M.Sadegh.M 0 Posted September 26, 2016 Report Share Posted September 26, 2016 Hi I set my EIS update setting like image 1. EIS must update only at 4:00 but as you see in image 2 logs show something else and EIS update outside the time I choose. I think this issue exists on V11 too. thank you. Link to post Share on other sites
Tatiana 2 Posted September 26, 2016 Report Share Posted September 26, 2016 Hello Sadegh, thank you for the issue! You still use Windows 8.1*64, right? Best wishes, Link to post Share on other sites
M.Sadegh.M 0 Posted September 27, 2016 Author Report Share Posted September 27, 2016 Hello Tatiana, No, I'm using windows 10 version 1607(OS build 14393.187). Link to post Share on other sites
Tatiana 2 Posted September 27, 2016 Report Share Posted September 27, 2016 Thank you, Sadegh! Will try to reproduce it on Win10 now Link to post Share on other sites
Tatiana 2 Posted September 27, 2016 Report Share Posted September 27, 2016 Hello Sadegh, thank you again for a good catch! I was able to reproduce it, and add to our tracker. Hope we will fix it soon! Link to post Share on other sites
M.Sadegh.M 0 Posted October 18, 2016 Author Report Share Posted October 18, 2016 Hi any changes or new information? Link to post Share on other sites
M.Sadegh.M 0 Posted November 22, 2016 Author Report Share Posted November 22, 2016 Hi any changes or new information? I'm waiting for long time and nothing. Link to post Share on other sites
Orlando Pivi 13 Posted November 22, 2016 Report Share Posted November 22, 2016 Hi Sadegh, Sorry for late reply on this. We had a similar problem in the update process that was fixed. If this is your case, please check again and tell me if you still experience it. Please attach debug logs if you could reproduce. Second thing is, if the update process is skipped (for example if the computer is off), update will start at next start and so it is the correct behavior. Thank you,Orlando Link to post Share on other sites
M.Sadegh.M 0 Posted November 22, 2016 Author Report Share Posted November 22, 2016 Second thing is, if the update process is skipped (for example if the computer is off), update will start at next start and so it is the correct behavior. Thank you Orlando, Do you mean if computer is off for 2 days and for example update time frame set between 2am until 6am and turn on machine in 9pm after 2days EIS start update outside of time frame in 9pm? Link to post Share on other sites
Orlando Pivi 13 Posted November 26, 2016 Report Share Posted November 26, 2016 Do you mean if computer is off for 2 days and for example update time frame set between 2am until 6am and turn on machine in 9pm after 2days EIS start update outside of time frame in 9pm? Yes, basically we do that to avoid to leave the pc without updates for too much time. Orlando Link to post Share on other sites
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