Can't get rid of multiple viruses

[smitty9999 0]

My son is developmentally delayed and liked to play games on his computer - especially the hidden objects games.  Even though i installed anti-viral software on his machine, he would "accept" files when the AV said not to since he wanted to play the game.  I eventually had to shut his machine down for the past several months since it became unusable.  When I turned it on the other day it came up with the CTB-Blocker.  Since there is nothing on the machine that anyone cares about I decided to update it to Windows 10 - which I could not do since the machine refuses to boot to either the DVD drive or USB drive.  I changed the BIOS to boot to these first, went into BootManager to point to DVD and USB to no avail.  Also tried to update to Win10 which did not work - kept failing.

 

I have run Kapersky TDSSKiller Portable, McAfee Stinger, EMSISoft, FixPoweliks, HitmanPro, ESETPoweliks Cleaner, Malwarebytes.  Many of which will not update to latest virus signatures since the virus/trojans/malware refuses to allow any downloads to the computer or accessing sites it doesn't like - I did the standard Internet Options fix which did not work(There was no proxy, changed to default security and clicked auto config).  Many viruses have been removed.  Many still linger.

 

I seem to have many processes (MSIEXEC, CONHOST, and others) running.  Also, when I shut down I see many open browser windows which are not viewable prior to shutdown.

 

I am looking for any help/assistance with this. 

 

I am including the two scan files in addition to the FRST and ADDITION files - first scan identified and removed some viruses - second said all clear.

 

Thanks

 

John

Addition.txt

FRST.txt

scan_151209-123351.txt

scan_151209-133827.txt

[Kevin Zoll 309]

John,

Do the following:

Download AdwCleaner and save it on your desktop.

• Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
• Double click on adwcleaner.exe to run the tool.
• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Confirm each time with OK.
• You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
• Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

  NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

• Run the tool by double-clicking it.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log is saved to your desktop and will automatically open.
• Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKU\S-1-5-19\...\Run: [Exetender] => "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup
HKU\S-1-5-20\...\Run: [Exetender] => "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup
HKU\S-1-5-21-2424338287-1221312759-2857839135-1001\...\MountPoints2: {a98ef505-ab94-11e2-a99f-806e6f6e6963} - D:\setup.exe
HKU\S-1-5-21-2424338287-1221312759-2857839135-1001\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2011-02-25] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-18\...\Run: [Exetender] => "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup
HKU\S-1-5-18\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local: [ActivePolicy] SOFTWARE\Policies\Microsoft\Windows\IPSEC\Policy\Local\ipsecPolicy{54666ced-ef67-44a6-ab7f-508d2530b189} <======= ATTENTION (Restriction - IP)
URLSearchHook: HKU\S-1-5-21-2424338287-1221312759-2857839135-1001 - (No Name) - {D8278076-BC68-4484-9233-6E7F1628B56C} - No File
SearchScopes: HKLM-x32 -> DefaultScope {ED364EFE-C8D1-4CF4-9A4C-B9D9A0F06F8B} URL = 
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\.DEFAULT -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-2424338287-1221312759-2857839135-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
Toolbar: HKLM - No Name - {d925bc12-7440-413e-a040-cef15508f0c5} -  No File
Toolbar: HKLM-x32 - No Name - {95B7759C-8C7F-4BF1-B163-73684A933233} -  No File
Toolbar: HKLM-x32 - No Name - {d925bc12-7440-413e-a040-cef15508f0c5} -  No File
Toolbar: HKU\S-1-5-21-2424338287-1221312759-2857839135-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKU\S-1-5-21-2424338287-1221312759-2857839135-1001 -> No Name - {4F524A2D-5637-006A-76A7-7A786E7484D7} -  No File
Toolbar: HKU\S-1-5-21-2424338287-1221312759-2857839135-1001 -> No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} -  No File
DPF: HKLM-x32 {6A060448-60F9-11D5-A6CD-0002B31F7455} 
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} -  No File
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.1.7\\npsitesafety.dll [No File]
FF Plugin-x32: @exent.com/npExentCtl,version=7.0.0.0 -> C:\Program Files (x86)\Free Ride Games\npExentCtl.dll [No File]
FF Plugin-x32: www.exent.com/GameTreatWidget -> C:\Program Files (x86)\Free Ride Games\NPGameTreatPlugin.dll [No File]
FF Plugin HKU\S-1-5-21-2424338287-1221312759-2857839135-1001: www.exent.com/GameTreatWidget -> C:\Program Files (x86)\Free Ride Games\npGameTreatWidget.dll [No File]
CHR HKLM-x32\...\Chrome\Extension: [ndibdjnfmopecpmkdieinmbadjfpblof] - C:\ProgramData\AVG SafeGuard toolbar\ChromeExt\17.3.1.204\avg.crx <not found>
S2 USBS3S4Detection; C:\OEM\USBDECTION\USBS3S4Detection.exe [X]
S1 dxlkemyh; \??\C:\Windows\system32\drivers\dxlkemyh.sys [X]
S3 efavdrv; \??\C:\Windows\system32\drivers\efavdrv.sys [X]
S1 rqyozpqx; \??\C:\Windows\system32\drivers\rqyozpqx.sys [X]
S2 X5XSEx_Pr143; \??\C:\Program Files (x86)\Free Ride Games\X5XSEx_Pr143.Sys [X]
2015-12-08 08:33 - 2014-12-26 05:36 - 00000000 ___HD C:\ProgramData\{CA2FACF7-9029-4A21-892B-E7F60B39FF1A}
2015-12-07 15:59 - 2014-12-30 08:56 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Osyqcuun
2015-12-07 15:59 - 2014-12-30 08:56 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Muzagofe
2015-12-07 15:59 - 2014-12-30 08:55 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Nabita
2015-12-07 15:59 - 2014-12-26 05:39 - 00000000 ____D C:\ProgramData\JemlEleko
2015-12-07 15:59 - 2014-11-21 15:34 - 00000000 ____D C:\ProgramData\TanozPipec
2015-12-07 15:59 - 2014-11-11 19:35 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Kynepek
2014-08-02 15:56 - 2014-08-02 16:17 - 16777216 _____ () C:\Users\Owner\AppData\Roaming\197852137
2014-08-01 20:24 - 2014-08-02 16:18 - 0000004 _____ () C:\Users\Owner\AppData\Roaming\2887020436
2014-08-02 15:55 - 2014-08-02 16:17 - 0000032 _____ () C:\Users\Owner\AppData\Roaming\325337540
2014-08-02 15:54 - 2014-08-02 16:18 - 0000004 _____ () C:\Users\Owner\AppData\Roaming\3643430275
2014-08-01 20:24 - 2014-08-02 14:22 - 0000004 _____ () C:\Users\Owner\AppData\Roaming\429569506
2014-08-02 15:55 - 2014-08-02 15:56 - 0000004 _____ () C:\Users\Owner\AppData\Roaming\602720651
2014-09-29 17:25 - 2014-09-29 17:25 - 0000000 _____ () C:\Users\Owner\AppData\Roaming\fkvqi.dll
