Speedster159 Posted June 13, 2016 Report Share Posted June 13, 2016 This is the second time I've gotten this and I've already bought and activated an EIS License just this month. 1 Link to comment Share on other sites More sharing options...
GT500 Posted June 14, 2016 Report Share Posted June 14, 2016 Do you connect and disconnect hard drives to your computer frequently, or perhaps use some sort of virtual hard drives? Link to comment Share on other sites More sharing options...
Speedster159 Posted June 27, 2016 Author Report Share Posted June 27, 2016 Do you connect and disconnect hard drives to your computer frequently, or perhaps use some sort of virtual hard drives? Simple answer yes. Physical, network, and virtual. Link to comment Share on other sites More sharing options...
¥akuza112 Posted June 27, 2016 Report Share Posted June 27, 2016 Emsisoft Internet Security and Emsisoft Anti-Malware will generate a unique ID ("Machine Key" or "Machine ID") that our license and update system uses to identify your computer. Hard drives (or at least certain information about them) are used in creating the Machine Key for your computer. If the hard drives connected to the computer change, then a new Machine Key will be generated, and the next time updates are downloaded the license will be remapped since the Machine Key is different. If a license is remapped 5 times in a day, then it gets locked out from being remapped again in our system, which could easily cause the issue you are experiencing (assuming it switched to the free trial due to being unable to remap the license key). Hard drives connected to the computer via USB are ignored when generating the Machine Key, as are NAS drives, so we recommend connecting backup drives via one of these two methods instead of using SATA/eSATA. Obviously USB hard drive enclosures are cheaper than NAS, and access/transfer speeds should be faster with USB, so that might be the best place to start. http://support.emsisoft.com/topic/20349-license-issues-related-to-changing-hard-drives/ Link to comment Share on other sites More sharing options...
GT500 Posted June 28, 2016 Report Share Posted June 28, 2016 Simple answer yes. Physical, network, and virtual. If you do this several times a day, then this will cause your license to remap, and a license can only be remapped up to 5 times in a day before it gets locked out from being remapped for 24-hours in our License Center. Network drives shouldn't apply, however SATA and IDE drives do apply. USB is ignored so that USB drives won't cause license remapping, and some virtual drive solutions are ignored (BestCrypt virtual drives for instance) however there are more than likely some types of virtual drives that will still cause license remapping. Link to comment Share on other sites More sharing options...
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