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My PC is infected with downloader.dromedan


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Please help me and guide me through a prober clean up process.

Norton detects on each reboot : c\windows\temp\cs1.tmp and contains threat downloader.dromedan.

I did at first run spyhunter, where some pup's where removed.

I,m stuck in finding the threat myself.
​Attached the required file.

 

 

scan_160722-120304.txt

FRST_22-07-2016_11-23-42.txt

Addition_22-07-2016_11-23-42.txt

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Do the following:

Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.
  • Run the tool by double-clicking it.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
Copy the below code to Notepad; Save As fixlist.txt to your Desktop.
HKU\S-1-5-21-2975061903-901088004-588675425-1001\...\Policies\Explorer: [NoLowDiskSpaceChecks] 1
HKU\S-1-5-21-2975061903-901088004-588675425-1001\...\Policies\Explorer: [LinkResolveIgnoreLinkInfo] 1
HKU\S-1-5-21-2975061903-901088004-588675425-1001\...\Policies\Explorer: [NoResolveSearch] 1
HKU\S-1-5-21-2975061903-901088004-588675425-1001\...\Policies\Explorer: [NoInternetOpenWith] 1
HKU\S-1-5-21-2975061903-901088004-588675425-1001\...\MountPoints2: {a9e3e0fa-0bc3-11e2-a949-90e6ba00aa20} - "H:\gon_client\win\gon_client.exe" 
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Heimdal.lnk [2015-08-17]
ShortcutTarget: Heimdal.lnk -> C:\Program Files (x86)\Heimdal\Client\HeimdalAgent.exe (No File)
URLSearchHook: HKU\S-1-5-21-2975061903-901088004-588675425-1001 - (No Name) - {F3FEE66E-E034-436a-86E4-9690573BEE8A} - No File
BHO: No Name -> {5347542D-5637-006A-76A7-7A786E7484D7} -> No File
BHO-x32: CmjBrowserHelperObject Object -> {6FE6A929-59D1-4763-91AD-29B61CFFB35B} -> No File
Toolbar: HKU\.DEFAULT -> No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} -  No File
Toolbar: HKU\S-1-5-21-2975061903-901088004-588675425-1001 -> No Name - {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} -  No File
Toolbar: HKU\S-1-5-21-2975061903-901088004-588675425-1001 -> No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} -  No File
Toolbar: HKU\S-1-5-21-2975061903-901088004-588675425-1001 -> No Name - {5347542D-5637-006A-76A7-7A786E7484D7} -  No File
2016-07-16 10:15 - 2016-07-17 11:43 - 00000000 ___HD C:\ZL9TlkUXmxbPvj8U
2016-07-10 18:09 - 2016-07-10 18:09 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign5c38e85b9c3a93df
2016-07-10 18:09 - 2016-07-10 18:09 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign260b7a0afaf5ca6e
2016-07-10 17:55 - 2016-07-10 17:55 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign61e22f2dd32f29ce
2016-07-10 17:55 - 2016-07-10 17:55 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign23c60a4181ea2f06
2016-07-10 17:50 - 2016-07-10 17:50 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign67516feac50962dc
2016-07-10 17:50 - 2016-07-10 17:50 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign250ca309ed0db1b3
2016-07-10 17:38 - 2016-07-10 17:38 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign970674132bc9e972
2016-07-10 17:38 - 2016-07-10 17:38 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign84333d5668f199fa
2016-07-07 18:31 - 2016-07-07 18:31 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign21c798f4372d083d
2016-07-07 18:31 - 2016-07-07 18:31 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign040c0453164d0cf8
2016-07-07 17:48 - 2016-07-07 17:48 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsignb13423cb8e202fac
2016-07-07 17:48 - 2016-07-07 17:48 - 00000000 ____D C:\Users\Jan\AppData\Local\Tempzxpsign259572f0f8e5b3ff
2013-08-03 12:44 - 2013-08-03 12:44 - 0000037 ___SH () C:\Users\Jan\AppData\Local\70149b02515b3bb20dd492.47983420
2013-10-02 22:04 - 2013-10-06 15:21 - 0001456 _____ () C:\Users\Jan\AppData\Local\Adobe Save for Web 12.0 Prefs
2011-06-08 20:33 - 2011-06-08 20:34 - 0000000 _____ () C:\Users\Jan\AppData\Local\{A21DC5AA-B860-4973-97EF-42D4DFFBFAD4}
C:\Users\Jan\Manager.exe
C:\Users\Jan\temp.dat
C:\Windows\Tasks\At1.job
CustomCLSID: HKU\S-1-5-21-2975061903-901088004-588675425-1001_Classes\CLSID\{0E270DAA-1BE6-48F2-AC49-78F0DE19A1AF}\InprocServer32 -> %%systemroot%%\system32\shell32.dll => No File
Task: {01F27FF4-FA61-4089-A41E-64426002C62B} - System32\Tasks\{20A4EC54-7F08-48D9-B1FE-6DA958BCED51} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Digits_lrg.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {04945353-DF83-4715-B176-255A1ECE5A47} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {06EE2F1F-BB5A-4F14-B697-2C307CD58911} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {0AD09432-2673-44A9-8419-FC33BAF83665} - System32\Tasks\{311B8C4C-6381-47D1-BCE4-DFE1CD0FED46} => pcalua.exe -a "H:\Driver-update\Excel tools POP V.5\pup6vba.exe" -d "H:\Driver-update\Excel tools POP V.5"
Task: {112FA190-1334-40C9-8DFF-21B4F57AE65B} - System32\Tasks\{53BD80AD-2436-41F3-9E38-458D3FFB56B9} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Numbers-Typewriter_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {28425A89-F6AC-4A99-B21D-371AA86B7EF7} - System32\Tasks\CreateChoiceProcessTask => C:\Windows\System32\browserchoice.exe
Task: {29193DA3-E31C-457F-B6B3-6472BBE7F413} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {406072EC-1E56-4FF9-BF12-96D8B96BB475} - System32\Tasks\{B8098A10-C74D-44B8-88D6-AAF35921A866} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Document_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {4982E56B-FE7E-4046-954F-21AE65CA7900} - System32\Tasks\{C68221D3-E77F-4516-A723-8AA5C41ABC41} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Numbers-Stencil_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {501D7AA5-75E5-4BD2-9EED-4D0FEA6242AD} - System32\Tasks\{050E9DC8-EA0C-4339-9184-F8D15B7E2269} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Smiley_2_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {518D267F-0DB0-4C9A-B6B8-95A820BF3DEE} - System32\Tasks\{EEB1F855-30AF-4EA2-A0EC-27E9D3F7122C} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_KeyboardNumbers_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {5D7D5775-41B5-4295-B2BA-B8B60741345C} - System32\Tasks\{4875E050-041A-4EBB-933A-20476099D945} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Cursorsbw.