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Help my my personal files are encrypted


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Hello,

From your logs it appears you already ran the Nemucod decrypter, did this not work?

For more information about the decrypter as well as instructions on how to run it:  https://decrypter.emsisoft.com/nemucod

For more information about the Nemucod ransomware, see here.

 

I can help you to clean up the active parts of the infection if they remain after the decrypter has run.

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