2014-09-17 13:59 - 2014-09-17 13:59 - 0000448 ____H () C:\Users\Owner\AppData\Roaming\麽鎒駓覜
2014-10-01 13:06 - 2014-10-01 13:06 - 0150690 _____ () C:\Users\Owner\AppData\Local\jakgkccp
2014-09-17 17:30 - 2014-09-17 17:30 - 0068415 _____ () C:\Users\Owner\AppData\Local\mhkhhgig
2015-12-07 15:00 - 2015-12-08 23:36 - 0007599 _____ () C:\Users\Owner\AppData\Local\Resmon.ResmonCfg
2014-10-02 03:18 - 2014-10-02 03:18 - 0150690 _____ () C:\Users\Owner\AppData\Local\vrctppji
2014-09-17 13:59 - 2014-09-22 14:11 - 0001432 _____ () C:\ProgramData\@system.att
2014-09-17 13:59 - 2014-09-22 14:11 - 0001168 ____H () C:\ProgramData\@system2.att
2014-09-17 13:59 - 2014-09-22 14:58 - 0087200 _____ () C:\ProgramData\wrnhoah.tmp
Task: {12808710-D016-43C3-82AD-CE8CB46BFDB3} - System32\Tasks\perfmon => C:\Users\Owner\AppData\Roaming\Microsoft\Windows\IEUpdate\perfmon.exe <==== ATTENTION
Task: {2FEB7833-E2A2-4775-82E6-2A8EBD1C1B78} - System32\Tasks\Security Center Update - 2959088183 => C:\Users\Owner\AppData\Roaming\Muzagofe\ewdea.exe <==== ATTENTION
Task: {3D3621D9-FDBE-459C-B5B4-9B054DBD64E6} - System32\Tasks\{3199BFB8-CD44-C1FF-BCE9-7E797CECAC16} => /s "C:\Users\Owner\AppData\Roaming\dgtjlsb.dll"
Task: {41DD6137-D5FF-446F-9A95-66907FA6D1EF} - System32\Tasks\Security Center Update - 3726581231 => C:\Users\Owner\AppData\Roaming\Osyqcuun\ypytf.exe <==== ATTENTION
Task: {59F7F075-1BB5-4883-BD1D-9EBB3B75930B} - \Security Center Update - 4255292396 -> No File <==== ATTENTION
Task: {744DD16B-9E47-43F7-9D88-A55ACEF5AE13} - System32\Tasks\Security Center Update - 2306197122 => C:\Users\Owner\AppData\Roaming\Nabita\osoxzua.exe <==== ATTENTION
Task: {892619EF-6D63-47B0-94D9-5D91DECEC88F} - \Security Center Update - 582523066 -> No File <==== ATTENTION
Task: {CD0FBA43-38D4-448A-9407-6C31C4AA9730} - System32\Tasks\Security Center Update - 1986816884 => C:\Users\Owner\AppData\Roaming\Ybadeh\ynhaavb.exe <==== ATTENTION
Task: {D5BDF31C-7A94-4419-8583-3ADD170C543C} - \Security Center Update - 3504775118 -> No File <==== ATTENTION
Task: {D983B233-424C-4E14-9AD0-B648F6636119} - System32\Tasks\Time Trigger Test Task => Rundll32.exe "C:\Users\Owner\AppData\Local\Temp\rjrjpxi.dll",DllRegisterServer
Task: {EAE48D72-4307-46EE-93A4-8AB23AD38DB4} - \Security Center Update - 2317526251 -> No File <==== ATTENTION
Task: {ED999E41-4085-4FCC-9D16-DA19C1C172E4} - System32\Tasks\{718302DC-4757-489E-AB95-A08C46A99980} => pcalua.exe -a "C:\Program Files (x86)\Free Ride Games\Uninstall.exe"
Task: {F1D4B0E6-C561-4152-8C03-50B3DD69797D} - System32\Tasks\Security Center Update - 3090431637 => C:\Users\Owner\AppData\Roaming\Kynepek\yklak.exe <==== ATTENTION
Task: C:\Windows\Tasks\perfmon.job => C:\Users\Owner\AppData\Roaming\Microsoft\Windows\IEUpdate\perfmon.exe <==== ATTENTION
FirewallRules: [TCP Query User{981FA539-DE20-463F-A3E1-E65DB46002D9}C:\users\owner\appdata\local\temp\a4aa.tmp.exe] => (Allow) C:\users\owner\appdata\local\temp\a4aa.tmp.exe
FirewallRules: [UDP Query User{54DD47E5-E863-4B4E-A54D-545A5C7555D3}C:\users\owner\appdata\local\temp\a4aa.tmp.exe] => (Allow) C:\users\owner\appdata\local\temp\a4aa.tmp.exe
FirewallRules: [TCP Query User{A0CC950F-C092-439C-AEA4-C35B43F41385}C:\users\owner\appdata\local\temp\ee59.tmp] => (Allow) C:\users\owner\appdata\local\temp\ee59.tmp
FirewallRules: [UDP Query User{EDB2AADC-6BAB-4B8A-8BBE-CBE28E24F419}C:\users\owner\appdata\local\temp\ee59.tmp] => (Allow) C:\users\owner\appdata\local\temp\ee59.tmp
FirewallRules: [TCP Query User{2F4C5C43-21FE-41B6-B7C4-6104F6F64FBB}C:\users\owner\appdata\roaming\kynepek\yklak.exe] => (Allow) C:\users\owner\appdata\roaming\kynepek\yklak.exe
FirewallRules: [UDP Query User{9BC26784-F2E0-4EA4-A0C5-4EFA49A101F0}C:\users\owner\appdata\roaming\kynepek\yklak.exe] => (Allow) C:\users\owner\appdata\roaming\kynepek\yklak.exe
FirewallRules: [TCP Query User{D470252E-B48D-4386-9B55-5E0BE5EBE34A}C:\users\owner\appdata\roaming\ybadeh\ynhaavb.exe] => (Block) C:\users\owner\appdata\roaming\ybadeh\ynhaavb.exe
FirewallRules: [UDP Query User{5FABBB5A-5354-42AD-A354-DEF34D3FBB49}C:\users\owner\appdata\roaming\ybadeh\ynhaavb.exe] => (Block) C:\users\owner\appdata\roaming\ybadeh\ynhaavb.exe
FirewallRules: [TCP Query User{E1C6DE89-97A4-4A34-B0D3-2504860F7622}C:\users\owner\appdata\local\temp\3844.tmp] => (Block) C:\users\owner\appdata\local\temp\3844.tmp
FirewallRules: [UDP Query User{253124AD-3E8E-4E36-8AA1-1DB5C53294C1}C:\users\owner\appdata\local\temp\3844.tmp] => (Block) C:\users\owner\appdata\local\temp\3844.tmp

