Jump to content

question: malware submission from product.


ParhaM
 Share

Recommended Posts

Hi,

 

in EIS >>>> Quarantine >>>> Add file >>>> Submit file   

 

we can send the samples for Emsisoft , 

 

in that window , we can see Emsisoft said send the result to our email. 

 

but in fact We have not received any email‌ ! ( for example i send 2 samples 12 hours ago . ) 

 

well what do you think about this :D 

Link to comment
Share on other sites

Our malware analysts do not reply to file submissions via e-mail. They do analyze every file they receive, and if something is considered to be a false positive then they will delist it. If it's being detected by BitDefender's engine, then they will forward it to BitDefender for their analysts to review.

  • Upvote 1
Link to comment
Share on other sites

Our malware analysts do not reply to file submissions via e-mail. They do analyze every file they receive, and if something is considered to be a false positive then they will delist it. If it's being detected by BitDefender's engine, then they will forward it to BitDefender for their analysts to review.

 

Hi,

So I think, change the text is better.

Thank You!

post-14582-0-75127100-1459851625_thumb.jpg

  • Upvote 2
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...