Cerber Virus

[kaela 123 0]

Hi,

Is there anything I can do to decrypt my files? I would really like to get my pics/videos back  All of my files look like this "7AuUg4P_Ic.cerber". Also what steps would you suggest I take now to clean my PC? This is the first virus I've encountered, and I'm not sure how I got it.

Many thanks!

Scan Log.txt

FRST Log.txt

Addition Log.txt

[Kevin Zoll 309]

Hello,

There is currently no third-party tool that is capable of decrypting files that have been encrypted by Cerber.

The following only targets the infection:

Download AdwCleaner and save it on your desktop.

• Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
• Double click on adwcleaner.exe to run the tool.
• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Confirm each time with OK.
• You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
• Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

  NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

• Run the tool by double-clicking it.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log is saved to your desktop and will automatically open.
• Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-19\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-20\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-21-1357837254-3898561885-866645120-1001\...\Policies\Explorer: [Run] "C:\Users\Kaela\AppData\Roaming\{B73D7A16-64EA-B112-4970-6D629BE5AF21}\cliconfg.exe"
HKU\S-1-5-21-1357837254-3898561885-866645120-1001\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Users\Kaela\AppData\Roaming\{B73D7A16-64EA-B112-4970-6D629BE5AF21}\cliconfg.exe
HKU\S-1-5-18\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
SearchScopes: HKU\S-1-5-21-1357837254-3898561885-866645120-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
BHO: AVG Safe Search -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -> No File
BHO-x32: AVG Safe Search -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -> No File
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> \bin\jp2ssv.dll => No File
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -  No File
FF SearchEngineOrder.1: Claro Search
FF SelectedSearchEngine: Claro Search
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @java.com/DTPlugin,version=10.3.1 -> C:\Windows\system32\npDeployJava1.dll [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\ProgramData\AVG Secure Search\FireFoxExt\18.9.0.230 => not found
CHR Plugin: (Native Client) - C:\Users\Kaela\AppData\Local\Google\Chrome\Application\51.0.2704.84\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Users\Kaela\AppData\Local\Google\Chrome\Application\51.0.2704.84\pdf.dll => No File
CHR Plugin: (AVG Internet Security) - C:\Users\Kaela\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2210_0\plugins/avgnpss.dll => No File
CHR Plugin: (Conduit Chrome Plugin) - C:\Users\Kaela\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda\2.3.15.10_0\plugins/ConduitChromeApiPlugin.dll => No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll => No File
CHR Plugin: (CouponNetwork Coupon Activator Netscape Plugin v. 5.0.0.0) - C:\Users\Kaela\AppData\Local\Google\Chrome\Application\plugins\NPcol400.dll => No File
CHR Plugin: (Coupons Inc., Coupon Printer Manager ) - C:\Users\Kaela\AppData\Local\Google\Chrome\Application\plugins\npMozCouponPrinter.dll => No File
CHR Plugin: (Google Update) - C:\Users\Kaela\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll => No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll => No File
2016-06-11 17:41 - 2016-06-11 17:41 - 00012381 _____ C:\Users\Default\# DECRYPT MY FILES #.html
2016-06-11 17:41 - 2016-06-11 17:41 - 00010510 _____ C:\Users\Default\# DECRYPT MY FILES #.txt
2016-06-11 17:41 - 2016-06-11 17:41 - 00000219 _____ C:\Users\Default\# DECRYPT MY FILES #.vbs
2016-06-11 17:41 - 2016-06-11 17:41 - 00000085 _____ C:\Users\Default\# DECRYPT MY FILES #.url
2016-06-11 17:16 - 2016-06-11 17:16 - 00012381 _____ C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.html
2016-06-11 17:16 - 2016-06-11 17:16 - 00010510 _____ C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.txt
