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piehls

By piehls,
in Help, my PC is infected!

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piehls

piehls 0

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Hi there,

As the title says really. It wasn't intentional, it was a link to the site through a respected job website. The hacked site is a consulting/hr company's site from what I can tell, but the text on it has been replaced with random text. Norton's Safe Web site says it found 33 security risks; a "Web Attack: Mass Injection Website 19" whatever that is. And a Google search for the site shows "This site may be hacked" under the site name. I can include the site URL if needed.

I ran my antivirus and malwarebytes, didn't find anything. I had no problem closing the site or my browser. I've cleared my internet history and all cookies, passwords etc. I've not noticed anything weird yet.

I recently bought this computer 2nd hand of a friend so there's not much on it and the Emergency Kit Scanner and Farbar completed very quickly with nothing found.

I hope you can help. I daren't log into any websites, especially my bank.

 

 

P.S. I just realized there's some Chinese text in the Addition file. Not sure if it's important but I'll translate it if it would help. After completing all the scans I added a couple of add-ons to my antivirus including an Avira add-on and it found a tr.agent.550027 (c /windows/system32/delete.exe), but there's no telling how long it had been there. I've deleted it anyway.

Thanks again

scan_160903-213506.txt

Addition.txt

FRST.txt

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Kevin Zoll

Kevin Zoll 309

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Do the following:

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Policies\Explorer: [NoMSAppLogo5ChannelNotify] 1
HKLM\...\Policies\Explorer: [NoAutorun] 1
HKU\S-1-5-21-1501761884-1413360723-1773838892-500\...\Policies\Explorer: [NoAutorun] 1
HKU\S-1-5-21-1501761884-1413360723-1773838892-500\...\Policies\Explorer: [NoDesktopCleanupWizard] 1
HKU\S-1-5-21-1501761884-1413360723-1773838892-500\...\Policies\Explorer: [HideSCAHealth] 1
HKU\S-1-5-21-1501761884-1413360723-1773838892-500\...\Policies\Explorer: [NoSMConfigurePrograms] 1
GroupPolicyScripts: Restriction <======= ATTENTION
GroupPolicyScripts\User: Restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-1501761884-1413360723-1773838892-500\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = 
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
2016-07-17 16:53 - 2015-05-05 04:56 - 1701390 _____ () C:\Users\Administrator\AppData\Roaming\addr2line.exe
2016-05-09 06:23 - 2016-05-09 06:23 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Kevin Zoll

Kevin Zoll 309

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
2016-09-04 20:08 - 2016-09-04 20:08 - 00000000 _____ C:\Windows\system32\nsxFC51.tmp
C:\Users\Administrator\AppData\Local\Temp\sogou_pinyin_8.0.0.8381.exe
Task: {FFA98013-A947-4CAA-8F75-5E8B1DBD232D} - \360SuperKiller\360SuperKiller -> No File <==== ATTENTION
Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Kevin Zoll

Kevin Zoll 309

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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.

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Kevin Zoll

Kevin Zoll 309

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Posted

Just a few items left to address.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
Task: {2012E51E-A042-45FB-8A96-1FB1BB49C171} - \{AC186D12-52D6-4C41-811F-350913722A74} -> No File <==== ATTENTION
Task: {29E2C599-6CF6-4109-BD29-E3FB420F83B7} - \{01025B1D-08D3-4730-8E31-64F2DEB3235A} -> No File <==== ATTENTION
Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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piehls

piehls 0

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Well I thought everything was ok, but something really weird happened this morning. I had two webpages open, Facebook and Google log in page, when all of a sudden I seemed to pick up a weird signal. I could hear someone reading off numbers. No videos were playing, But closing the Facebook tab stopped it. Possible malware? Granted it could just be interference from somewhere, but why would closing an open webpage make it stop?

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Kevin Zoll

Kevin Zoll 309

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Audio running in the background could be an Ad or malware.

I am going to have you run 2 tools that target Adware and Junkware in general.

Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.
  • Run the tool by double-clicking it.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
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Kevin Zoll

Kevin Zoll 309

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AdwCleaner and JRT removed several adware related items.

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

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Kevin Zoll

Kevin Zoll 309

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You still have an IE policy restriction present that should not be.

Download RogueKiller from one of the following links and save it to your desktop:

  • Link 1
  • Link 2
    • Close all programs and disconnect any USB or external drives before running the tool.
    • Double-click RogueKiller.exe to run the tool (Vista/7/8/10 users: Right-click and select Run As Administrator).
    • Once the Prescan has finished, click Scan.
    • Once the Status box shows "Scan Finished", just close the program. <--Don't fix anything!
    • Attach the RogueKiller report to your next reply.
      • The log can also be found on your desktop labeled (RKreport[X]_S_xxdatexx_xtimex)
      • The highest number of [X], is the most recent can
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Kevin Zoll

Kevin Zoll 309

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Everything showing is the RogueKiller log belongs to 360 AV.

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.
When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double-click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • Click "Options" and choose "Advanced"
  • Uncheck "Only delete files in Windows Temp folders older than 24 hours"
  • Then go back to "Cleaner" and click the "RunCleaner" button.
  • Exit CCleaner.
You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Articles to Read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Kevin Zoll

Kevin Zoll 309

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.

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