Casssiopeia 0 Posted June 16, 2016 Report Share Posted June 16, 2016 Hi, I'm in serious troubles, I opened this emailfrom ups and everythign is locked. I was working with company called US Global Tech and they said the ONLY thing I could do was to clean itall and start all over (my life). They clean and saved the crypted files on the desktop. I dont know how to get an unencripted version of any file. I can see Two files not infected, but I can't find their .crypted counter part. I dont havre a file that is crypted and not. Please help me. eternally grateful. I also dont know how to attach the email I got. I'm attaching one .crypted file... well I cant, it says Im not allowed to upload that kind of file. Link to post Share on other sites
Casssiopeia 0 Posted June 16, 2016 Author Report Share Posted June 16, 2016 I found the files, but nemucod says it can't find the key. Link to post Share on other sites
Kevin Zoll 309 Posted June 16, 2016 Report Share Posted June 16, 2016 If the Nemucod is unable to find the encryption key then the files cannot be decrypted. If you do not have a copy of the unencrypted file then the encrypted version would not be all the helpful. Link to post Share on other sites
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