2016-06-11 17:16 - 2016-06-11 17:16 - 00000219 _____ C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.vbs
2016-06-11 17:16 - 2016-06-11 17:16 - 00000085 _____ C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.url
2016-06-11 16:56 - 2016-06-11 16:56 - 00012381 _____ C:\ProgramData\# DECRYPT MY FILES #.html
2016-06-11 16:56 - 2016-06-11 16:56 - 00010510 _____ C:\ProgramData\# DECRYPT MY FILES #.txt
2016-06-11 16:56 - 2016-06-11 16:56 - 00000219 _____ C:\ProgramData\# DECRYPT MY FILES #.vbs
2016-06-11 16:56 - 2016-06-11 16:56 - 00000085 _____ C:\ProgramData\# DECRYPT MY FILES #.url
2016-06-11 16:18 - 2016-06-11 16:18 - 00012381 _____ C:\# DECRYPT MY FILES #.html
2016-06-11 16:18 - 2016-06-11 16:18 - 00010510 _____ C:\# DECRYPT MY FILES #.txt
2016-06-11 16:18 - 2016-06-11 16:18 - 00000219 _____ C:\# DECRYPT MY FILES #.vbs
2016-06-11 16:18 - 2016-06-11 16:18 - 00000085 _____ C:\# DECRYPT MY FILES #.url
2016-06-11 16:17 - 2016-06-11 16:17 - 00012381 _____ C:\Users\Kaela\Documents\# DECRYPT MY FILES #.html
2016-06-11 16:17 - 2016-06-11 16:17 - 00010510 _____ C:\Users\Kaela\Documents\# DECRYPT MY FILES #.txt
2016-06-11 16:17 - 2016-06-11 16:17 - 00000219 _____ C:\Users\Kaela\Documents\# DECRYPT MY FILES #.vbs
2016-06-11 16:17 - 2016-06-11 16:17 - 00000085 _____ C:\Users\Kaela\Documents\# DECRYPT MY FILES #.url
2016-06-11 16:16 - 2016-06-11 16:16 - 00012381 _____ C:\Users\Kaela\# DECRYPT MY FILES #.html
2016-06-11 16:16 - 2016-06-11 16:16 - 00010510 _____ C:\Users\Kaela\# DECRYPT MY FILES #.txt
2016-06-11 16:16 - 2016-06-11 16:16 - 00000219 _____ C:\Users\Kaela\# DECRYPT MY FILES #.vbs
2016-06-11 16:16 - 2016-06-11 16:16 - 00000085 _____ C:\Users\Kaela\# DECRYPT MY FILES #.url
2016-06-11 16:12 - 2016-06-11 16:12 - 00012381 _____ C:\Users\Kaela\Downloads\# DECRYPT MY FILES #.html
2016-06-11 16:12 - 2016-06-11 16:12 - 00012381 _____ C:\Users\Kaela\Desktop\# DECRYPT MY FILES #.html
2016-06-11 16:12 - 2016-06-11 16:12 - 00010510 _____ C:\Users\Kaela\Downloads\# DECRYPT MY FILES #.txt
2016-06-11 16:12 - 2016-06-11 16:12 - 00010510 _____ C:\Users\Kaela\Desktop\# DECRYPT MY FILES #.txt
2016-06-11 16:12 - 2016-06-11 16:12 - 00000219 _____ C:\Users\Kaela\Downloads\# DECRYPT MY FILES #.vbs
2016-06-11 16:12 - 2016-06-11 16:12 - 00000219 _____ C:\Users\Kaela\Desktop\# DECRYPT MY FILES #.vbs
2016-06-11 16:12 - 2016-06-11 16:12 - 00000085 _____ C:\Users\Kaela\Downloads\# DECRYPT MY FILES #.url
2016-06-11 16:12 - 2016-06-11 16:12 - 00000085 _____ C:\Users\Kaela\Desktop\# DECRYPT MY FILES #.url
2016-06-12 09:16 - 2013-01-30 12:53 - 00000000 __SHD C:\Users\Kaela\AppData\Roaming\{B73D7A16-64EA-B112-4970-6D629BE5AF21}
2016-06-11 17:34 - 2012-02-09 23:56 - 00000000 ___HD C:\ProgramData\{F0297D39-7A45-442F-AFF5-271488E85934}
2016-06-11 17:16 - 2016-06-11 17:16 - 0012381 _____ () C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.html
2016-06-11 17:16 - 2016-06-11 17:16 - 0010510 _____ () C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.txt
2016-06-11 17:16 - 2016-06-11 17:16 - 0000085 _____ () C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.url
2016-06-11 17:16 - 2016-06-11 17:16 - 0000219 _____ () C:\Users\Kaela\AppData\Roaming\# DECRYPT MY FILES #.vbs
2012-11-15 21:30 - 2012-11-15 21:30 - 0099384 _____ () C:\Users\Kaela\AppData\Roaming\inst.exe
2016-06-11 16:56 - 2016-06-11 16:56 - 0012381 _____ () C:\ProgramData\# DECRYPT MY FILES #.html
2016-06-11 16:56 - 2016-06-11 16:56 - 0010510 _____ () C:\ProgramData\# DECRYPT MY FILES #.txt
2016-06-11 16:56 - 2016-06-11 16:56 - 0000085 _____ () C:\ProgramData\# DECRYPT MY FILES #.url
2016-06-11 16:56 - 2016-06-11 16:56 - 0000219 _____ () C:\ProgramData\# DECRYPT MY FILES #.vbs
C:\ProgramData\# DECRYPT MY FILES #.vbs
C:\Users\Default\# DECRYPT MY FILES #.vbs
C:\Users\Kaela\# DECRYPT MY FILES #.vbs
C:\Users\Kaela\AppData\Local\Temp\ReimagePackage.exe
C:\Users\Kaela\AppData\Local\Temp\sqlite3.exe
Task: {D3150C52-E6B3-4451-8A61-B21CF7DA3A4F} - \Test TimeTrigger -> No File <==== ATTENTION
HKLM\...\regfile\DefaultIcon: C:\Windows\regedit.exe,1 <===== ATTENTION

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Kevin Zoll 309]

Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.