Cant get surf protection to download

[t.j. 0]

Windows 10, mcafee anti virus sweet,

i renewed my subscription but it is not down loadding the serf protection, behavior blocker or file guard.

[Mikołaj R. 11]

Hi t.j.,

That should help:

1. Right-click on the Start button.

2. Select Command Prompt (Admin) from the menu.

3. Type in sc delete epp and then press Enter on your keyboard.

4. Restart your computer by right-clicking on the Start button, going to Shut down or sign out, and selecting Restart.

Mikołaj