Something is hijacking the browser on this pc.

[Ravier 0]

Thanks for looking at this. I'm not sure what keeps changing the home address on google chrome. I appreciate any help.

FRST.txt

Addition.txt

logs.db3

[Kevin Zoll 309]

logs.db3 is not a scan log. Scan logs are found in C:/EEK/Reports.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

() C:\Program Files\1B00BD80-1465666374-1013-9ADE-97DC1D04F19A\knss97E2.tmp
HKU\S-1-5-21-3270006273-3496565714-779110160-1001\...\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-3270006273-3496565714-779110160-1001\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3270006273-3496565714-779110160-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
Toolbar: HKU\S-1-5-21-3270006273-3496565714-779110160-1001 -> No Name - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} -  No File
Toolbar: HKU\S-1-5-21-3270006273-3496565714-779110160-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
FF HKLM\...\Firefox\Extensions: [[email protected]] - C:\Program Files\Faster Web\faster-web.xpi => not found
CHR Extension: (Gmail) - C:\Users\Denise\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-06-09]
CHR HKLM\...\Chrome\Extension: [nneajnkjbffgblleaoojgaacokifdkhm] - <no Path\update_url>
2016-06-12 01:56 - 2016-06-12 01:56 - 00000000 _____ C:\Windows\system32\REN3351.tmp
2016-06-12 01:56 - 2016-06-12 01:56 - 00000000 _____ C:\Windows\system32\REN3350.tmp
2016-06-12 01:56 - 2016-06-12 01:56 - 00000000 _____ C:\Windows\system32\REN334F.tmp
2016-06-11 13:32 - 2016-06-12 01:22 - 00000000 ____D C:\Program Files\1B00BD80-1465666374-1013-9ADE-97DC1D04F19A
2016-06-11 12:57 - 2016-06-11 12:57 - 00000000 ____D C:\ProgramData\1465664234
2016-06-09 21:44 - 2013-11-20 15:15 - 00000000 ____D C:\ProgramData\{3C0AACBF-B491-4BE5-BAF9-AA46E0629E42}
2016-06-09 21:44 - 2012-08-25 16:30 - 00000000 ____D C:\ProgramData\{B3C2C1CD-6B77-4A96-B670-F734AC2A1CBC}
2016-06-11 13:39 - 2016-06-11 13:39 - 6867968 _____ () C:\Users\Denise\AppData\Roaming\agent.dat
2016-06-11 13:34 - 2016-06-11 13:34 - 0054272 _____ () C:\Users\Denise\AppData\Roaming\ApplicationHosting.dat
2016-06-11 13:39 - 2016-06-11 13:39 - 0069072 _____ () C:\Users\Denise\AppData\Roaming\Config.xml
2016-06-11 13:34 - 2016-06-11 13:34 - 0072704 _____ () C:\Users\Denise\AppData\Roaming\Holddonflex.tst
2016-06-11 13:24 - 2016-06-11 13:30 - 0019584 _____ () C:\Users\Denise\AppData\Roaming\InstallationConfiguration.xml
