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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Run: [] => [X]
SearchScopes: HKU\S-1-5-21-3104866962-3908348715-1408370962-1001 -> {B5D55817-668F-4239-88AB-18DF0D002E43} URL = 
CHR HomePage: Default -> hxxp://www.trovi.com/?gd=&ctid=CT3331217&octid=EB_ORIGINAL_CTID&ISID=MA69AA532-CA8C-4F89-8DF8-19D3809A2747&SearchSource=55&CUI=&UM=6&UP=SP97C0B145-B78D-4728-BA13-BFC892388078&SSPV=
CHR StartupUrls: Default -> "hxxp://www.trovi.com/?gd=&ctid=CT3330390&octid=EB_ORIGINAL_CTID&ISID=MA262AD72-9510-4FF4-B7DE-854B6CB0B1CA&SearchSource=55&CUI=&UM=6&UP=SP4192AEA2-59E8-4365-8370-8D15241F341F&SSPV=","hxxps://www.google.com/","hxxp://support.google.com/chrome/bin/answer.py?hl=en&answer=95417","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=13.3.0.17&sap=hp","hxxp://www.google.com/","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=14.0.2.14&pid=avg&sg=&sap=hp","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=14.2.0.1&pid=avg&sg=&sap=hp","hxxp://www.delta-search.com/?affID=119556&babsrc=HP_ss&mntrId=c4f6de9e000000000000924ce5343f47","hxxp://search.conduit.com/?ctid=CT3289847&SearchSource=48&CUI=UN37699238881862015&UM=2","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=15.3.0.11&pid=avg&sg=0&sap=hp","hxxp://www.google.com/","hxxp://www.handiquilter.com/media/pdf/manuals/HQ_Sixteen_User_Manual_8-26-09-WEB.pdf"
S3 akshasp; C:\Windows\system32\DRIVERS\akshasp.sys [60488 2013-08-09] (SafeNet Inc.)
S3 akshhl; C:\Windows\system32\DRIVERS\akshhl.sys [63944 2013-08-09] (SafeNet Inc.)
S3 aksusb; C:\Windows\system32\DRIVERS\aksusb.sys [303624 2013-08-09] (SafeNet Inc.)
R1 BdfNdisf; C:\Windows\system32\DRIVERS\bdfndisf6.sys [107496 2016-02-16] (BitDefender LLC)
R1 bdfwfpf; C:\Program Files\Lavasoft\Ad-Aware Antivirus\Firewall Engine\1.6.1.0\Drivers\bdfwfpf.sys [115800 2016-02-16] (BitDefender LLC)
S3 Trufos; C:\Windows\System32\DRIVERS\Trufos.sys [485512 2016-04-28] (BitDefender S.R.L.)
2016-07-07 18:07 - 2016-07-07 18:07 - 00000000 ____D C:\Program Files\Common Files\Lavasoft
2016-07-07 13:38 - 2016-07-08 08:01 - 00002411 _____ C:\Users\Public\Desktop\Ad-Aware Antivirus.lnk
2016-07-07 08:12 - 2016-07-07 08:12 - 00000000 ____D C:\ProgramData\BitDefender
2016-07-07 07:50 - 2016-07-07 07:50 - 00000000 ____D C:\Users\roscoep\AppData\Roaming\Lavasoft
2016-07-07 07:49 - 2016-07-07 07:49 - 00000000 ____D C:\Users\roscoep\AppData\Roaming\LavasoftStatistics
2016-07-07 07:49 - 2016-02-16 16:52 - 01061776 _____ (BitDefender S.R.L.) C:\WINDOWS\system32\bdsmtpp.dll
2016-07-07 07:49 - 2016-02-16 16:52 - 00209984 _____ (BitDefender) C:\WINDOWS\system32\BdFirewallSDK.dll
2016-07-07 07:49 - 2016-02-16 16:52 - 00195016 _____ (BitDefender) C:\WINDOWS\system32\httproxy.dll
2016-07-07 07:49 - 2016-02-16 16:52 - 00156936 _____ C:\WINDOWS\system32\bdfwcore.dll
2016-07-07 07:49 - 2016-02-16 16:52 - 00155912 _____ (BitDefender S.R.L.) C:\WINDOWS\system32\bdpop3p.dll
2016-07-07 07:49 - 2016-02-16 16:52 - 00122928 _____ (BitDefender) C:\WINDOWS\system32\OEMbdpredir.dll
