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Virus Removal


tbrown68
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Yes you did it just fine! Run HiJackFree again and place a check next to this line

O2 - BHO: - {AE7CD045-E861-484f-8273-0445EE161910} -

and check the box to delete.

It looks like your Adobe may be out dated be sure to update it.

Reboot, update a2 run a quick scan and post the log.

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Yes you did it just fine! Run HiJackFree again and place a check next to this line

O2 - BHO: - {AE7CD045-E861-484f-8273-0445EE161910} -

and check the box to delete.

It looks like your Adobe may be out dated be sure to update it.

Reboot, update a2 run a quick scan and post the log.

I ran HiJackFree and didn't see that line. I tried to update Adobe, and it gave me a print spool error. I stopped the update, rebooted and reran a2. No issues detected. Here is the log:

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OK please get HiJack This!

Note: You should only use HijackThis if you have advanced computer knowledge or if you are under the direction of someone who does. Improper usage of this program can cause problems with how your computer operates.

To use HijackThis, download the file double-click on the saved file. When it runs it will prompt you to extract hijackthis.exe to C:\Program Files\Trend Micro\HijackThis. DO NOT install to another location. When it is done installing, HijackThis will automatically launch. When the license agreement appears, select I accept and then click on the Do a system scan only button. When the scan is complete, click on the Save Log button to create a log of your information.

Please attach that log in your next reply, let me know how your running.

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OK please get HiJack This!

Note: You should only use HijackThis if you have advanced computer knowledge or if you are under the direction of someone who does. Improper usage of this program can cause problems with how your computer operates.

To use HijackThis, download the file double-click on the saved file. When it runs it will prompt you to extract hijackthis.exe to C:\Program Files\Trend Micro\HijackThis. DO NOT install to another location. When it is done installing, HijackThis will automatically launch. When the license agreement appears, select I accept and then click on the Do a system scan only button. When the scan is complete, click on the Save Log button to create a log of your information.

Please attach that log in your next reply, let me know how your running.

Seems to be running OK. I still cannot update Adobe due to print spool error.

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HJT log looks fine. Print spool errors are usually involving the printer. If you have an install disk for any printer software, try reinstalling it, or see what support for the printer has to offer. Adobe 7 is a security risk so it is important to get updated.

We must now clear infected System Restore points. Now go to Start>Help and Support > Undo Changes to Your System or System Restore depending on the make of your PC. Click on what ever will open the System Restore box. You will see two options, Choose Create a System Restore Point. Give it a name like Clean Restore Point and today's date. Now if you need to use it you have it.

Many infections can be avoided with an added layer of prevention. All recommended programs are free and easy on system resources. You should install them as part of your protection arsenal. Keep your a2 updated and scan regularly. You will also need at least one other scanning program MBAM or SuperAntiSpyware are good and there are several other excellent programs with free and paid versions. Read the overviews of what each program below does so you have an understanding of their importance and how to use.

A firewall and anti-virus are also essential. The Windows firewall in XP and Vista is not sufficient.

Preform Windows Updates monthly on the second Tuesday or use automatic updates, and use your scanners weekly at the least. Always update before you scan.

Keep other software known for vulnerabilities updated also. Use the Secunia Inspector free scan to identify risks in outdated versions.

Spybot Search & Destroy Be sure to immunize! This is the best feature of the program IMO.

SpywareBlaster from Javacool Software

WinPatrol by BillPStudios

SiteHound by FireTrust

hpHosts

The windows firewall is not sufficient to protect. It doesn't monitor outgoing traffic and this is a must. I use and recommend Online Armor Free

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread

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