MAnn 0 Posted May 5, 2016 Report Share Posted May 5, 2016 Emsisoft Support Personnel: A program installed on my husband's computer yesterday. He doesn't know where it came from, it appears to be malware, and will not uninstall. It is asking him to click on ot to clean his computer of infected files, at which time I assume it will further hijack his computer. I've attached the files for review. Thank you 5-4-16 FRST.txt Addition.txt EEK Scan 5-4-16 scan_160504-163935.txt Link to post Share on other sites
Kevin Zoll 309 Posted May 5, 2016 Report Share Posted May 5, 2016 Hello, Comodo GeekBuddy is made and distributed by Comodo Security Solutions, Inc Do the following: Download AdwCleaner and save it on your desktop. Close all open programs and Internet browsers (you may want to print our or write down these instructions first). Double click on adwcleaner.exe to run the tool. Click on the Scan button. After the scan has finished, click on the Clean button. Confirm each time with OK. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer. Download Junkware Removal Tool and save it on your desktop.Run the tool by double-clicking it. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log is saved to your desktop and will automatically open. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply. Copy the below code to Notepad; Save As fixlist.txt to your Desktop.(Comodo Security Solutions, Inc.) C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe (Comodo Security Solutions, Inc.) C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe (Comodo Security Solutions, Inc.) C:\Program Files\COMODO\GeekBuddy\unit_manager.exe (Comodo Security Solutions, Inc.) C:\Program Files\COMODO\GeekBuddy\unit.exe HKLM-x32\...\Run: [tvncontrol] => C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe [2485944 2016-03-24] (Comodo Security Solutions, Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\GeekBuddy.lnk [2016-05-03] ShortcutTarget: GeekBuddy.lnk -> C:\Program Files\COMODO\GeekBuddy\launcher.exe (Comodo Security Solutions, Inc.) SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-2764236059-2243622246-1603664943-1002 -> {2f23ab71-4ac6-41f2-a955-ea576e553146} URL = R2 CLPSLauncher; C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe [76984 2016-03-11] (Comodo Security Solutions, Inc.) R2 GeekBuddyRSP; C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe [2485944 2016-03-24] (Comodo Security Solutions, Inc.) 2016-05-03 11:18 - 2016-05-03 11:18 - 00000000 ____D C:\Users\Steve\AppData\Local\CEF 2016-05-03 11:17 - 2016-05-03 11:18 - 00000000 ____D C:\Users\Steve\AppData\Local\NowUSeeItPlayer 2016-05-03 11:17 - 2016-05-03 11:18 - 00000000 ____D C:\Program Files (x86)\NowUSeeItPlayer 2016-05-03 11:17 - 2016-05-03 11:17 - 00001653 _____ C:\Users\Public\Desktop\GeekBuddy.lnk 2016-05-03 11:17 - 2016-05-03 11:17 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NowUSeeIt Player 2016-05-03 11:17 - 2016-05-03 11:17 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\COMODO 2016-05-03 11:17 - 2016-05-03 11:17 - 00000000 ____D C:\ProgramData\COMODO 2016-05-03 11:17 - 2016-05-03 11:17 - 00000000 ____D C:\Program Files\COMODO 2016-05-03 11:16 - 2016-05-03 11:16 - 00000000 ____D C:\Users\Steve\AppData\Local\Setup343208703 2016-05-03 11:16 - 2016-05-03 11:16 - 00000000 ____D C:\ProgramData\NetRadio 2016-05-03 11:16 - 2016-05-03 11:16 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NetRadio 2016-04-21 09:08 - 2016-04-21 09:08 - 00000000 ____D