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Please Help with .crypted


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Hi, I'm in serious troubles, I opened this emailfrom ups and everythign is locked. I was working with company called US Global Tech and they said the ONLY thing I could do was to clean itall and start all over (my life). They clean and saved the crypted files on the desktop. I dont know how to get an unencripted version of any file. I can see Two files not infected, but I can't find their .crypted counter part. I dont havre a file that is crypted and not. Please help me. 

eternally grateful.

I also dont know how to attach the email I got.

I'm attaching one .crypted file... well I cant, it says Im not allowed to upload that kind of file.

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If the Nemucod is unable to find the encryption key then the files cannot be decrypted. If you do not have a copy of the unencrypted file then the encrypted version would not be all the helpful.

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