Help required to remove Trojan

[Dominic-Ventworx 0]

Please see attached files as per instructions. 

I await your instruction. 

Kind Regards,

Dominic

FRST.txt

Addition.txt

scan_160328-150226.txt

[Kevin Zoll 309]

Do the following:

Download AdwCleaner and save it on your desktop.

• Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
• Double click on adwcleaner.exe to run the tool.
• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Confirm each time with OK.
• You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
• Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

  NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

• Run the tool by double-clicking it.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log is saved to your desktop and will automatically open.
• Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKU\S-1-5-21-368418593-843686870-2557381855-1001\...\Policies\Explorer: [] 
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
SearchScopes: HKLM-x32 -> DefaultScope {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = 
BHO: RoboSaVeR -> {DAA52591-1880-48B0-AC42-09433A1DC213} -> C:\Program Files (x86)\RoboSaVeR\vnGYJaxJ4LZU7z.x64.dll => No File
BHO-x32: RoboSaVeR -> {DAA52591-1880-48B0-AC42-09433A1DC213} -> C:\Program Files (x86)\RoboSaVeR\vnGYJaxJ4LZU7z.dll => No File
CHR Extension: (Google Slides) - C:\Users\matt\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-06-15] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
CHR Extension: (Google Docs) - C:\Users\matt\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-06-15] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
CHR Extension: (Google Drive) - C:\Users\matt\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-06-15] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
CHR Extension: (Kaboom) - C:\Users\matt\AppData\Local\Google\Chrome\User Data\Default\Extensions\beahobhgpojnjfdjglaehfhdanaioode [2015-08-17] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
CHR Extension: (Google Sheets) - C:\Users\matt\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-06-15] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
CHR Extension: (Application Launcher for Drive (by Google)) - C:\Users\matt\AppData\Local\Google\Chrome\User Data\Default\Extensions\lmjegmlicamnimmfhcmpkclmigmmcbeh [2015-07-09] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
CHR Extension: (Google Wallet) - C:\Users\matt\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-06-15] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
2016-03-28 00:27 - 2016-03-28 00:27 - 00003324 _____ C:\WINDOWS\System32\Tasks\{25D88F3D-46FC-4645-8C9A-662021D9A615}
2016-03-28 00:15 - 2016-03-28 00:15 - 00023176 _____ C:\WINDOWS\System32\Tasks\{040F0D47-0805-0E0D-0C11-0B797E0F117E}
2016-03-28 00:15 - 2016-03-28 00:15 - 00000000 ____D C:\ProgramData\27dc80f5-18d3-0
2016-03-28 00:15 - 2016-03-28 00:15 - 00000000 ____D C:\ProgramData\27dc80f5-1657-1
2016-03-13 08:02 - 2016-03-13 08:02 - 00000000 ____D C:\Users\Default\AppData\Local\Pokki
2016-03-13 08:02 - 2016-03-13 08:02 - 00000000 ____D C:\Users\Default User\AppData\Local\Pokki
2015-07-06 11:12 - 2015-08-05 10:02 - 0000020 _____ () C:\Users\matt\AppData\Roaming\appdataFr2.bin
2015-06-23 19:19 - 2015-07-06 11:11 - 0000024 _____ () C:\Users\matt\AppData\Roaming\appdataFr25.bin
2016-03-14 09:37 - 2016-03-14 09:37 - 0000017 _____ () C:\Users\matt\AppData\Local\resmon.resmoncfg
2015-06-15 17:29 - 2015-06-15 17:29 - 0000153 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.351.32.bc
C:\Users\matt\AppData\Local\Temp\Autodesk.AutoCAD.2016.32 64bit.ITA GBM__18712_il12747.exe
C:\Users\matt\AppData\Local\Temp\drm_dyndata_7370014.dll
C:\Users\matt\AppData\Local\Temp\setupfa_4435.exe
C:\Users\matt\AppData\Local\Temp\7zOBFA1.tmp\Autodesk.AutoCAD.2016.32 64bit.ITA GBM__18712_il12747.exe
C:\Users\matt\AppData\Local\Temp\Autodesk.AutoCAD.2016.32 64bit.ITA GBM__18712_il12747.exe
C:\Users\matt\AppData\Local\Temp\setupfa_4435.exe
C:\Windows.old\Users\matt\AppData\Local\Temp\6870\temp\hpds_setup.exe
C:\Windows.old\Users\matt\AppData\Local\Temp\6870\temp\ThawneElite.xyz.exe
C:\Windows.old\Users\matt\AppData\Local\Temp\YLRNZT.tmp\bubit.dll
C:\Windows.old\Users\matt\AppData\Local\Temp\6870
C:\Windows.old\Users\matt\AppData\Local\Temp\YLRNZT.tmp
Task: {19113D3E-C3FE-4F88-9B1E-0368890834FF} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {34F964B7-A7C4-4409-A190-B8D270ED256A} - \Pokki -> No File <==== ATTENTION
Task: {38096837-F444-4882-BED1-6DFCE0F784C1} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {43E84233-5782-460B-B9AC-BCF65BE7B8B0} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {84FB0B9F-9CC2-49AA-ACED-7590B526523C} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
Task: {9B4A282D-984A-4489-B5D0-EF13C3C038D6} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {A4239B15-192A-4562-9519-65AA19F0E7CE} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {A92AFF01-47B0-4941-A512-0CEF97EE5A6F} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {BC08027C-E8D8-4F20-8C09-4FB42C487CAB} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {E076AAB0-AF38-43E7-86F0-7C3D46D3E092} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {E8C8CE2A-7BFC-4748-9F44-3EFF9E5AAC0A} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {EA70116F-E83D-4467-BD34-FB2C85580DEF} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {EDFF714E-80A2-4874-82B4-0429EA5801C8} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Dominic-Ventworx 0]

