samspoker

New EIS update blocks Win7 Homegroup

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Got the new EIS update this morning and suddenly the computers on my home network won't talk to each other. (Win7 x64 home premium and win7 x86 home basic on a netbook).

 

After a frustrating hour I eventually did the following:

 

Completely uninstall EIS from both computers.

Re-establish my homegroup configurations and ensure they were working

Re-install EIS on both computers.

Both computers again stopped talking to each other.

 

It seems the firewall is to blame.  If I disable the firewall on both computers then they are able to access each other.  I can live with this for the time being but it's inconvenient everytime I want to move files around.

 

I'd appreciate a recommendation for firewall settings to solve the problem.  Even better - fix the default behaviour to work as it did before.

 

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Please try the following and let me know if that helps:

  • Open Emsisoft Internet Security.
  • Click on Settings in the menu at the top.
  • Click on the Factory defaults button near the upper-right.
  • Make sure that only the option labeled Global firewall rules is selected.
  • Click the OK button to apply the changes.

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It didn't work.  I reset global firewall rules and then refreshed the "network" screen of windows explorer.  The two computers couldn't even see each other (they showed only themselves.)   Disabling the firewall (or just "pausing" protection) caused the network to be visible again (after doing a refresh).

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There is currently a bug in the firewall in EIS which is causing some applications to be unable to connect to the network. Our developers are working on a fix to this issue. Right now the only workaround is to turn off the firewall when needed.

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We have just published a new beta that we hope will address these issues with the firewall blocking things it shouldn't. Here's how to install it if you would like to try it:

  • Open Emsisoft Internet Security.
  • Click on Settings in the menu at the top.
  • Click on Updates in the menu at the top.
  • On the left, under Update Settings, click on the box to the right of Update feed and select Beta from the list.
  • Click on the Update now button on the right side.

Please be sure to let us know if you have any feedback about the beta.

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