2016-06-11 13:24 - 2016-06-11 13:24 - 0128512 _____ () C:\Users\Denise\AppData\Roaming\Installer.dat
2016-06-11 13:34 - 2016-06-11 13:34 - 0126464 _____ () C:\Users\Denise\AppData\Roaming\lobby.dat
2016-06-11 13:39 - 2016-06-11 13:39 - 0018432 _____ () C:\Users\Denise\AppData\Roaming\Main.dat
2016-06-11 13:34 - 2016-06-11 13:39 - 0005568 _____ () C:\Users\Denise\AppData\Roaming\md.xml
2016-06-11 13:39 - 2016-06-11 13:39 - 0126464 _____ () C:\Users\Denise\AppData\Roaming\noah.dat
2016-06-11 13:41 - 2016-06-11 13:41 - 2279413 _____ () C:\Users\Denise\AppData\Roaming\StringStrong.bin
2016-06-11 13:39 - 2016-06-11 13:39 - 1760384 _____ () C:\Users\Denise\AppData\Roaming\Techlux.tst
2016-06-11 13:31 - 2016-06-11 13:31 - 0848437 _____ () C:\Users\Denise\AppData\Roaming\Transhome.bin
2016-06-11 13:42 - 2016-06-11 13:42 - 0032038 _____ () C:\Users\Denise\AppData\Roaming\uninstall_temp.ico
2011-04-23 23:29 - 2016-04-09 20:54 - 0001298 _____ () C:\Users\Denise\AppData\Roaming\wklnhst.dat
2016-06-11 13:34 - 2016-06-11 13:34 - 0188722 _____ () C:\Users\Denise\AppData\Roaming\Zunzootax.bin
2016-06-11 12:45 - 2016-06-11 20:45 - 0512000 _____ () C:\ProgramData\smp2.exe
C:\ProgramData\smp2.exe
C:\Users\Denise\AppData\Local\Temp\7ICC7TM6O0.exe
C:\Users\Denise\AppData\Local\Temp\81F3.tmp.exe
C:\Users\Denise\AppData\Local\Temp\genteert.dll
C:\Users\Denise\AppData\Local\Temp\sdfF80B.exe
C:\Users\Denise\AppData\Local\Temp\Setup.exe
C:\Users\Denise\AppData\Local\Temp\Uninstall.exe
C:\Users\pawnshop\AppData\Local\Temp\AutoRun.exe
C:\Users\pawnshop\AppData\Local\Temp\AutoRunGUI.dll
C:\Users\pawnshop\AppData\Local\Temp\drm_dyndata_7400006.dll
C:\Users\pawnshop\AppData\Local\Temp\VP6Install.exe
C:\Users\pawnshop\AppData\Local\Temp\VP6VFW.dll
Task: {34F67F51-C6EA-458E-A650-77857F4337B7} - System32\Tasks\IBUpd2 => C:\Users\Denise\AppData\Local\BrowserAir\47.0.0.5\updater.exe <==== ATTENTION
Task: {D2244B01-5ACE-4882-8991-2A38B94759CD} - System32\Tasks\PPI Update => "hxxp://insightlk.com/download/index.php?mn=9995" <==== ATTENTION
2016-06-11 18:58 - 2016-06-11 18:58 - 00413184 _____ () C:\Program Files\1B00BD80-1465666374-1013-9ADE-97DC1D04F19A\knss97E2.tmp
HKU\S-1-5-21-3270006273-3496565714-779110160-1001\Software\Classes\exefile:  <===== ATTENTION
HKU\S-1-5-21-3270006273-3496565714-779110160-1001\Software\Classes\.exe: exefile =>  <===== ATTENTION

Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Ravier 0]

My mistake about the incorrect log. 

scan_160612-023438.txt

Fixlog.txt

[Kevin Zoll 309]

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

Reg: reg delete "HKEY_USERS\S-1-5-21-3270006273-3496565714-779110160-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{02478D38-C3F9-4EFB-9B51-7695ECA05670}" /f

Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Ravier 0]

Here ya go.

Fixlog.txt

[Kevin Zoll 309]

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

[Ravier 0]

When google chrome is opened it still tries to take me to an unknown site even though the settings in chrome say it should just be taking me to google.com. The pc seems to be running a bit faster now. It's hard to tell with it being an older pc.

FRST.txt

scan_160613-143747.txt

[Kevin Zoll 309]

Do the following:

Download AdwCleaner and save it on your desktop.

• Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
• Double click on adwcleaner.exe to run the tool.
• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Confirm each time with OK.
• You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
• Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

  NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

• Run the tool by double-clicking it.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log is saved to your desktop and will automatically open.
• Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

() C:\ProgramData\Logic Handler\set.exe
HKU\S-1-5-21-3270006273-3496565714-779110160-1004\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKU\S-1-5-21-3270006273-3496565714-779110160-1004\...\Policies\system: [LogonHoursAction] 2
AppInit_DLLs: C:\ProgramData\hser\Zumtough.dll => C:\ProgramData\hser\Zumtough.dll [257536 2016-06-11] ()
SearchScopes: HKLM -> DefaultScope {ielnksrch} URL = 
BHO: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File
CHR DefaultSearchURL: Default -> hxxp://www-searching.com/search.aspx?s=G6Bzamobl8172BQ,aa5835ca-b922-4725-b162-377c3cb264a0,&prd=smw&q={searchTerms}
CHR DefaultSearchKeyword: Default -> www-searching.com
CHR DefaultSuggestURL: Default -> hxxp://api.searchpredict.com/api/?rqtype=ffplugin&siteID=8661&dbCode=1&command={searchTerms}
R2 backlh; C:\ProgramData\Logic Handler\set.exe [2089472 2016-05-15] () [File not signed]
S2 hser; C:\ProgramData\\hser\\hser.exe -f "C:\ProgramData\\hser\\hser.dat" -l -a
S2 jyhyvozyzbt; C:\Program Files\1B00BD80-1465666374-1013-9ADE-97DC1D04F19A\knss97E2.tmp [X]
2016-06-13 03:39 - 2016-06-13 07:17 - 00000000 ____D C:\Users\Denise\AppData\Local\1B00BD80-1465789171-1013-9ADE-97DC1D04F19A
C:\Users\Denise\AppData\Local\Temp\FD60.tmp.exe
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\VOPACKAGE" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-3270006273-3496565714-779110160-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{02478D38-C3F9-4EFB-9B51-7695ECA05670}" /f
C:\Users\Denise\AppData\Local\Temp\HYD40C8.tmp.1465713407\HTA\install.1465713407.zip
C:\Users\Denise\AppData\Local\Temp\HYD40C8.tmp.1465713407\HTA
C:\Users\Denise\AppData\Local\Temp\HYD40C8.tmp.1465713407
C:\Users\Denise\AppData\Local\Temp\nstF82F.tmp

Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Ravier 0]

Pc is running a bit more smoothly now. Chrome finally opened up to the correct website.

JRT.txt

AdwCleanerC1.txt

Fixlog.txt

[Kevin Zoll 309]

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

[Ravier 0]

Thanks for helping me out with this.

FRST.txt

scan_160614-142538.txt

[Kevin Zoll 309]

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = 
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = 
SearchScopes: HKU\S-1-5-21-3270006273-3496565714-779110160-1001 -> DefaultScope {ielnksrch} URL = 
CHR HomePage: Default -> hxxp://%66%65%65%64.%73%6E%61%70%64%6F.%63%6F%6D/?p=mKO_AwFzXIpYRaHdGKBP24eo9kfZX0nx5RMnF8q7m-bdyJXQSNy-kOttQRbg1d4lJxIrBQXyE1T_FIs0w5cLQkplxtzJVIf1pD9iFGkI1yY1aBZ43cCv1F8tP6UzpDVOIW9IlR6V6LxKHsu_vKdYTlEPnhRwKEaUJLlp7nEGA5RzXp0jEefElqLeJSMhFuu_3tIHiWz1klT1Bw,,
C:\Users\Denise\AppData\Local\Temp\nsq4FBC.tmp\amisid.exe
C:\Users\Denise\AppData\Local\Temp\nsq4FBC.tmp

Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Ravier 0]

Thanks.

Fixlog.txt

[Kevin Zoll 309]

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

[Ravier 0]

EEK came up clean which sounds promising.

FRST.txt

scan_160615-141444.txt

[Kevin Zoll 309]

Your logs look fine.

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

• Ensure Remove disinfection tools is checked.
• Also place a checkmark next to:
  • Create registry backup
  • Purge system restore
• Click the Run button.

When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

• UnZip CCleaner Portable to a folder on your Desktop named CCleaner

Run CCleaner

• Open the CCleaner Folder on your Desktop and double-click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
• Click "Options" and choose "Advanced"
• Uncheck "Only delete files in Windows Temp folders older than 24 hours"
• Then go back to "Cleaner" and click the "RunCleaner" button.
• Exit CCleaner.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Articles to Read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

[Kevin Zoll 309]

Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.