Scoobiedoo 0 Posted March 24, 2016 Report Share Posted March 24, 2016 Hi Guys Similar problems to what I have had before where I cant access my NAS server via its static ip address. The only way I can access it is to disable all components and then access the NAS copy what I want to onto or off it and then switch on the components again Although straight forward enough its a pain to do and leaves me vulnerable when I have everything off. Has there been anything done to the latest version? Mines is fully up to date and running windows 10 as well too if that helps Thanks Derek Quote Link to post Share on other sites
GT500 859 Posted March 25, 2016 Report Share Posted March 25, 2016 Are you using any custom rules for the firewall? Also, do you have your network configured as Public or Private? Quote Link to post Share on other sites
Scoobiedoo 0 Posted March 25, 2016 Author Report Share Posted March 25, 2016 Thanks for the reply My network settings and machine / Internet security settings have not changed I have only been unable to access the NAS in the past week or so. The only way to access it is to disable it all for a few mins and then switch it back on again Thanks Quote Link to post Share on other sites
GT500 859 Posted March 26, 2016 Report Share Posted March 26, 2016 I don't think you mentioned in your last topic whether your network is configured as Public or Private. If it's configured as Public then that could be related to the issue. Also, please let me know if restoring the factory default firewall rules makes any difference (even if your firewall rules haven't been changed). If you are using custom rules, then please feel free to create a backup of them so that you can restore them later. Here's the instructions for restoring factory default firewall rules: Open Emsisoft Internet Security. Click on Settings in the menu at the top. Click on the Factory defaults button near the upper-right. Make sure that only the option labeled Global firewall rules is selected. Click the OK button to apply the changes. Quote Link to post Share on other sites
Scoobiedoo 0 Posted March 26, 2016 Author Report Share Posted March 26, 2016 Fixed it the network was configured as public but this wasnt something i changed Could it have been done via an update? Quote Link to post Share on other sites
JeremyNicoll 78 Posted March 29, 2016 Report Share Posted March 29, 2016 Derek, you might want to read through: http://support.emsisoft.com/topic/19819-new-to-eis-and-dont-understand-why-an-app-is-being-blocked/ Quote Link to post Share on other sites
GT500 859 Posted March 29, 2016 Report Share Posted March 29, 2016 Fixed it the network was configured as public but this wasnt something i changed Could it have been done via an update? In Windows, was your network configured as a Home or Work network, or was it configured as a Public network? You can find the information in the Network and Sharing Center by right-clicking on the little networking icon in the System Tray (next to the clock and volume icon). Quote Link to post Share on other sites
Scoobiedoo 0 Posted March 29, 2016 Author Report Share Posted March 29, 2016 On the machine its set to private but on the firewall settings on the security centre it was set to public Once i changed it back it was working perfectly but it wasn't a change i had made to either the settings on the machine or on the firewall settings Thanks Quote Link to post Share on other sites
GT500 859 Posted March 30, 2016 Report Share Posted March 30, 2016 Is the Category for new connections set to Public network in EIS? Quote Link to post Share on other sites
Scoobiedoo 0 Posted March 30, 2016 Author Report Share Posted March 30, 2016 Its set to Private with the tick in the use windows settings As far as I can remember its always been like that Quote Link to post Share on other sites
GT500 859 Posted March 31, 2016 Report Share Posted March 31, 2016 If the issue happens again, you can try turning off the option to "Use Windows settings for new connections" and setting the "Category for new connections" to Public. If that helps, then let us know, and we'll look into why that's happening. Quote Link to post Share on other sites
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