euiroda 0 Posted July 9, 2016 Report Share Posted July 9, 2016 Hi Unfortunately, the machine is infected with a virus and my files are encrypted. It would be very important to be readable files, decoding would you need help. original: topic.nfo infected: topic.nfo.id-B652C084.{[email protected]}.crypt thank you Link to post Share on other sites
Kevin Zoll 309 Posted July 11, 2016 Report Share Posted July 11, 2016 Hello, It is not possible to decrypt the files. I can help clean up the infection itself. Let's get started: Install and Run Emsisoft Emergency Kit (EEK):Double click EmergencyKitScanner.exe to install EEK When the installation of EEK is complete the Emergency Kit scanner will run. NOTE: Make sure to enable PUPs detection. Click "Yes" to Update Emsisoft Emergency Kit Under "Scan" click-on "Malware Scan". IMPORTANT: Do not quarantine or delete anything. We just want the scan log without anything being quarantined or deleted. Save the scan log somewhere that you can find it. Exit Emsisoft Emergency Kit. Run Farbar Recovery Scan Tool (FRST):Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. Farbar Recovery Scan Tool will produce the following logs: FRST.txt Addition.txt Create a new topic in our Help, my PC is infected! forum and attach the following logs to your post:Emsisoft Emergency Kit log (C:\EEK\Reports\) FRST.txt Addition.txt (NOTE: if you need to attach the logs to a reply to an existing topic, then you will need to use the More Reply Options button to the lower-right of where you type in your reply in order to see the controls for attaching files) The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. Link to post Share on other sites
Kevin Zoll 309 Posted July 14, 2016 Report Share Posted July 14, 2016 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread. Link to post Share on other sites
Recommended Posts