samspoker 0 Posted June 22, 2016 Report Share Posted June 22, 2016 Got the new EIS update this morning and suddenly the computers on my home network won't talk to each other. (Win7 x64 home premium and win7 x86 home basic on a netbook). After a frustrating hour I eventually did the following: Completely uninstall EIS from both computers. Re-establish my homegroup configurations and ensure they were working Re-install EIS on both computers. Both computers again stopped talking to each other. It seems the firewall is to blame. If I disable the firewall on both computers then they are able to access each other. I can live with this for the time being but it's inconvenient everytime I want to move files around. I'd appreciate a recommendation for firewall settings to solve the problem. Even better - fix the default behaviour to work as it did before. Quote Link to post Share on other sites
GT500 854 Posted June 22, 2016 Report Share Posted June 22, 2016 Please try the following and let me know if that helps: Open Emsisoft Internet Security. Click on Settings in the menu at the top. Click on the Factory defaults button near the upper-right. Make sure that only the option labeled Global firewall rules is selected. Click the OK button to apply the changes. Quote Link to post Share on other sites
samspoker 0 Posted June 22, 2016 Author Report Share Posted June 22, 2016 It didn't work. I reset global firewall rules and then refreshed the "network" screen of windows explorer. The two computers couldn't even see each other (they showed only themselves.) Disabling the firewall (or just "pausing" protection) caused the network to be visible again (after doing a refresh). Quote Link to post Share on other sites
Peter2150 45 Posted June 22, 2016 Report Share Posted June 22, 2016 Are all the networks where the computers need to talk set to private network? Just so you know I see the same issue here. Quote Link to post Share on other sites
samspoker 0 Posted June 22, 2016 Author Report Share Posted June 22, 2016 Yes, they're set to "home network" (if that's what you're asking.) Not "work" or "public". They're sharing a local router. Quote Link to post Share on other sites
Peter2150 45 Posted June 22, 2016 Report Share Posted June 22, 2016 Okay, basically same here Quote Link to post Share on other sites
watsonm 0 Posted June 23, 2016 Report Share Posted June 23, 2016 I had the same. Spent a few hours going round in circles re establishing a homegroup but it is not properly sorted. Quote Link to post Share on other sites
GT500 854 Posted June 23, 2016 Report Share Posted June 23, 2016 There is currently a bug in the firewall in EIS which is causing some applications to be unable to connect to the network. Our developers are working on a fix to this issue. Right now the only workaround is to turn off the firewall when needed. Quote Link to post Share on other sites
GT500 854 Posted June 29, 2016 Report Share Posted June 29, 2016 We have just published a new beta that we hope will address these issues with the firewall blocking things it shouldn't. Here's how to install it if you would like to try it: Open Emsisoft Internet Security. Click on Settings in the menu at the top. Click on Updates in the menu at the top. On the left, under Update Settings, click on the box to the right of Update feed and select Beta from the list. Click on the Update now button on the right side. Please be sure to let us know if you have any feedback about the beta. Quote Link to post Share on other sites
samspoker 0 Posted June 29, 2016 Author Report Share Posted June 29, 2016 The beta seems to have fixed the problem. Quote Link to post Share on other sites
GT500 854 Posted June 30, 2016 Report Share Posted June 30, 2016 Thanks for letting us know. Quote Link to post Share on other sites
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