Skatman88

Cannot register product after rebuild

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Hi All,

 

As the title says, I cannot register my product after rebuilding Windows 10. I had some issues with it (Windows 10) and so had to rebuild it the other day. All of my other AV products have reinstalled fine and I have EIS running on a temporary trial basis. Can someone please point me in the right direction? I have e-mailed the support team but have not yet heard anything back.

 

Kind Regards,

 

Skat

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Hello,

 

can you please tell me the email address you used to contact the support team?

 

What error message you get if you want activate your Emsisoft Internet Security license?

 

Please send me your Emsisoft Internet Security license key via PM (Personal Message) so i can take a look on it.

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Hi Christian,

 

I've just sent you a message but please feel free to ignore. I've since tried to replicate the error but this time it worked. My guess is that the licensing team saw my message and unblocked my license but didn't respond.

 

Thanks anyway,

 

Skat

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