Closed Automatic Update

[M.Sadegh.M 0]

Hi

I set my EIS update setting like image 1. EIS must update only at 4:00 but as you see in image 2 logs show something else and EIS update outside the time I choose.

I think this issue exists on V11 too.

 

thank you.

[Tatiana 2]

Hello Sadegh,

thank you for the issue!

You still use Windows 8.1*64, right?

 

Best wishes,

[M.Sadegh.M 0]

Hello Tatiana,

 

No, I'm using windows 10 version 1607(OS build 14393.187).

[Tatiana 2]

Thank you, Sadegh!

Will try to reproduce it on Win10 now

[Tatiana 2]

Hello Sadegh,

thank you again for a good catch! I was able to reproduce it, and add to our tracker.

Hope we will fix it soon!

[M.Sadegh.M 0]

Hi

 

any changes or new information?

[M.Sadegh.M 0]

Hi

 

any changes or new information?

I'm waiting for long time and nothing.

[Orlando Pivi 13]

Hi Sadegh,

 

Sorry for late reply on this.

 

We had a similar problem in the update process that was fixed. If this is your case, please check again and tell me if you still experience it. Please attach debug logs if you could reproduce. Second thing is, if the update process is skipped (for example if the computer is off), update will start at next start and so it is the correct behavior.

 

Thank you,
Orlando

[M.Sadegh.M 0]

 

Second thing is, if the update process is skipped (for example if the computer is off), update will start at next start and so it is the correct behavior.

 

Thank you Orlando,

 

Do you mean if computer is off for 2 days and for example update time frame set between 2am until 6am and turn on machine in 9pm after 2days EIS start update outside of time frame in 9pm?

[Orlando Pivi 13]

Do you mean if computer is off for 2 days and for example update time frame set between 2am until 6am and turn on machine in 9pm after 2days EIS start update outside of time frame in 9pm?

 

Yes, basically we do that to avoid to leave the pc without updates for too much time.

 

Orlando