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {5E3DF6C4-EF8E-45E1-87A2-90CE6C708709} - System32\Tasks\{D8A0AA1E-D34B-45D8-91BD-FF290FE57349} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Education2_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {6264A4E3-2F30-49D1-9EB8-8F398515F883} - System32\Tasks\{8E8C0664-1351-44B5-A467-EF651228515D} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Callouts-SnagIt81_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {6778335D-304E-4ACF-9EDE-A4CF79D5F128} - System32\Tasks\{1395AF1C-ABDC-4488-A48F-300BDC8E8085} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Accents_largebw.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {6F3F1D81-A340-413F-88B4-338D46AF5C7E} - System32\Tasks\{B6740968-102A-49A5-B574-F3F9EB59EEAE} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Numbers-check_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {756DA7CC-1B6D-4CEF-A4CB-D1D907975DE4} - System32\Tasks\{97CF50C6-D7DE-42F7-A670-862EFCBC793C} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Callouts_large.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {76C01515-C7CE-43AF-A148-972A4EE5E64F} - System32\Tasks\{038EE9C0-76A5-4621-AB80-6D2375B4A915} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_BracketsBraces_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {77763EAB-C5E2-4B85-84C1-9A10041D95D9} - System32\Tasks\{063CD2DD-DFC9-4172-B76C-23DD2994C457} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_3DAlphabet_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {7D4283A6-9A2B-4971-A34D-986349BF4595} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {7FB5AA7F-2322-4D65-AE7C-B0673F931949} - System32\Tasks\{09944086-D975-4672-8F5B-34ACA93B817F} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Numbers_largebw.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {88725563-24CB-4F1D-9071-B17FF4B2EDC3} - System32\Tasks\{EDE3AA73-F73A-4604-B2F0-B4F34226F1FA} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Arrows_large.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {88B1CD1E-43EC-4178-B711-3BCE9771237E} - System32\Tasks\{8FBAA49E-8C94-4A7E-87CD-905EFF622095} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Callouts_largebw.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {89D2DB95-3AB5-4B14-9DF2-A3A0BF4739DD} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {8B0A12FA-E3EC-4C3A-AE17-421669CBFB90} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {8C9A11CE-15E1-4A64-B801-2DBD71F1CBEC} - System32\Tasks\{4488B770-3EBD-4C40-8732-44019F33B05D} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_RectangleNumbers_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {91E30270-6AC4-4F0C-A982-84F3E4612E90} - System32\Tasks\{2050331C-F9F0-404C-99AC-A8B277F1A3E8} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Numbers-x_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {95117082-7727-49A0-8442-91107EB6BDA4} - System32\Tasks\{66FEF5B8-7B29-43A9-8830-B7737C34A9CF} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Accents_large.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {996BFE48-4E50-4606-9C75-45A8D59E5EDF} - System32\Tasks\{A8DB01E6-051A-4CC6-BBAA-7FF57AF835F9} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_FunNumbers_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {9B1F2D17-0FAA-40AE-9A12-A578BD9CB83F} - System32\Tasks\{E2BCD89B-29FE-43B2-B44B-981A41438453} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_ProofreaderMarks_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {A7F4478C-790D-4C77-8DB3-EBF7943F9570} - System32\Tasks\At1 => C:\Program Files (x86)\Red Giant Link\Common\Red Giant Link.exe [2012-06-25] () <==== ATTENTION
Task: {A9296B9F-70CC-4A71-9075-A22CF5C92016} - System32\Tasks\{AD6E03A4-06FD-4C3C-8236-F0F27C872851} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Arrows_largebw.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {B51C8A6A-B852-4340-8154-8F4506CA3266} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {B7A30AF3-5E96-413D-93BD-A78555456909} - System32\Tasks\{58EFAE0A-9628-426B-A475-CEFA67F1B49B} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Smiley_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {BAA145F5-637B-47BD-A92C-0BD1391FDFCB} - System32\Tasks\{76F4888F-B7D5-4495-9F57-DCDFFB43A25B} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Map_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {BD519A18-70E3-4B93-A23D-860BCC04123D} - System32\Tasks\{718B64C1-9F24-4ABF-92D6-EB930C4122F6} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Numbers_large.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {CA9DE006-FDF7-4337-9B73-D3586BCA370B} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {CD713F6C-0F0F-4326-AC9E-982D82C616C0} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {DD40FF01-BB6C-4A18-B7E4-EC132A1527A0} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {DDF2B534-040A-4157-8EB8-462B97F5FEAF} - System32\Tasks\{DABD4DD1-7BA3-403E-B9E9-81D489957B65} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_StarNumbers_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {E8410209-3202-46F1-8AC9-B78B2EC3201F} - System32\Tasks\{9659C503-4CCC-4E3E-8095-E0C6BA4EE866} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\Setup_SnagItStamps_Keyboard_ENU.exe -d H:\Nike\01-PC\SnatIt-Ass
Task: {F8D42D3D-A537-4324-AB9F-D5254B57785A} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {FDFD7ED7-C4E4-44E5-AB80-DC395A86D674} - System32\Tasks\{97180673-A452-429F-B385-4B86D3CAE288} => pcalua.exe -a H:\Nike\01-PC\SnatIt-Ass\setup_snagitstamps_time_enu.exe -d H:\Nike\01-PC\SnatIt-Ass
C:\ProgramData\apn
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\free registry cleaner
C:\Users\Jan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\free registry cleaner
C:\Program Files (x86)\application updater
C:\Program Files (x86)\ytd toolbar
Reg: reg delete "HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\SOFTWARE\YAHOOPARTNERTOOLBAR" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\SPEEDUPMYPC" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\DRIVERSCANNER" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{F3FEE66E-E034-436A-86E4-9690573BEE8A}" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\SOFTWARE\SEARCH SETTINGS" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\SOFTWARE\YTD" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\YTD" /f
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Your logs do not show cs1.tmp. That screenshot does not show the full path to the detection. I cannot target something for removal if I do not know where it is on the system.

