boga Posted October 6, 2009 Report Share Posted October 6, 2009 Internet Explorer closes down when I try to submit logs - I'll try one at a time.a-squared ~ INLINE LOGS REMOVED ~ SPD Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 6, 2009 Report Share Posted October 6, 2009 Hello and welcome to the a-squared support forums. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 10, 2009 Report Share Posted October 10, 2009 Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 10, 2009 Report Share Posted October 10, 2009 Case re-opened at original posters request. Link to comment Share on other sites More sharing options...
boga Posted October 10, 2009 Author Report Share Posted October 10, 2009 Thank You. I will send two replies asthere is to much in all three files. Link to comment Share on other sites More sharing options...
boga Posted October 10, 2009 Author Report Share Posted October 10, 2009 2nd reply Thanks once again Tony Bell Link to comment Share on other sites More sharing options...
dahotnezz Posted October 10, 2009 Report Share Posted October 10, 2009 Moderator Comments: Unauthorized post deleted Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 10, 2009 Report Share Posted October 10, 2009 boga, the files did not attach with your replies. Link to comment Share on other sites More sharing options...
boga Posted October 11, 2009 Author Report Share Posted October 11, 2009 boga, the files did not attach with your replies. I will try again! Thank you for your patience. Link to comment Share on other sites More sharing options...
boga Posted October 11, 2009 Author Report Share Posted October 11, 2009 boga, the files did not attach with your replies. Link to comment Share on other sites More sharing options...
boga Posted October 11, 2009 Author Report Share Posted October 11, 2009 I'm afraid the I see you file will not send because it is too large. Have you any suggestions please? Regards Tony/Boga Link to comment Share on other sites More sharing options...
Lynx Posted October 11, 2009 Report Share Posted October 11, 2009 Hi Tony, welcome to the forum. Just a note for a future: you can attach all files to one post. You can edit your existing post and attach additional file as well if needed When editing choose <<Use Full Editor>> and the Attach button will appear, then add another attachment My regards P.S. you added the post while I was replying I'm afraid the I see you file will not send because it is too large. Have you any suggestions please? If file is too big - create compressed archive (ZIP or RAR) and attach it Link to comment Share on other sites More sharing options...
boga Posted October 11, 2009 Author Report Share Posted October 11, 2009 Hi Tony, welcome to the forum. Just a note for a future: you can attach all files to one post. You can edit your existing post and attach additional file as well if needed When editing choose <<Use Full Editor>> and the Attach button will appear, then add another attachment My regards P.S. you added the post while I was replying If file is too big - create compressed archive (ZIP or RAR) and attach it Hope this is OK! Thank You Link to comment Share on other sites More sharing options...
Lynx Posted October 11, 2009 Report Share Posted October 11, 2009 Yes, the last ZIPped attachment is fine Please don't reply with whole quote, use the Add Reply button (see Posting Rules ) My regards Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 11, 2009 Report Share Posted October 11, 2009 Download ComboFix from one of these locations: Link 1 Link 2 Link 3 * IMPORTANT !!! Save ComboFix.exe to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our toolsSee HERE for help Double click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware. When finished, ComboFix will produce a log. Note: 1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet. ----------------------------------------------------------- Post fresh logs for: ComboFix (C:\combofix.txt) a-squared Free ISeeYouXP Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now! Link to comment Share on other sites More sharing options...
boga Posted October 12, 2009 Author Report Share Posted October 12, 2009 Logs as requested Thanks for your help Tony/Boga Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 13, 2009 Report Share Posted October 13, 2009 The installed version of Java on this computer is out-dated. Install Java Runtime Environment (JRE) 6u16 available from Sun Microsystems. ----------------------------------------------------------- Using Add or Remove Programs in the Control Panel; uninstall the following: Java 2 Runtime Environment, SE v1.4.2_03Java 6 Update 15 Java 6 Update 2 Java 6 Update 3 Java 6 Update 5 Java 6 Update 7 Java SE Runtime Environment 6 Update 1 ----------------------------------------------------------- Allow a-squared to delete the following: c:\documents and settings\marjorie\start menu\programs\antiviruspro_2010\ detected: Trace.Directory.AntivirusPro2010!A2 Value: HKEY_CLASSES_ROOT\AppID\TVUAx.DLL --> AppID detected: Trace.Registry.dl.tvunetworks.com!A2 Value: HKEY_CLASSES_ROOT\CLSID\{3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} --> AppID detected: Trace.Registry.dl.tvunetworks.com!A2 Value: HKEY_CLASSES_ROOT\CLSID\{3EA4FA88-E0BE-419A-A732-9B79B87A6ED0}\InprocServer32 --> ThreadingModel detected: Trace.Registry.dl.tvunetworks.com!A2 Value: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\TVUAx.DLL --> AppID detected: Trace.Registry.dl.tvunetworks.com!A2 Value: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} --> AppID detected: Trace.Registry.dl.tvunetworks.com!A2 Value: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3EA4FA88-E0BE-419A-A732-9B79B87A6ED0}\InprocServer32 --> ThreadingModel detected: Trace.Registry.dl.tvunetworks.com!A2 C:\i386\GTDownDE_87.ocx detected: Riskware.AdWare.Win32.Gdown!IK ----------------------------------------------------------- Attach a fresh a-squared log. Link to comment Share on other sites More sharing options...
boga Posted October 14, 2009 Author Report Share Posted October 14, 2009 This is the latest scan.Have only deleted the items you advised in last communication.There was a problem installing Java 6u16 but it looks as if the error message is not uncommon so I will attend to this later this am. Thanks Tony/Boga Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 14, 2009 Report Share Posted October 14, 2009 Your logs look fine. Unless you are having problems from Malware it is time to do the final steps. If you used ComboFix, uninstall ComboFix: Click START then RUN and enter the below into the run box and then click OK. (Use only the command of the same name as your copy of combofix.) AvoidTDSS /u or combofix /uNote: The space before /u, must be there.This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults. Delete the C:\AvoidTDSS or C:\ComboFix folder from combofix.Delete everything in C:\!KillBox Delete the following from your Desktop (If they exist) Avenger.exe Avenger.txt Avenger.zip DisableAutoRuns.reg FixMe.reg FixReg.reg ISeeYouXP.exe ISeeYouXP.lnk ISeeYouXP.txt Anything else I had you use Delete the following: (If they exist) C:\Avenger.txt C:\Avenger C:\ComboFix.txt C:\ComboFix C:\SDFix C:\Qoobox You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Empty the Recycle Bin Run ATF Cleaner In the ISeeYouXP folder double-click HideIT.bat. Turn off System restore to flush all your restore points then turn system restore back on. To manually turn off System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to select the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. 4 Click Yes when you receive the prompt to the turn off System Restore. To turn on System Restore, follow these steps: 1. Click Start, right-click My Computer, and then click Properties. 2. Click the System Restore tab. 3. Click to clear the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK. Delete C:\ISeeYouXP Run Windows Update and update your Windows Operating System. Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. That should take care of everything. Safe Surfing! Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 17, 2009 Report Share Posted October 17, 2009 Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Link to comment Share on other sites More sharing options...
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