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A major problem prevents application start


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Your ISeeYouXP log is missing quite a bit of information.

Download -->> OTL <<-- to your desktop.

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
      Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
    • Attach both logs with your next reply.

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Run OTL.exe

  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
    :OTL
    SRV - (astcc [Auto | Stopped]) --  File not found
    SRV - (ASTSRV [Auto | Stopped]) --  File not found
    SRV - (avg8emc [Auto | Stopped]) --  File not found
    SRV - (avg8wd [Auto | Stopped]) --  File not found
    O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No CLSID value found.
    O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O3 - HKU\S-1-5-21-134059880-1867331598-508382443-1006\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
    O18 - Protocol\Handler\ipp - No CLSID value found
    O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - Reg Error: Key error. File not found
    O18 - Protocol\Handler\msdaipp - No CLSID value found
    O20 - AppInit_DLLs: (C:\DOCUME~1\ALLUSE~1\APPLIC~1\MICROS~1\Windows\mspdb44.dll) - C:\DOCUME~1\ALLUSE~1\APPLIC~1\MICROS~1\Windows\mspdb44.dll File not found
    O20 - HKLM Winlogon: Shell - (rundll32.exe) -  File not found
    O20 - HKLM Winlogon: Shell - (lgou.rlo) -  File not found
    O20 - HKLM Winlogon: Shell - (mrtiyyb) -  File not found
    
    :Commands
    [purity]
    [emptytemp]
    [resethosts]
    [start explorer]
    [Reboot]


  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Attach the new log produced by OTL

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Download ComboFix from one of these locations:

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

Link 1

Link 2

* IMPORTANT !!! Save Combo-Fix to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    See HERE for help
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

Note:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

-----------------------------------------------------------

Attach logs for:

  • ComboFix (C:\combofix.txt)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Attach fresh logs for:

  • a-squared Free/Anti-Malware
  • ISeeYouXP
  • HiJackFree

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Download avz4.zip from here

  • Unzip it to your desktop to a folder named avz4
  • Double click on AVZ.exe to run it.
  • Run an update by clicking the Auto Update button on the Right of the Log window: AVZupdate.jpg
  • Click Start to begin the update

Note: If you receive an error message, chose a different source, then click Start again

  • After the update, from the "File" menu, choose "Standard Scripts"
  • Put a check next to item 2: Advanced System Investigation
  • Click Execute selected scripts
  • At the next prompt, click the OK button
  • Let the scan run and click "OK" when the completion prompt pops up
  • Now Close out of the Standard Scripts window, and exit AVZ
  • Navigate to the avz4 folder and locate the folder LOG
  • Inside the LOG folder you will find virusinfo_syscheck.htm, virusinfo_syscheck.htm and virusinfo_syscheck.zip
  • Attach the Compressed file, virusinfo_syscheck.zip, to your next reply.

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Close all windows then double click on AVZ.exe

  • Click File > Custom scripts
  • Copy & paste the contents of the following codebox in the box in the program
    begin
    SetAVZGuardStatus(True);
    SearchRootkit(true, true);
    DeleteFile('C:\WINDOWS\system32\MsSip1.dll');
    DeleteFile('C:\WINDOWS\system32\MsSip2.dll');
    DeleteFile('C:\WINDOWS\system32\MsSip3.dll');
    RegKeyParamDel('HKEY_LOCAL_MACHINE','SYSTEM\CurrentControlSet\Services\WinTrust\SubjectPackages\MS Subjects 3','$DLL');
    RegKeyParamDel('HKEY_LOCAL_MACHINE','SYSTEM\CurrentControlSet\Services\WinTrust\SubjectPackages\MS Subjects 2','$DLL');
    RegKeyParamDel('HKEY_LOCAL_MACHINE','SYSTEM\CurrentControlSet\Services\WinTrust\SubjectPackages\MS Subjects 1','$DLL');
    ExecuteSysClean;
    RebootWindows(true);
    end.


  • Note: When you run the script, your PC will be restarted
  • Click Run
  • Restart your PC if it doesn't do it automatically.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude or Lynx to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread

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