itman Posted October 24, 2016 Report Share Posted October 24, 2016 As the title notes, ver. 12 not deleting its temp folders in %LocalAppData%\Temp directory. This appears to happen with every new release Link to comment Share on other sites More sharing options...
chrcoluk Posted October 25, 2016 Report Share Posted October 25, 2016 dont they port fixes over? see the thread i just made also. Link to comment Share on other sites More sharing options...
GT500 Posted October 25, 2016 Report Share Posted October 25, 2016 Are you referring to the a2temp folder, or to something else? Link to comment Share on other sites More sharing options...
itman Posted October 25, 2016 Author Report Share Posted October 25, 2016 No. See the files I circled in the below screen shot. Link to comment Share on other sites More sharing options...
GT500 Posted October 27, 2016 Report Share Posted October 27, 2016 Were those created when scanning, or when updating? Link to comment Share on other sites More sharing options...
itman Posted October 27, 2016 Author Report Share Posted October 27, 2016 Were those created when scanning, or when updating? They are created when a virus sig. update occurs. However, today only one was created after the PC's initial boot. Link to comment Share on other sites More sharing options...
GT500 Posted October 28, 2016 Report Share Posted October 28, 2016 They're more than likely being created when the Quarantine is re-scanned after updates are installed. I recommend either removing old items from the Quarantine, or setting the Quarantine re-scan to Manual (it can be found in the Settings, in the lower-right corner). Link to comment Share on other sites More sharing options...
itman Posted October 28, 2016 Author Report Share Posted October 28, 2016 They're more than likely being created when the Quarantine is re-scanned after updates are installed. I recommend either removing old items from the Quarantine, or setting the Quarantine re-scan to Manual (it can be found in the Settings, in the lower-right corner). Quarantine folder is empty. I believe the issue is a temp folder is being created every time I boot regardless of if an actually sig. update occurred. It appears it is these folders that are not being auto deleted by EAM. Also might be a bug in the Quarantine scanning where it creates the folder regardless if there are any existing items. I will attempt to set re-scan to manual as you suggest. -EDIT- No option to set re-scan to manual. Might only be present if quarantine items exist? Link to comment Share on other sites More sharing options...
GT500 Posted October 29, 2016 Report Share Posted October 29, 2016 No option to set re-scan to manual. Might only be present if quarantine items exist? Here's where the "Quarantine Re-scan" option is: It's possible that this is related to our crash reporting tool. If it is, then these temp folders will be persistent for as long as EAM is running. Link to comment Share on other sites More sharing options...
GT500 Posted October 30, 2016 Report Share Posted October 30, 2016 The official word is that the folders you are seeing in your TEMP folder are from BitDefender's scan engine. Link to comment Share on other sites More sharing options...
itman Posted October 31, 2016 Author Report Share Posted October 31, 2016 Here's where the "Quarantine Re-scan" option is: It's possible that this is related to our crash reporting tool. If it is, then these temp folders will be persistent for as long as EAM is running. Thanks. Found it and set to no re-scan. Will report back on if this fixed the problem. Link to comment Share on other sites More sharing options...
GT500 Posted November 2, 2016 Report Share Posted November 2, 2016 Based on what I've seen since talking with our developers about this, it looks like it happens as files are scanned in real-time (more than likely when a file is loaded by our File Guard and passed to the BitDefender engine for scanning). Link to comment Share on other sites More sharing options...
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