helbertc 0 Posted June 12, 2016 Report Share Posted June 12, 2016 Never had a virus this hardcore on my computer. Desperate to be able to recover my files!!!! Any suggestions? Windows 8.1 I've restored my computer to a previous date, refreshed it, I've run superantispyware, Malware AntiBytes, Hitman Pro, I tried deleting a few registry keys, but I believe the virus still exists in my computer. Not 100% sure. I'm going to try running Spyhunter and Spybot search and destroy. Any suggestions to remove the .Crypz encryption/ransomware virus and recover my files? Would be extremely appreciated!!!! Link to post Share on other sites
stapp 155 Posted June 13, 2016 Report Share Posted June 13, 2016 Please follow the steps here and post the requested logs so that one of our experts can help you. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Link to post Share on other sites
Kevin Zoll 309 Posted June 16, 2016 Report Share Posted June 16, 2016 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread. Link to post Share on other sites
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