2016-07-07 07:49 - 2016-02-16 16:52 - 00096160 _____ (BitDefender) C:\WINDOWS\system32\bdpredir.dll
2016-07-07 07:47 - 2016-07-07 07:47 - 00000000 ____D C:\Program Files\Lavasoft
2016-07-07 20:57 - 2014-11-04 08:38 - 00000000 ____D C:\Program Files\SUPERAntiSpyware
2016-07-07 18:07 - 2015-11-01 22:16 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Lavasoft
2014-10-17 11:04 - 2014-12-10 10:24 - 32372200 _____ (McAfee) C:\Program Files (x86)\Common Files\lpuninstall.exe
2015-06-19 20:35 - 2015-07-19 12:29 - 0007601 _____ () C:\Users\roscoep\AppData\Local\resmon.resmoncfg
2013-12-20 17:30 - 2013-12-20 17:30 - 0000057 _____ () C:\ProgramData\Ament.ini
2015-11-19 10:47 - 2015-11-19 10:47 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-04-05 10:47 - 2016-02-21 12:51 - 0000614 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc
2014-02-26 16:15 - 2014-02-26 16:16 - 0000001 _____ () C:\ProgramData\SRTCTUacSts.txt
Task: {9702F3DD-5FC1-4900-A404-20009B5BD7FB} - \Optimize Start Menu Cache Files-S-1-5-21-3104866962-3908348715-1408370962-501 -> No File <==== ATTENTION
Task: {9E241109-DF22-4F78-BD44-1A6363D28C5F} - \Optimize Start Menu Cache Files-S-1-5-21-3104866962-3908348715-1408370962-1001 -> No File <==== ATTENTION
2016-06-10 12:35 - 2016-06-10 12:35 - 04127480 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareShellExtension.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 09584864 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareTray.exe
2016-06-10 12:36 - 2016-06-10 12:36 - 03420880 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\RCF.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00146184 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_filesystem-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00030464 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_system-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00068872 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_date_time-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00124672 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_thread-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00539392 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_locale-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00040192 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_chrono-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 02485992 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\HtmlFramework.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00871672 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareTrayDefaultSkin.dll
Reg: reg delete "HKEY_USERS\S-1-5-21-3104866962-3908348715-1408370962-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLETASKMGR" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-3104866962-3908348715-1408370962-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLEREGISTRYTOOLS" /f
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.
  • Run the tool by double-clicking it.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

