Pedro59

ReimagePlus

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One of the computers has a problem with ReimagePlus loading when various searches are conducted, is impossible to close and requires a restart.

It predates the installation of Emsisoft Internet Security and is also named Windows PC repair.

It is not found with an EIS scan.

It does not appear in All Apps.

It does not show in Add / Remove programs.

It seems to be impossible to uninstall by normal means.

The machine is Windows 10 64 bit.

Are you aware of this program and do you have any suggestions or Emsisoft tools which could be of assistance?

Would using EEK help.

Regards

Pedro59

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You might want to consider removing ReimagePlus.   I tried going to the main website, and HeimdalSecurity blocked it, and also WOT gave a warning about it.   Seems it might be a bit dodgy

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Here are some uninstall directions for said issue which were posted on malwaretips https://malwaretips.com/blogs/reimageplus-popup-virus/

Also,if you would prefer assistance with this issue you can post here at this link http://support.emsisoft.com/forum/6-help-my-pc-is-infected/

I would advise asking for assistance in the second thread link I posted if you are not comfortable doing it on your own.

 

 

Regards

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ReimagePlus is considered as a PUP/Adware by many security companies. Personally, I consider it as a PUP/useless PC Booster kind of program.

"PC Booster/Tune Up" programs are part of the worst programs you can install on a system. When it comes to messing up your system (Windows), these are as worst as malware. They are completely worthless and useless to use. The worst is that they'll often take action on your system without you knowing, nor authorizing it, which could lead to your system being altered in a way you don't want it to be or even worst, a "broke" system. Every feature they provide, you can either do it natively under Windows, do it via another standalone executable (which is way easier and safer to use) or they aren't providing something you need. Here's a few examples:

  • Cleaning temporary files: TFC (standalone executable), CCleaner (installed), Cleanmgr.exe (built-in);
  • Managing start-up entries: Autoruns (standalone executable), CCleaner (installed), Task Manager and Registry Editor (built-in);
  • Driver Updater: Not needed, all you need is to go on your manufacturer website so you'll be sure to get the right, official, working drivers for your computer or hardware;
  • Registry Cleaner/Defragger: Completely useless and also dangerous;
  • Disk Defragging: Disk Defrag (built-in), O&O Disk Defrag (installed), Defraggler (installed);
  • Powerful uninstaller: Not needed, only needed when you have to make sure a program is completely uninstalled. Revo Uninstaller and GeekUninstaller are two good alternatives;
  • "Enhanced" Task Manager: ProcExp from Sysinternals Suite (standalone executable), Process Hacker (portable or installed);
  • "Active security": Any Antivirus and Antimalware can beat that, easily. These programs aren't made to replace Antivirus or Antimalware products and shouldn't be seen as such;
  • Repair bad sectors on a hard drive: Simple chkdsk /r command under Windows (built-in);
Having such program installing on your system will just bloat it down and you have more chances to have issues by using them than without. These products are advertised as a program that can solve all your issues, remove every malware, speed up your computer performance over 100%, etc. The truth is that there's not a single program that can do that. First of all, these programs aren't made to remove virus and malware, leave this in the hands of Antivirus and Antimalware, period. Secondly, there's so many kind of issues under Windows that there's not a single program that can address them all. If you think that BSOD (Blue Screen of Death) issues can be solved by opening a program and clicking on a "Fix" button, then I'm sorry to tell you but, you're wrong. Also, you cannot boost the performance of a hardware over it's hardware capabilities. Of course you can overclock some components, like your CPU, RAM and GPU, but these aren't done via these programs, but via your BIOS interface. I could recommend you a program for every feature these programs advertise, and also tell you exactly in detail why most of them are completely useless, such as Registry cleaner (dangerous to use), and driver updater (dangerous to use, and also completely useless, it'll not improve your system performance). In the end, buying such programs is the exact same as being scammed (because this is what it is, a pure scam) and using one of these programs will result you in having a system less performant than prior to using it.

Relevant articles if you want to read more about PC Boosters/Optimizers and why they are useless:

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Lets get a log from FRST, and see if it shows the cause of the issue. Please download Farbar Recovery Scan Tool (FRST) from one of the following links, and save it to your Desktop (please note that some web browsers will automatically save all downloads in your Downloads folder, so in those cases please move the download to your desktop):

For 32-bit (x86) editions of Windows:

For 64-bit (x64) editions of Windows:Note: You need to run the version compatible with your computer. If you are not sure which version applies to your computer, then download both of them and try to run them. Only one of them will run on your computer, and that will be the right version.
  • Run the FRST download that works on your computer (for Windows Vista, Windows 7, and Windows 8 please right-click on the file and select Run as administrator).
  • When the tool opens click Yes for the disclaimer in order to continue using FRST.
  • Press the Scan button.
  • When the scan is done, it will save a log as a Text Document named FRST in the same place the tool was run from (if you had saved FRST on your desktop, then the FRST log will be saved there).
  • Please attach the FRST log file to a reply using the More Reply Options button to the lower-right of where you type in your reply to access the attachment controls.
  • The first time the FRST tool is run it saves another log (a Text Document named Addition - also located in the same place as the FRST tool was run from). Please also attach that log file along with the FRST log file to your reply.

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