Raynor

Beta 11.9.0.6513: Network issue solved, but now: pesky recurring firewall alerts

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With the new beta, the network connectivity issue (homegroup and normal network shares inaccessible) that

has been discussed here quite a bit recently is solved for me as well. I can access my network shares again without disabling

the EIS firewall.

 

BUT:

 

Now I'm getting constant, recurring and thus very annoying firewall alerts whenever I start Firefox.

Clicking on "Allow all connections" does not help, I'm getting an alert again (for another port) the next time I start Firefox.

Please see the attached screenshots 1 & 2 for reference.

 

Note that my Firewall is set to "ASK" for all connections in the automatic rule settings in the advanced configuration

(all four dropdown fields are set to "Ask").

 

Also note that there already is a rule for Firefox allowing all connections, inbound and outbound (see screenshot 3).

 

I also get a similar alert for Logitech SetPoint on Windows startup.

 

Seems like the fixes in the beta have turned the firewall into something a bit too overzealous :P

 

EDIT: This also happens when starting Mozilla Thunderbird.

 

EDIT #2: This quickly became so annoying that I had to switch back to the stable version (now the alerts are gone again - as expected).

Having to disable the firewall for the time being is less of a hassle than getting bombarded with firewall alerts. :blink:

This Beta is a dud :D:lol:

 

 

Thanks and all the best,

raynor

 

PS: My OS: Windows 10 x64

 

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Lets get some debug logs:

  • Open Emsisoft Internet Security from the icon on your desktop.
  • In the 4 little gray boxes at the bottom, move your mouse into the one that says Support, and click anywhere in that gray box.
  • At the bottom, turn on the option that says Enable advanced debug logging.
  • Either click on Overview in the menu at the top, or close the Emsisoft Internet Security window.
  • Reproduce the issue you are having.
  • Once you have reproduced the issue, open Emsisoft Internet Security again, and click on the gray box for Support again.
  • Click on the button that says Send an email.
  • Select the logs in the left that show today's dates.
  • Fill in the e-mail contact form with your name, your e-mail address, and a description of what the logs are for (if possible please leave a link to the topic on the forums that the logs are related to in your message).
  • If you have any screenshots or another file that you need to send with the logs, then you can click the Attach file button at the bottom (only one file can be attached at a time).
  • Click on Send now at the bottom once you are ready to send the logs.
Important: Please be sure to turn debug logging back off after sending us the logs. There are some negative effects to having debug logging turned on, such as reduced performance and wasting hard drive space, and it is not recommended to leave debug logging turned on for a long period of time unless it is necessary to collect debug logs.

Please note that if you have a lot of debugs logs, then you should not send all of them. There is a size limit, and currently there is no error if the message is rejected due to the size being too large. Normally we only need one copy of the 4 or 5 different logs that have been saved after the time you reproduced the issue (the list shows what time each log was saved). Those logs have the following names:

  • Security Center
  • Protection Service
  • Real-Time Protection
  • Firewall
  • Logs database (contains the logs you can view in Emsisoft Internet Security by clicking on Logs at the top of the window).

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Having the same issue as well. For SkypeHost.exe, HexChat.exe, etc. Basically, every time I start my computer and launch the program, Emsisoft asks me what I want to do. I click "Allow all connections", for the process and then it goes away. However, it comeback after a reboot, as if it didn't save the settings. I'll grab debug logs tonight and post them here.

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Unfortunately, I am a bit short on time right now. I have switched back to the delayed feed for the time being.

I can't experiment with betas / debug logs right now. The firewall issue has already eaten up enough of my time :unsure:.

 

You guys should really be able to reproduce the issue, as four people have already confirmed it.

(Me, "fax", "Aura" and "herisson" in this thread http://support.emsisoft.com/topic/22472-firewall-blocking-things-it-shouldnt/).

 

Use Win 10 x64 (fully updated), set the firewall to "always ask" (i.e. turn off automatic rule creation for both signed and unsigned apps),

and have recurring popups for different ports on program startup even though "allow always" was already clicked multiple times before

and there already is a "allow all" rule for that program.

 

IF there should really be a need for further debug logs etc. I might be able to provide them at some later time perhaps,

but right now I'm on the delayed feed and out of time :wacko:.

 

Sorry, and thanks for your understanding :unsure:

Raynor

 

EDIT: Thanks @Aura for providing the logs, makes me feel less bad :)

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We released 11.9.0.6513 as a stable build on Thursday evening (or Friday morning, depending on your time zone). A fix was supposed to have been included for the rules issue that you guys have reported, so please let me know whether or not everything has indeed been fixed.

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