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Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Run: [AdAwareTray] => C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareTray.exe [9584864 2016-06-10] ()
HKLM\...\Run: [] => [X]
CHR HomePage: Default -> hxxp://www.trovi.com/?gd=&ctid=CT3331217&octid=EB_ORIGINAL_CTID&ISID=MA69AA532-CA8C-4F89-8DF8-19D3809A2747&SearchSource=55&CUI=&UM=6&UP=SP97C0B145-B78D-4728-BA13-BFC892388078&SSPV=
CHR StartupUrls: Default -> "hxxp://www.trovi.com/?gd=&ctid=CT3330390&octid=EB_ORIGINAL_CTID&ISID=MA262AD72-9510-4FF4-B7DE-854B6CB0B1CA&SearchSource=55&CUI=&UM=6&UP=SP4192AEA2-59E8-4365-8370-8D15241F341F&SSPV=","hxxps://www.google.com/","hxxp://support.google.com/chrome/bin/answer.py?hl=en&answer=95417","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=13.3.0.17&sap=hp","hxxp://www.google.com/","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=14.0.2.14&pid=avg&sg=&sap=hp","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=14.2.0.1&pid=avg&sg=&sap=hp","hxxp://www.delta-search.com/?affID=119556&babsrc=HP_ss&mntrId=c4f6de9e000000000000924ce5343f47","hxxp://search.conduit.com/?ctid=CT3289847&SearchSource=48&CUI=UN37699238881862015&UM=2","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=15.3.0.11&pid=avg&sg=0&sap=hp","hxxp://www.google.com/","hxxp://www.handiquilter.com/media/pdf/manuals/HQ_Sixteen_User_Manual_8-26-09-WEB.pdf"
2016-07-11 16:39 - 2016-07-11 16:39 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Lavasoft
2016-07-11 16:39 - 2016-07-11 16:39 - 00000000 ____D C:\Program Files\Lavasoft
AdAwareInstaller (Version: 11.11.898.9090 - Lavasoft) Hidden
AdAwareUpdater (Version: 11.11.898.9090 - Lavasoft) Hidden
AntimalwareEngine (Version: 3.0.129.0 - Lavasoft) Hidden
AntispamEngine (Version: 2.4.4263.0 - Lavasoft) Hidden
AvcEngine (Version: 3.11.12293.0 - Lavasoft) Hidden
2016-06-10 12:31 - 2016-06-10 12:31 - 00730496 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareService.exe
2016-06-10 12:36 - 2016-06-10 12:36 - 00146184 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_filesystem-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00068872 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_date_time-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00030464 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_system-vc140-mt-1_61.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 11652856 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareServiceKernel.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00124672 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_thread-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 01005824 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_regex-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 03420880 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\RCF.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00040192 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_chrono-vc140-mt-1_61.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00976624 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareActivation.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00575744 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareApplicationUpdater.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00842480 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareGamingMode.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00113896 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareReset.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00135904 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareTime.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01050880 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareDefinitionsUpdater.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00906512 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareDefinitionsUpdaterScheduler.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01110256 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareIgnoreList.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00268016 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareQuarantine.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01638656 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareAntiMalwareEngine.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00227584 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareAntiRootkitEngine.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01191160 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareScannerHistory.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01387752 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareScanner.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00039680 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_timer-vc140-mt-1_61.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01031416 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareScannerScheduler.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01198848 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareRealTimeProtection.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 02679544 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareIncompatibles.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01529576 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareAntiSpam.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01464048 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareAntiPhishing.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 03473144 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareParentalControl.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 03136248 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareWebProtection.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01332984 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareEmailProtection.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00073480 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_iostreams-vc140-mt-1_61.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01918208 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareNetworkProtection.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01037544 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwarePromo.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00469736 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareFeedback.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 03164416 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareThreatWorkAlliance.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01319656 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwarePinCode.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01039592 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareNotice.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01605360 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareAvcEngine.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 01175824 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareRealTimeProtectionHistory.dll
2016-06-10 12:35 - 2016-06-10 12:35 - 00539376 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareStatistics.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 09584864 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareTray.exe
2016-06-10 12:36 - 2016-06-10 12:36 - 00539392 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\boost_locale-vc140-mt-1_61.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 02485992 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\HtmlFramework.dll
2016-06-10 12:36 - 2016-06-10 12:36 - 00871672 _____ () C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.11.898.9090\AdAwareTrayDefaultSkin.dll
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Fixlog.txtRan the fix 