C:\ProgramData\Update2343200959509 2016-05-03 11:16 - 2016-03-01 14:06 - 00000000 ____D C:\Users\Steve\AppData\Local\{FE67C83B-DACF-A483-B757-816B933F7DF3} 2016-04-22 13:22 - 2015-12-17 22:20 - 00000260 _____ C:\Windows\SysWOW64\d3dx9_11.dll.tmp 2016-04-22 13:22 - 2015-12-17 22:20 - 00000260 _____ C:\ProgramData\fontcacheev1.dat 2015-02-04 22:38 - 2015-02-04 22:38 - 0036609 _____ () C:\Users\Steve\AppData\Roaming\Comma Separated Values.ADR 2015-12-17 22:20 - 2016-04-22 13:22 - 0000260 _____ () C:\ProgramData\fontcacheev1.dat C:\Program Files (x86)\Common Files\COMODO C:\ProgramData\fontcacheev1.dat C:\Users\Steve\AppData\Local\Temp\-wj1ytwz.dll C:\Users\Steve\AppData\Local\Temp\7_wc9wtj.dll C:\Users\Steve\AppData\Local\Temp\DRHelper_installFinish.exe C:\Users\Steve\AppData\Local\Temp\DRHelper_installStart.exe C:\Users\Steve\AppData\Local\Temp\Extract.exe C:\Users\Steve\AppData\Local\Temp\Foxit PhantomPDF Updater.exe C:\Users\Steve\AppData\Local\Temp\HPSFUpdater.exe C:\Users\Steve\AppData\Local\Temp\InstallHelper.exe C:\Users\Steve\AppData\Local\Temp\setup.exe C:\Users\Steve\AppData\Local\Temp\SP71716.exe Task: {0D8A891D-890C-4808-84D8-2F436AB14653} - \Microsoft\Windows\Application Experience\AitAgent -> No File <==== ATTENTION Task: {1274336E-AB06-46B6-A48C-0671C5557CC6} - \Microsoft\Windows\TaskScheduler\Maintenance Configurator -> No File <==== ATTENTION Task: {1687544D-7247-4F5A-965A-A6E920E55278} - \Microsoft\Windows\TaskScheduler\Manual Maintenance -> No File <==== ATTENTION Task: {414E2F2F-CF66-4C7D-9AEF-5C4D8A69C87E} - \DriverRestore_DailyScan -> No File <==== ATTENTION Task: {6F02587F-8A2B-4552-97F6-DEEF229E335B} - \Microsoft\Windows\TaskScheduler\Idle Maintenance -> No File <==== ATTENTION Task: {AAC65D8F-CCA3-4F33-A4AF-9CDBCBAB4622} - \SystemHealer Run Delay -> No File <==== ATTENTION Task: {B7992938-01F1-4F40-A0EC-0D23D2F0F152} - \Microsoft\Windows\TaskScheduler\Regular Maintenance -> No File <==== ATTENTION Task: {C8A1A014-51EA-47DD-B339-4CC3A8A0BF6F} - \SystemHealer Monitor -> No File <==== ATTENTION Task: {CFD7C21A-808B-487B-A6EC-8A10E44E8360} - \Microsoft\Windows\SettingSync\BackupTask -> No File <==== ATTENTION Task: {D2EE1514-BB12-4DAE-BA0C-C7A50D6E6191} - \DriverRestore_ScheduledScan -> No File <==== ATTENTION 2016-03-11 02:25 - 2016-03-11 02:25 - 10457784 _____ () C:\Program Files\COMODO\GeekBuddy\QtGui4.dll 2016-03-11 02:25 - 2016-03-11 02:25 - 02881720 _____ () C:\Program Files\COMODO\GeekBuddy\QtCore4.dll 2016-03-11 02:25 - 2016-03-11 02:25 - 01289912 _____ () C:\Program Files\COMODO\GeekBuddy\QtNetwork4.dll 2016-03-11 02:26 - 2016-03-11 02:26 - 00045240 _____ () C:\Program Files\COMODO\GeekBuddy\imageformats\qgif4.dll 2016-03-11 02:26 - 2016-03-11 02:26 - 01535160 _____ () C:\Program Files\COMODO\GeekBuddy\QtScript4.dllClose Notepad.NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply. Note: If the tool warns you about an outdated version please download and run the updated version. Link to post Share on other sites
MAnn 0 Posted May 6, 2016 Author Report Share Posted May 6, 2016 Thank you so much for your reply. Got the problem solved! Link to post Share on other sites
Kevin Zoll 309 Posted May 6, 2016 Report Share Posted May 6, 2016 Good to hear that you got the problem solved. Link to post Share on other sites
Kevin Zoll 309 Posted May 9, 2016 Report Share Posted May 9, 2016 Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread. Link to post Share on other sites
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