back to "Cleaner" and click the "RunCleaner" button. Exit CCleaner. Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore. You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Run Windows Update and update your Windows Operating System. Install and run the , this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. Articles to read: How to Protect Your Computer From Malware How to keep you and your Windows PC happy Web , email, chat, password and kids safety 10 Sources of Malware Infections That should take care of everything. Safe Surfing! Link to post Share on other sites
nik12nik12 0 Posted November 20, 2015 Author Report Share Posted November 20, 2015 Thanks a lot Kevin!!! I have followed your instructions and completed the cleanup.Have a great upcoming holiday season!!! Link to post Share on other sites
Kevin Zoll 309 Posted November 20, 2015 Report Share Posted November 20, 2015 Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
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