Many thanks Kevin!  

Regards,

Dominic

Fixlog.txt

JRT.txt

AdwCleanerC1.txt

[Kevin Zoll 309]

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running?

[Dominic-Ventworx 0]

See attached, EEK scan found something else on my system? 

Regards, 

Dominic 

FRST.txt

scan_160402-194842.txt

[Kevin Zoll 309]

Most of the items in your EEK scan log are quarantined.

Download RogueKiller from one of the following links and save it to your desktop:

• Link 1
• Link 2
  • Close all programs and disconnect any USB or external drives before running the tool.
  • Double-click RogueKiller.exe to run the tool (Vista/7/8/10 users: Right-click and select Run As Administrator).
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished", just close the program. <--Don't fix anything!
  • Attach the RogueKiller report to your next reply.
    • The log can also be found on your desktop labeled (RKreport[X]_S_xxdatexx_xtimex)
    • The highest number of [X], is the most recent can

[Dominic-Ventworx 0]

See attached.

rk_970.tmp.txt

[Kevin Zoll 309]

Close all programs and disconnect any USB or external drives before running the tool.

• Double-click RogueKiller.exe to run the tool again (Vista/7/8/10 users: Right-click and select Run As Administrator)[/i].
• Once the Prescan has finished, click Scan.
• Once the Status box shows "Scan Finished".
  • Click the Registry Tab and select the following items:

    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0f11eb47-9f2d-4b21-823b-611e83ebbacc} | DhcpNameServer : 192.168.1.1 0.0.0.0 ([-][])  -> Found

    [PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{0f11eb47-9f2d-4b21-823b-611e83ebbacc} | DhcpNameServer : 192.168.1.1 0.0.0.0 ([-][]) -> Found

  • Click the Files Tab and select the following items:

    [PUP][File] C:\Users\matt\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FarmVille 2.lnk [[email protected]] C:\Users\matt\AppData\Local\Pokki\Engine\ServiceHostApp.exe  /OPEN"34e8f5c0c9e5744bf2cdb514283762dd0524776b" -> Found

    [PUP][Folder] C:\ProgramData\{C19CA186-4F06-4E22-A1E6-6BAB4723A0DE} -> Found

    [PUP][Folder] C:\ProgramData\{ECA9D0D4-7782-4B7F-96E2-FDB0CF0A57D5} -> Found

  • Click the Delete button.
• Attach the RogueKiller report to your next reply.
  • The log can also be found on your desktop labeled (RKreport[X]_D_xxdatexx_xtimex)
  • The highest number of [X], is the most recent Delete

[Dominic-Ventworx 0]

Please see attached RK report. Many thanks for your assistance. 

rk_505C.tmp.txt

[Kevin Zoll 309]

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running?

[Dominic-Ventworx 0]

Please see attached, many thanks for your assistance.

Regards,

Dominic

rk_238D.tmp.txt

scan_160415-102812.txt

[Kevin Zoll 309]

Your EEK and RougueKiller scans are clean. Please run a fresh scan with FRST and send me the new FRST scan log.

[Kevin Zoll 309]

Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.