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[smitty9999 0]

Executed all task as requested.  Attaching all files.

 

Thanks

 

John

Addition.txt

AdwCleanerC1.txt

Fixlog.txt

JRT.txt

FRST.txt

[Kevin Zoll 309]

John,

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running?

[smitty9999 0]

Attached are the two files. 

 

Malwarebytes ran automatically and for the first time was able to update it's DB.  Deleted one file Rootkit.Cidox.J.VBR. 

 

So I can get to the internet now.  No specific issues with the machine as yet.

 

Thanks

 

John

FRST.txt

scan_151211-190119.txt

[Kevin Zoll 309]

Do the following:

Start -> All Programs -> Accessories -> Right click "Command Prompt" -> "Run as administrator"

Click"OK" on any alerts.

The Command Console will open

Enter the following commands, at the Command Prompt. Commands must be entered exactly as shown.

Press the Enter Key after each command. Wait for each command to finish before proceeding to the next command.

Bcdedit.exe -set TESTSIGNING OFF
Exit

Restart the Computer.

Run a fresh scan with FRST, attach the new FRST log to your reply.

[smitty9999 0]

Ran as instructed and attached file.

 

Thanks

 

John

FRST.txt

[Kevin Zoll 309]

Your FRST log looks fine.

How are things running?

[smitty9999 0]

So far so good.  Will look to update to Windows 10 this weekend. 

 

Thank you so much for  your help.  I would never been able to pull all the viruses out without your assistance.

 

John

[Kevin Zoll 309]

John,

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

• Ensure Remove disinfection tools is checked.
• Also place a checkmark next to:
  • Create registry backup
  • Purge system restore
• Click the Run button.

When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

• UnZip CCleaner Portable to a folder on your Desktop named CCleaner

Run CCleaner

• Open the CCleaner Folder on your Desktop and double-click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
• Click "Options" and choose "Advanced"
• Uncheck "Only delete files in Windows Temp folders older than 24 hours"
• Then go back to "Cleaner" and click the "RunCleaner" button.
• Exit CCleaner.

Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

[smitty9999 0]

You can close the thread.  I am updating to Windows 10.

 

Again, thanks for all your help.

 

John

[Kevin Zoll 309]

Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.