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Requesting License List Failed

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Hi bought new PC and went to install my Emsisoft Interenet Security in it and get the above message - I can activate the Free 30 trial version - I have internet connection

 

Thanks Dave

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After activating the free trial and finishing installing Emsisoft Internet Security, please download and install Fiddler 2 from this link (this is the version that requires the Microsoft .NET Framework 2.0), and then follow the instructions below:

  • After installing Fiddler, please open it from the Start Menu.
  • Launch Emsisoft Internet Security.
  • Click on Settings in the menu at the top.
  • Click on Privacy in the menu at the top.
  • Turn off the option that says Use SSL encryption for all server communication (this is necessary for Fiddler to be able to record the update process).
  • Click on Updates in the menu at the top
  • Click on the Proxy settings button on the right side, in the middle.
  • Check the box that says Use proxy.
  • Enter localhost in the Server field, and then enter 8888 in the Port field.
  • Click OK.
  • In the menu at the top, click on License.
  • Click on the Change license button (make sure that Fiddler is still running before you do this), click the Enter license key button, enter your license key, and click Next.
  • After receiving the error message, go back to Fiddler, and to File, then Save, and select All Sessions (please save it on your desktop).
  • Please send me the Fiddler log in a Private Message (do not post it in a reply).
Note that you may need to ZIP the log to be able to attach it to a Private Message. If you don't have a utility such as 7-Zip, WinZip, or WinRar that you can ZIP files and folders by right-clicking on them, going to Send To, and clicking on Compressed (zipped) Folder.

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