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stapp

CLOSED Custom scan on C drive

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Is there no way some text can be added so a user know the scan is actually working?

 

When doing a context menu scan of C from Explorer, there is a long wait where a user may think nothing is happening.

 

Perhaps adding ''enumerating files-please wait' or something may be an idea.

 

 

 

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This is most probably a copy of: http://support.emsisoft.com/topic/25407-emsisoft-interface-crash/ if you could provide us debug and SE debug log will be good. 

 

It would be fantastic if you could provide us a dump of the application: https://helpdesk.emsisoft.com/Knowledgebase/Article/View/206/1/how-to-create-a-manual-full-application-crash-dump 

 

Thanks,

Orlando

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The scan does start after a minute or so, are you sure it's the same thing?

 

I am not talking about doing a scan via the GUI.

 

Also your crash dump link is broken :)

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Did full dumps of a2start, a2service and a2guard via Taskmanger processes right-click option.

 

EAM on Win 7 6799  context menu scan of C drive in Explorer

 

(note this is on Win 7, not Win 10 which I provided debug logs for above)

 

Couldn't upload to forum so sent them to helpdesk

 

Ticket ID     #UNS-624-62438

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Hi Stapp,

 

We did some improvement for the stable version. Could you please check this again and tell me if you still experiencing this? Please wait some time as the engine will can load all files to be read at the start.

 

Orlando

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