Changing tools.

Download RogueKiller from one of the following links and save it to your desktop:

  • Link 1
  • Link 2
    • Close all programs and disconnect any USB or external drives before running the tool.
    • Double-click RogueKiller.exe to run the tool (Vista/7/8/10 users: Right-click and select Run As Administrator).
    • Once the Prescan has finished, click Scan.
    • Once the Status box shows "Scan Finished", just close the program. <--Don't fix anything!
    • Attach the RogueKiller report to your next reply.
      • The log can also be found on your desktop labeled (RKreport[X]_S_xxdatexx_xtimex)
      • The highest number of [X], is the most recent can
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Jan,

Close all programs and disconnect any USB or external drives before running the tool.

  • Double-click RogueKiller.exe to run the tool again (Vista/7/8/10 users: Right-click and select Run As Administrator)[/i].
  • Once the Prescan has finished, click Scan.
  • Once the Status box shows "Scan Finished".
    • Click the Registry Tab and select the following items:

      [PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve  -> Found
      [PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve  -> Found
      [PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyComputer : 2  -> Found
      [PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-2975061903-901088004-588675425-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyComputer : 2  -> Found
    • Click the Delete button.
  • Attach the RogueKiller report to your next reply.
    • The log can also be found on your desktop labeled (RKreport[X]_D_xxdatexx_xtimex)
    • The highest number of [X], is the most recent Delete log.
Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

C:\windows\temp\CS1.tmp
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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