Files being deleted automatically

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Helo Emsisoft, i think EIS is making my computer crazy. I'm using the latest EIS version. My problem is as follows:


If for example i have pictures on my desktop, once i try to open them, they are deleted to recycle bin, automatically without my consent. When i open EIS and want o check the logs, the logs are deleted automatically, without me touching or clicking on anything.

I tried reinstalling EIS. I noticed that a few days after the installation everything works fine, then all of a sudden the problem starts again.


I'm practically sure it has something to do with EIS, because i have installed two different security suites and everything goes back to normal. Done malware scans with Malwarebytes, Zemana and EEK  and no malwares have been detected. 


I have installed Windows 10 anniversary, and rolled back to the previous version. The problem is the same.


Thank you  :)



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Lets try getting a diagnostic log. You can find the instructions and download at this link.

When it's done, it will open a log in Notepad (as explained in the instructions). Please save this log somewhere easy to find, such as on your Desktop or in your Documents folder, and then send it to me in a Private Message so that I can take a look at it.

Important: Don't post the log publicly. It contains a copy of your a2settings.ini file, which contains encrypted license information. If someone were to figure out how to break that encryption, then someone else could use your license key.

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