 

Then adaware started to reinstall itself, all by itself.  I cancelled the installation but there seems to be some files still on the system - when I try to uninstall it I get an Error 1721 stating that there's a problem wth the uninstall command.  I'm running Adwcleaner & JRT again and will post resutls shortly. 

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Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

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Something is still hanging up.  I ran EEK and nothing found.  Tried to run FRST and the program is stuck in a cycle of updating - starts to update, completes update, then starts to update, completes update, etc.  Had to stop using Task Manager.  Removed app, rebooted, redownloaded app, but it still cycles.  

Help!  

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

CHR HomePage: Default -> hxxp://www.trovi.com/?gd=&ctid=CT3331217&octid=EB_ORIGINAL_CTID&ISID=MA69AA532-CA8C-4F89-8DF8-19D3809A2747&SearchSource=55&CUI=&UM=6&UP=SP97C0B145-B78D-4728-BA13-BFC892388078&SSPV=
CHR StartupUrls: Default -> "hxxp://www.trovi.com/?gd=&ctid=CT3330390&octid=EB_ORIGINAL_CTID&ISID=MA262AD72-9510-4FF4-B7DE-854B6CB0B1CA&SearchSource=55&CUI=&UM=6&UP=SP4192AEA2-59E8-4365-8370-8D15241F341F&SSPV=","hxxps://www.google.com/","hxxp://support.google.com/chrome/bin/answer.py?hl=en&answer=95417","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=13.3.0.17&sap=hp","hxxp://www.google.com/","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=14.0.2.14&pid=avg&sg=&sap=hp","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=14.2.0.1&pid=avg&sg=&sap=hp","hxxp://www.delta-search.com/?affID=119556&babsrc=HP_ss&mntrId=c4f6de9e000000000000924ce5343f47","hxxp://search.conduit.com/?ctid=CT3289847&SearchSource=48&CUI=UN37699238881862015&UM=2","hxxp://isearch.avg.com/?cid={2EA9117B-C3F3-494B-8922-A5061C595B6D}&mid=88f6bd39532c47d09dd278a997c39dfe-4eea1670b9e889e4746b390ea1482474135914a1〈=en&ds=AVG&pr=pr&d=2013-01-12%2016:11:43&v=15.3.0.11&pid=avg&sg=0&sap=hp","hxxp://www.google.com/","hxxp://www.handiquilter.com/media/pdf/manuals/HQ_Sixteen_User_Manual_8-26-09-WEB.pdf"
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Trovi is still listed in the Chrome dHomepage and Startup URLs default.

The Google Chrome Cleanup Tool should have removed those.

Otherwise your logs look fine.

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Trovi is still listed in the Chrome Hompage and Startup URLs settings. You will have to manually reset those in Chrome Settings.

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Got the blue screen of death so was able to restore the system back to 7/20.  Something is hanging it up and don't know what to do now.  Was able to run FRST and EEK (took an hour to complete).  EEK shows nothing.  FRST files attached.  Delays when rebooting and opening programs. 

Addition.txtFRST.txt

Any help is most appreciated.

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Your logs look fine.

Let's try resetting some areas of Windows to their defaults.

Download Windows Repair by Tweaking.com http://www.tweaking.com/content/page/windows_repair_all_in_one.html to your desktop. Use the direct download link for the Portable version of Windows Repair by Tweaking.com

  • Double-click "tweaking.com_windows_repair_aio.zip" and extract the "Tweaking.com - Windows Repair" folder to your desktop.
  • Now open this folder and double-click "Repair_Windows.exe".
  • Click the "Repairs" tab on the far right.
  • Click the "Open Repairs" button (bottom right)

Note: When asked if you would like to create a restore point. It is recommended just in-case something does not go as planned.

  • Click "Unselect All"
  • Put a checkmark in the following items:
    • 01 - Reset Registry Permissions
    • 02 - Reset File Permissions
    • 03 - Reset Service Permissions
    • 04 - Register System Files
    • 05 - Repair WMI
    • 10 - Remove Policies Set By Infections
    • 19 - Repair Volume Shadow Copy Service
    • 26 - Restore Important Windows Services
    • 27 - Set Windows Services To Default Startup
    • 28.01 - Repair Windows 8/10 App Store
    • 28.02 - Repair Windows 8/10 App Store (Completely Reset App Store)
    • 29 - Repair Windows 8/10 Component Store
    • 30 - Repair Windows 8/10 COM+ Unmarshalers
    • 31 - Repair Windows 'New' Submenu
    • 32 - Restore UAC (User Account Control) Settings
    • 33 - Repair Performance Counters

Note: Leave everything else unchecked

  • Put a checkmark in "Restart System When Finished"
  • Now click the "Start" button (bottom right)

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Tried running it on Tuesday and it failed.  But tried again and this time It completed!!  And it seems to be much better.  Still a bit of lag between processes and takes a lot of time on reboot but at least its working.  Thanks! 

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Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.
When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double-click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • Click "Options" and choose "Advanced"
  • Uncheck "Only delete files in Windows Temp folders older than 24 hours"
  • Then go back to "Cleaner" and click the "RunCleaner" button.
  • Exit CCleaner.
You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Articles to Read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.

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